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POS MALAYSIA

Malaysia

Consumer complaints and reviews about POS MALAYSIA

zakwan Send email
 
Feb 15, 2018

SERVIS TERUK. PALING TERUK.

4 kali datang ofis pos laju dlm hari yang sama tapi tak boleh ambil barang. Alasan nya barang tak punggah lagi. kalau dh tahu tak boleh punggah jangan berjanji dgn pelanggan. macm baru sehari bekerja!!. membazir minyak je dtg sana. tolong hantar pekerja pergi khusus.
Saifian Send email
 
Feb 15, 2018

item x sampai sampai

Item dah kata out for delivery, tpi x smpai smpai juga. Fyi, pos laju tu dekat je dgn destination yg kena hantar item tu. x smpai 15 minit pun. ini dari pagi x kan x smpai lagi. Aku perati je ni. dah 5 hari macam ni. Buat malu je. Nama jak pos laju tpi service mengecewakan. lambat gila. baik tukar gi pos lambat. ni dah 2018 lah tolonglah improve service tu. kalau nak cny pun, x kan trs x bagi komitmen? melampau gila. kalau item tu emergency n mmg kena dptkan segera mcm mna? Fikirlah. POS LAJU X BOLE HARAP!
Saifian Send email
 
Feb 15, 2018

item x sampai sampai

item dah tulis dah out for delivered. meaning item x lama lagi lah sampai. tpi sampai skrg x smpai. Noob lah pos laju ni. nama je pos laju, tpi lambat gila. please lah. ubahlah service tu. buat malu je. memalukan je. aku mmg x percaya pos laju ni, tpi seller tu yg guna pos laju. haihh. Tolonglah improve sikit. dah 2018 ni x kan x ley improve lagi adeii
Nur Amirah Send email
 
Feb 15, 2018

WHERE'S MY PARCEL

I read the poslaju notice said that if the parcel is sent before 13th of February, the parcel should be arrive before CNY starts but I'm still here waiting for my parcel since 10th of February.
Does the Poslaju staff not doing their job? I had almost the same problem last year and I don't want it to happen again.
No offense to the sender because she is experienced.
Tracking number: EH590006189MY
Thank You.
sst Send email
 
Feb 15, 2018

Failed to delivery as promised, disappointed!

Posted several parcels to East Malaysia the last couple of days. For one of the parcels to Kuching, it’s been two days and there has been no update at all! How is this is possible?
Another parcel to KK, posted over the counter last week and today the update is that it has only arrived at delivery facility (but not out for dispatch). How can this be? What happened to next day delivery and confirmed delivery before CNY for deliveries before 13th of Feb??
One more example, another parcel, from Subang to SG Besi. Posted over the counter on the 8th of February, 13th of February at 5pm it was still at cawangan serahan sg besi. This is so unacceptable! How do they expect people to use them for business or to trust their services?

Please look into these parcels immediately

EH653331495MY
EH653331558MY
Alin19 Send email
 
Feb 15, 2018

WHY WHY WHY

Less than 24hrs before your CNY holiday.... but where are our parcels!! Why why why! I need it for my wedding nwxt week! why why why!
I’ll be back to my country TOMORROW! why why why!
ep405586067my
EP418599461MY
EH695659980MY
woan1982 Send email
 
Feb 14, 2018

Parcel delayed

Consignment dispatch out from Transit Office SINCE 12/02/2018.May i know why 2 days already still haven't send to receiver? This is urgent. Please take action to my parcel. Tracking Number : EH730243433MY. Thank you.
Admhshm Send email
 
Feb 14, 2018

VERY BAD SERVICE !! TERLALU LEMBAB

VERY BAD SERVICE
Pos Laju tracking EH701599735MY was handed and post out on 11 Feb 2018 at Pos Laju Transit Office. Until today still no update about the status of the item. How come can be like that, no notice is issue. Very slow service and BAD
Admhshm Send email
 
Feb 14, 2018

Barang masih tidak sampai !! menghampakan POSLAJU

Barang saya masih d transit office sejak 11hb february 2018
Tolong bagi penjelasan tentang keberadaan barang saya .trace no. EH701599735MY
ying Send email
 
Feb 14, 2018

Stuck at transit office for 2 days and haven't arrive delivery facility at pos laju Kuala Lumpur

52024744520
52024744494

Two of these were dispatched out from transit office since 12/2/2018, the destination for these two parcel are Kuala Lumpur, other parcel also dispatched out from transit office on 12/2/2018 but already delivered to my customer although the destination was more far than these two parcel above such as Melaka.
khalsa Send email
 
Feb 14, 2018

RUDE AND UNTIMELY

Good day,

Please take immediate action to deliver my parcel by today.
As checked, it was delivered at 8:54pm.
This is rude and untimely. Your working hours are up to 5:30pm.
How could you expect people to wait for you until now.
Been trying your hotline and that doesn't even help as no one is carrying the phone.
If my parcel did not get couriered today, I will escalate my issue.
I paid for the courier and I deserve my parcel to be couriered.
No: EN449876947MY
carrietan Send email
 
Feb 14, 2018

Item in poslaju transit office (KLIA HUB) for 2 days

My Items (ER180510348MY) show still in POSLAJU TRANSIT OFFIEC (KLIA HUB) from 13/02/2018 03:34am.

