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POS MALAYSIA

Malaysia

Consumer complaints and reviews about POS MALAYSIA

Terry89 Send email
 
Sep 25, 2017

parcel stuck kt hub

Dah nk sebulan parcel from 9 sept still ade dekat Hub Shah Alam. xde siape2 amik tindakan ke ape ni..ke barang staff dh rembat???
tracking en278605521my. CHECK ASAP
Hew Send email
 
Sep 25, 2017

Very slow delivery

My parcel sent out from Penang on 14/9/2017 finally arrived in my mail box over the last weekend (today is 25/9/2017). I am in KL. I called the customer care line 1300 300 300 so many times but unable to connect to anyone to speak. I send email on 19/9/2017 and receive an auto reply stating that someone will answer me in 2 days, but no reply after waited two days.
Hew Send email
 
Sep 25, 2017

Very slow delivery

My parcel sent out from Penang on 14/9/2017 finally arrived in my office letter box over the last weekend (today is 25/9/2017). Before this I called the customer service 1300300300 many times, but cannot connect to anyone to speak. I sent an email on 19/9/2017 and I received an auto reply that someone will response in two days time, but no reply at all. I like Poslaju but please improve the service.
Hew Send email
 
Sep 25, 2017

Poor service

My parcel which was sent out on 14/9/2017 from Penang finally arrived last weekend (today is 25/9/2017) . I sent email on 19/9/2017 to enquire, but there is no reply. I called the customer care number 1300300300 but I cannot connect to speak to anyone.
Dida Send email
 
Sep 21, 2017

FRUST....

Ini adalah kali pertama sy niaga online n poskn brg ke customer guna khidmat pos laju. Setau sy bila guna khidmat pos laju..brg akn smpi dlm 3 hari..Saya pos laju barang 18/9/2017..10 unit (9 unit ke kl, 1 unit ke neg9)...tp sehingga mlm ni (21/9/2017)...cm brg ke neg 9 je customer terima tgh hari td...yg 9 unit lg di kl belum lagi smpi ke tgn customer...sy cek no tracking masih di pos laju parcel hub...tidak bergerak...yg peliknya nape di neg 9 brg blh smpi? Sy byk kali kol pos laju utk bertny status brg...tp x dpt2....Esok cuti maal hijrah...Sy rs malu dgn customer....disebabkn servis yg lmbt cmni...
Lynda89 Send email
 
Sep 19, 2017

Barang lambat sampai

Barang di post pada 13.09.17 tapi sampai 18.09.17 barang masih stuck lagi kat poslaju Kuching.. Bila nak sampai nye??

Barang lambat sampai

Fxxk POSLAJU Send email
 
Sep 18, 2017

Terrible service

I have been kept calling customer service hotline almost 1 hour but totally don't have worker pick up my call !!! How come the operating hour still indicate start from 8:30am ??? I'm really disappointed with POSLAJU service !!! Wasting my time & money , still cannot solve my problem !!!
yann Send email
 
Sep 15, 2017

bila barang nak sampai

barang masih xgerak2 dh berapa hari bila nk sampai.servis out betul la
Me_lah Send email
 
Sep 15, 2017

Late delivery

My order is from melaka to ipoh but it already takes 2 days pending at the KLIA PMK. Is it system problem or the late service?
tinghuat.tie@gmail.com Send email
 
Sep 11, 2017

No one answer their call in the whole Malaysia

I received RA 15 164 767 5MY
Tried to call them to get clear process if i would like to send my wife to collect but no one answer.
Don't mean to be rude but where the hack is everyone in the whole M'sia.

No one answer their call in the whole Malaysia

danieltanbp Send email
 
Sep 6, 2017

atitude t

i am work at RHB investment Bank at Muar. i received call from poslaju worker, but he cannot find my home address, i ask him send to my office at Bank,he say he dun know that bank and location, i say i can take from their office, and ask when can take, he say he vy busy, he cannot confirm his time, then hang out my phone.
As a poslaju worker dun know RHB bank at bandar Muar, vy too much.
danieltanbp Send email
 
Sep 6, 2017

atitude bad

attitude vy bad, they cannot find our location ask take our things myself. then call him back, ask when can go to their office take, he say cannot confirm time. then ask him send to my office at bandar muar, becouse i work at bank, he also say dun know. Poslaju worker dun know tempat bank???vy bad......
Ray81 Send email
 
Aug 21, 2017

slow delivery

Why is Pos Malaysia taking sooo sloow! Its been more than 3 weeks, and still no sign of my delivery. The latest update on tracking was on August 27 stating that parcel is out for delivery from hq at KLIA Nilai. Does it take THAT LONG to send my goods from Nilai to Seremban? Every time I call them no one answers (they must be busy with their hands doing something, I guess). Just because your a GLC company, does not give you the right to give bad service to customers.
norashikintan Send email
 
Aug 19, 2017

status masih lagi item posted over the counter

hi saya pos barang di post office tasek gelugor pada 15 august sampai sekarang status traking masih lagi "item posted over the counter" kenapa ye? tracking no EP387666230MY
Lynnjedi99 Send email
 
Aug 16, 2017

Unethical Clerk

My pos laju docket EH 54 965 080 0MY.
Please hire clerk who really want to work and dedicated to their work.
Your Taman Kinrara branch clerk does not bother to read that my parcels are fragile. He just fit my parcels in the plastic bag and dont bother to check them then throw them in the cart!
You broke our sentimental memories when 1 of as the parcel is broken.
I hate your service!!!!!
Runners16 Send email
 
