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Consumer complaints and reviews about POS LAJU

emran901 Send email
Mar 31, 2018

Self collect

I suppose received my parcel on 30/03/2017 but i am not received that item..i call centre 1300 300 300 because i want to self collect.. on 31/03/18 ard 3.00 pm i call back centre then they said i can collect my parcel at pos laju nilai... after arrived at post nilai then the clark said you cannot collect your item... have to waiting on monday... the reason is operation and office just come centre did not know this seperation postal and services.... bullshit menyusahkan orang... please improve your service. Call dah lah susah nak angkat better through your phone dalam longkang...

Self collect

CL Tai Send email
Mar 27, 2018

Missing parcel

Missing parcel since DECEMBER 17, has submitted the Borang Maklumbalas to informed on the case but no status updates since then! Sucks, poor and slow management!!!!
Silverish Send email
Mar 26, 2018

Bad attitude

One of the postman really rude & bias to customer, luckily the other one very helpful & easy to cooperate with. Kindly swap the postman with a better one.
cinthiakristy Send email
Mar 25, 2018

delivery status

i havent gotten my package in almost 2 weeks now although the site said that its supposed to arrive within 3 working days. i tracked my delivery status and it hasnt changed at all since i got the text.
Yeogethui Send email
Mar 23, 2018


My item has been sent from JB since 18 March 2018 n yet to receive. It still sleep in your Kuching office for few days according to your system shown. I wonder when your posman willing to deliver it to my place.
Kamilshah Send email
Mar 22, 2018

Mohon uruskan barang saya lama di parcel hub

Mohon diuruskan penghantaran barang saya yang lama di parcel hub dari 14/3/2018. Sehingga sekarang


Mohon uruskan barang saya lama di parcel hub

Lejja Send email
Mar 21, 2018

Item terlalu lama untuk di hantar

Kenapa pos laju nilai semarak slalu x angkat telephone bilaaa org call, lps tu brg x pnh hntr dgn cpt, slaluny kena tgu seminggu bru parcel Sy kena hntr.. Org byr pos laju tuk brg cpt smpi bkn kna tguu lbh dr seminggu bru delivery.. Bgnikah pos laju buat kejaa.. Lps tu buat serahan parcel kat pos laju bandar baru salak tinggi.. Apa kess ni.. Tlg laa kecepatan skit pghntran sdgkn ak slalu tgkk poslaju slalu lalu bhgn tmpat tgl Sy..tlg ambil tindakan ttg hal ni.. Terima kasih
Karkok Send email
Mar 21, 2018

Bad attitude

I just now receive a call from pos laju and he at first didn’t said any things and mention he was a postman. He just said:” u ada post kan?” How the f*** i know what post i have since i online buy many things.
After he arived my home i politely tell him wait a while because i need check my things. (A lot of cases said they accept damage items from pos laju) After i finished check i go out sign the malay pos laju scoring me that I should sign 1st before check....

Is that any rule said that we should sign and let them run 1st before we check our items?
Aaaaaa Send email
Mar 21, 2018

Driver Poslaju Semenyih kurang ajar

Driver yang pickup parcel area broga semenyih tak sabar untuk tunggu kami scan parcel sebelum dia ambil parcel tersebut. Apa masalah dia kalau dia dah lambat jadi tak perlu tunggu kami scan dulu ?? Main ambil ja parcel. Kami pun perlu follow sop company. Sangat biadap bila dh tahan van & dia masih tak beri kerjasama.
Kazett Chong Send email
Mar 21, 2018





Krisna Send email
Mar 21, 2018

I lost half of my items

I send my items with this receipt EH625049496MY
I send 3 items
1. TPS
2. Cable
3. 1white envelope
All i put in brown envelope
And lost the brown envelope and tps
Poslaju please track my lost item

I lost half of my items I lost half of my items

PIP Send email
Mar 20, 2018


NOT EVEN THE STATUS UPDATE IN THE TRACKING WEBSITE EH666762619MY since last MONDAY. Has been waiting since long. CAll also no people answer the phone.
limhockchuan Send email
Mar 20, 2018

Didn't deliver, Late delivery & Long Queue

Lousy pos laju, didn't deliver to my house but stated delivery unsuccessful!!! I was at home for the whole date on the date mentioned.