Please make sure to reach me by 15/02/2018 as I need it urgently.

Thank you.
kidrauhl Send email
 
Feb 14, 2018

Stuck in Transit Office

I've called my nearest poslaju courier and they said my parcel which is an iPhone inside, stuck at KLIA with other 8 phones that need to be shipped to Sarawak. it has been one week plus and im worried and frustrated of the fact that im not gonna receive the parcel before cny. i URGENTLY NEED THE PARCEL ASAP 😫😫😫😫 pls poslaju. do your things. fix whats not right! 😫😪
Koh Ai Jin Send email
 
Feb 13, 2018

Pls help

Tracking number:EM780530304MY
EM780529941MY

I need my item ! pls send it before Chinese New Year ! Urgent !!! Thank you
Koh Ai Jin Send email
 
Feb 13, 2018

Pls help

Tracking number:EM780530304MY
EM780529941MY

Hi I need my item so pls send it before Chinese New Year ! Urgent !!! Thanks
katowa Send email
 
Feb 13, 2018

long delay for deliver

hi.i send parcel by pos Malaysia from Penang to saint Petersburg on 02/02/2018 and i am tracking is pass over counter......buterworth...klia....and last is saying that is in transit waiting to release from Malaysia to Russia.can you please explain what is that mean? my parcel supposed to be received today but is haven't reach the other country yet.please help me who should i contact and how to let my horrible days pass?

long delay for deliver long delay for deliver long delay for deliver

Kyoko Tay Send email
 
Feb 13, 2018

STATUS NO UPDATE

PLEASE LOOK INTO THIS
I'M SENDING OUT CD 342409165 MY & CD 342409182 MY AT 05 FEB 18 BUT TILL NOW THE PARCEL STILL YET RECEIVE BY MY CUSTOMER

PLEASE REACH IT BEFORE 15 FEB 18

THANK YOU
GLIZTER CO Send email
 
Feb 13, 2018

ITEMS STUCK AT THE TRANSIT OFFICE

I need my item before 14.2.2018 and I had shipped them out since last week.
NOBODY ANSWERED MY CALL.
Please help me to trace my items out ASAP as I need it before 14 Feb 2018!!!! very very very very URGENT DOCUMENT inside!!!!!!!!
Be more responsible please!!!!!!!!!!!! Seriously got so annoyed by the service
ER180228097MY
ER180590876MY

please and thanks!!!! VERY URGENT
ngkokjoo Send email
 
Feb 13, 2018

MY Item went missing and my SENDER will NOT REFUND me until pos laju compensate him

My parcel went missing on 17-11-2017, I argued with my sender to refund me, but my sender told me that his responsibility is just to post the parcel and he pushed all the responsibility to pos laju for the missing parcel (i think the sender should share the same responsibility too, right?). My sender insisted that I will get nothing in return unless pos laju compensate for it. According to my sender, he filled in the compensation form on 17-12-2017 after the parcel is confirmed missing by pos laju(Pos laju please tell me if you received the form or not and whether it's still processing). But until now, 13-02-2018, I didn't get any answer from both sides. I phoned Poslaju customer service a few days ago and customer service told me that the case should be closed already and compensation should be made already after so long, but my sender told me that he received nothing from pos laju. Both sides are telling me different things here and I need an ANSWER, who is telling the truth here !!!

Please settle this case A.S.A.P.

Complain Number : 171-106-2749
Tracking Number : EP268608316MY
Qilah Send email
 
Feb 13, 2018

Too slow

EP435181525MY

The item dispatched out from sungai petani on
6th february 2018 and now still haven't received the parcel yet .
pdras152 Send email
 
Feb 13, 2018

Package not delivered

Package ER138148105MY is shown in the PosLaju trace and track system as "unsuccessful delivery" twice on 9 February 2018 and 12 February 2018. I was at home on both dates and no one came from PosLaju so how can it be recorded as "unsuccessful delivery"?

There is no card in my mail box to state that package had been attempted to be delivered and no one is at home. Because it is not true, I was at home and waiting but no one came. The delivery person is not doing his/her job.

Please deliver urgently as I have been waiting sometime already.

Thanks
Elaine Teo Send email
 
Feb 13, 2018

52025661822 No pickup from custom

Parcel 52025661822 has reached Malaysia on 10/2 but yet to pick up by poslaju. Why is it taking so long, while my other parcel that reached on 12/2 has already picked up by them yesterday (12/2). Did they miss out my parcel or is it lost? Customer services are useless not helping.


unna Send email
 
Feb 13, 2018

PARCEL STATUS IS UNKNOWN

the item was post out 7/2/18 from poslaju pekan pahang and until now i did not know the status of my parcel..had been calling poslaju johor bharu but line is always busy.
the tracking number is EH733561974MY
i need the item badly..
Jane Ee Send email
 
Feb 13, 2018

Parcel pending PosLaju Parcel Hub for many days no dispatch out

2 parcel stuck at "PosLaju Parcel Hub", please arrange to send by today TOP URGENT!
ClaraBreckson Send email
 
Feb 13, 2018

DELAY DELIVEERY

Consignment dispatch out from Transit Office SINCE 10/02/2018. Its not from from oversea either just from Malaysia. Please take action to my parcel. Tracking Number : ER137672285MY

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