Aug 16, 2017

Lembab

Barang urgent pos hari isnin 14/8...estimate selasa smpai...jb ke simpang renggam je pon,,sampai sekarang xsampai lg...bukannye aku oder shipping china pantat!!!
haizamlee Send email
 
Aug 15, 2017

Slow Service

barang post 9 ogos.. datang kat tempah pengagihan 11 ogos... dan sekarang.. 15 ogos... brang belum sampai... apa yang staff poslaju buat.. tak kan la nk jadikan pekasam barang org... bodoh la kerja ngelat..
haizamlee Send email
 
Aug 15, 2017

Slow Service

barang dipost 9 ogos.. sampai kat delivery facilities 11 ogos.. cam hanat lambat... ok lagi... xper..sabar...

sekarang dah 15 ogos.. barang masih kat delivery facilities.. wtf... buat pekasam ke barang org tu.. ke korang bawak balik barang orang..pastu bagi alasan.. hilang... call xangkat... buat complain kat email xder feedback...
cxxmxx Send email
 
Aug 5, 2017

Why need to open my parcel?

WHY DID YOU NEED TO OPEN MY PARCEL?
Do you all know the real price of the things that I send it back to Malaysia? You all don't know right!
So you all just agak by yourself and just take it if you think the price is not correct? HOW CAN YOU DO THAT?
This is the problem of privacy not just on your own decission!
How you just open all by yourself and not even asking from the sender or the receiver? You also can tell the receiver to open by themself and NOT ON YOURSELF!
THIS IS THE PROBLEM OF PRIVACY! So this is what poslaju to do right? If the presents in the parcel are too expensive so the officer can opened all by himself or herself? THIS NOT MAKE A SENSE!
And to us just depend on our own luck and depend on the officer's mood? What the hell is this?
By the way, I repeat one more time IF YOU REALLY NEED TO OPEN THE PARCEL JUST TELL THE RECEIVER TO OPEN BY THEMSELF NOT BY THE OFFICER HIMSELF OF HERSELF! THIS IS THE REALLY BIG PROBLEM OF THE PRIVARY!
fqa Send email
 
Aug 5, 2017

Late delivery

Dah bayar, barang dipos 3 August. 5 august tak sampai lagi, and barang still tak keluar untuk dihantar. Check tracking masih "arrived at pos laju cheras" . Selalunya sehari dah sampai. Bukan jauh pun dari shah alam ke kl je, baik takyah guna pos laju. Igt boleh menyenangkan, lagi menyusahkan. Orang nak guna barang on 6 August. Dah call pos laju cheras 3 kali, takda siapa angkat. Mentang2 harini hari sabtu, semua nak buat keje mengelat! Tak puas hati betul!! sampai tak keluar rumah tunggu posmen!
mejaflora Send email
 
Aug 5, 2017

Rude Attitude Pos Malaysia Tesco Ampang

Yesterday I went to Pos Malaysia at Tesco Ampang. I pass her my pos daftar international package. Stamps all done and correct value, The older woman speak in Malay ask me which counter i buy the stamps and Pos Daftar form. I said i didn't buy it here. She got annoyed and keep asking me where I buy. I ask does it matter, isn't all the stamps the same if I buy at another Pos office. She was very annoyed and refused to look or answer me. Just chop and ignore me. She was very irritated. Today I check and my package is still not registered online, the tracking number RR160312618MY is still not recorded so I am worried about my package in her hands :( I have posted my pos daftar mails over many counters and I've never had anyone ask me where i buy the stamps especially so rudely. I hope my package get registered and thrown in the garbage.
mejaflora Send email
 
Aug 5, 2017

Rude officer Pos Tesco Ampang

Yesterday I went to Pos Malaysia at Tesco Ampang. I pass her my pos daftar international package. Stamps all done and correct value, The older woman speak in Malay ask me which counter i buy the stamps and Pos Daftar form. I said i didn't buy it here. She got annoyed and keep asking me where I buy. I ask does it matter, isn't all the stamps the same if I buy at another Pos office. She was very annoyed and refused to look or answer me. Just chop and ignore me. She was very irritated. Today I check and my package is still not registered online, the tracking number RR160312618MY is still not recorded so I am worried about my package in her hands :( I have posted my pos daftar mails over many counters and I've never had anyone ask me where i buy the stamps especially so rudely. I hope my package get registered! And not thrown away in the garbage.
Zana Send email
 
Jul 31, 2017

PANAS HATI!!

Kami bayar postage!! So bagi la services yg terbaik utk customer.. Please read all this complaint and improvise ur servicesss... Take an action!! Jangan sampai kami banned!!!

Aku bayar postage and berharap parcel akan smpi cepat.. Tapi aku rasa better ak buat COD jerr.. Lagi cepat nak dibandingkan ngn kau punye servis lahanat.. Menyusahkan aku nak tunggu parcel sampai, snggup tak nak keluar rumah sebab nak tunggu posmen datang.. Pastu ngn servis tracking yang lembab, lambat update.. U think??? Kiteorg bayar, bukannye tak bayar setannnn.. Dasar pemakan duit harammm

Seriously i think malaysian should banned poslaju.. Dont use their services anymore..
JaySheldon Send email
 
Jul 27, 2017

Poslaju Tracking system

Almost a full week now and the Poslaju tracking system has been "down for maintenance"! This is ridiculous. How long does it take to get the system back up and running?
slwong Send email
 
Jul 26, 2017

Tracking system failure

Tracking system indicated my parcel has arrived at the said address but certainly they have not received anything from the PosLaju. Not sure which step has gone wrong but definitely would require compensation from it! Please use another courier instead!

THANK YOU.

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