After 3 days still didn't send to me as i can't wait anymore. I went to collect at Sg Tiram but was told to go to another pos laju near Bayan Lepas. The pos laju at Bayan Lepas was packed with people waiting to collect their stuffs! Pos Laju is very lazy and intentionally didn't deliver and have people waiting in line to collect!!!!!!!
ain sam Send email
Mar 19, 2018

Pos Laju Transit Office (KLIA Hub)


Kenapa barang sya masih di Pos Laju Transit Office (KLIA Hub)
dari 14.03.2018.
Apa dibuatnya kat situ lama-lama
Kesian member kat johor mengidam.

Pos Laju Transit Office (KLIA Hub)

ClovCyna Send email
Mar 17, 2018

Stuck at transit office

Kenapa parcel saya EH542591608MY masih stuck di transit office ? ..apa yg dia buat lama sangat kat tempat tu ? ..bayar mahal x2 ..tapi penghantaran mcm tahi balik x2..tapi tak ada tindakan..tolonglah buat kerja tu betul x2 wahai pekerja poslaju ..ini tak ..minta pahala free je dari org x2 yg mengutuk korang ..
nianne Send email
Mar 14, 2018

Lousier Pos Laju Services

this the lousier pos laju service in my life,customer service unprofessional and no responsible at all.
not sincere when answering the call inform the parcel sending by today but at then end need to collect our own,what for we spend so much money to paid the courier fee to them?broken ppl stuff/the box rcvd in torn/damage.
Will never ever use them for future parcel.
nianne Send email
Mar 14, 2018

Lousier Pos Laju Services

such services at klang pos laju,difference PIC answering phone the comment is difference,we spend RM55++ for the courier fee to the door but at the end inform us to pick up by our own.
this the last using this bad pos laju service in my life.
unprofessional and inresponsibble customer service shame on yours service.
ark9595 Send email
Mar 12, 2018

Delivery status didnt update

Tried many times calling Pos Laju JB but nobody pick up the phone, my parcel has been stuck in the delivery status of "Item dispatched out" from 8 Mar till now.....Please help to advice where is my parcel deliver to....EN446348583MY
fzahalihassan Send email
Mar 9, 2018

Bad service

Calling them (Pos Malaysia & Poslaju) for so many times but only answered once (Pos Malaysia asking me to call Poslaju own number). My parcel has received at Poslaju Serian but didn’t despatch out to me (5 days). So I decided to come over the counter myself, and found out that they really ignore all the phone calls eventhough they don’t have customers to serve at the moment (telephones keep ringing).
Xls Sean Na Send email
Mar 9, 2018

Received Items in damage condition

Received items in bad conditions. Box and wrapping are spoil.
Items insides already mess up which the item is costly to me.

Kindly take necessary action.

Received Items in damage condition Received Items in damage condition

POS LEMBAB Send email
Mar 8, 2018

paling lembab

the most ridiculous company ever in my entire life.. POS LAJU?? more to POS LAMBAT for me.. been waiting for 4 days for my item to come.. but still say CONSIGNMENT DISPATCH OFF TO TRANSIT OFFICE..WTF..better change ur company name.. pretty dissapointed.. 0/5 rate for me. 👎🏿👎🏿
cwon Send email
Mar 7, 2018


Please update the status of my parcel EH647416546MY and EH647416563MY.

Both parcel send to johor but the status update stopped at Consignment dispatch out from KLIA hub.

I experience before, my parcel lost after dispatch out from KLIA hub, i dont hope that the same happened again.

I am curious is it the staffs there have some problem?
Mary Jen Send email
Mar 6, 2018

delivery still no progress

hello, can you please track my parcel EH722440286MY ?.. been waiting for poslaju kota kinabalu to deliver parcel for 6days now but still no progress.. thankyou
cc78 Send email
Mar 5, 2018

no one bother to pick up the phone

According to the "track & trace", Poslaju has left a "delivery arrangement notice" which is no where to be found. Immediately called Poslaju Kota Kinabalu at 088-231297 and 088-212419. But, after calling for more than a hundred times since 02/03/2018, no one bother to pick up the phone. This is extremely frustrating!! Will not bother to call you, Poslaju, if I do not have issue to settle with you! You are a service provider and we are paying you. So, as a courtesy to all your patrons, please pick up your phone! Wonder what is the contact number for....speechless...
Peja Zainal Send email
Mar 5, 2018


My parcel ER169890763MY was dispatch out from ECBC on 15/2 but now 2/3 return back to ECBC.I dont know why not deliver to my address but return to ECBC back.My address is my company address Huawei Technologies sdn bhd at the icon,Jalan Tun Razak, KL.please kindly send to this address asap

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