Supposed my delivery on 9th,since raining the hotline said will do delivery by next day.EH511760195MY.when i checked using tracking no theres alot of stories.

my item poslaju EN293688585MY was delivered from shah alam since 22th May and dispatched out at 23rd May. I was waited until today, unfortunately item is still never arrive. There is high possibility my item was lost or stolen.

Acap kali terima surat yg bukan saya di tong pos.selain dari tu bungkusan yg diterima di letak di sudut kawasan luar rumah tanpa sebrang notiikasi. Bad service!

On 29th May my father posted an item to me, and i put adress to my workplace at National sports institute, bukit jalil, sri petaling kl. What made me dissapointed is i didnt receive any call from pos laju. When i checked the tracking no again, the item was delivered to another person at pejabat pos laju cheras. I hope the person didnt open the parcel because it contain my car roadtax and its very important to me.I hope it would be send to me by this week.Please note

Today 29/5/17,Monday.ive been calling post malaysia's toll free cust. Service no. 1300-300-300 for almost 30mins in several re - dials but all i get is a voice mssg that all the cust. Service officers are busy and please hold the line. Then your misery starts. While waiting, you are made to listen to their extremely ear piercing LOUD advertisments for about 5-7 mins and then d voice mssg repeats again and the advertisments starts all over again. This is damn frustrating and annoying !!!!. Dont tell me they have only 1-2 cust service officers on duty or NONE at all. My instincts were right b4 i made the call, that being the ramadhan month, these govt. Departments will definitely slack in their productivity and performance using that as an excuse. Please buck up post malaysia in checking on yur staffs and respective departments!! Be sincere and take pride in your work.if you r too lazy to perform, do yourselves and others a favour. DONT WORK. JUST STAY AT HOME AND SHAKE YOUR LEGS!!!!

lot rumah saya setiasa akan menerima surat surat dari bank bank yang berkaitan dengan insurance,kwsp ,atm ,bayaran credit card dan pelbagai perkhidmatan menyurat .tetapi saya mendapati hampir setahun sudah ,saya tidak menerima sebarang apa apa surat dari poslaju .saya juga telah pergi menyiasat dari pihak insurance ,hongleung bank,ambank dan publicbank dan sebagainya ,semua mem bagitahu salah semua dari masalah salah dari poslaju ,bahawa semua surat telah keluar bagi pelanggan tetapi yang hairan pihak poslaju yang tidak menyampaikan surat surat tersebut kepada saya ,saya juga telah pergi poslaju office limbang sarawak ,mereka membagitahu tiada apa apa surat berkenaan .apa pula cerita kucing sama tikus ni..............saya berharap pihak poslaju akan menyelesaikan masah ini secepat mungkin .

Went to the post office in Senggarang quiet often lately as I've been doing some online shopping . But there's one male receptionist ( usually at counter 1 ) giving me a real bad unmannered service and that really pisses me off . Also heard the same complaint by a friend of mine about this issue .

To the management , please kindly find an employee that knows how to treat the customer in the righteous way !

They tried to send me the parcel but unfortunately I was not at home. No notice card drop for me but a SMS sent to me saying that 「please collect your item at ppslaju batu caves」

I tried to call them wishing that second delivery can be arranged. Since yesterday morning until this morning I called, NO ONE PICK UP THE PHONE. EMAILS I SENT ALSO NO REPLY. 😡

Checked their FB page, they updated status on yesterday noon time with notice saying that their system down. Alright, system down doesn't your phone line has problem too, right!

It's fine. I can't wait anymore and forced to go to collect the item by myself. 😑

When I reached there, some of them were busy with customers, some were busy with handphone (not sure, maybe they are msg-ing customers 😑), and some busy with looking around and smiling. 🙈

Anyway, please and please and please upgrade your phone service, and get people ready to answer customers calls. As a courier service, for sure lots of phone calls from customers you need to answer.

Lastly but not least, my item was being opened at the time I collected at poslaju counter. This is not the first time I faced. As long time ago, I missed out an item again, got the notice card to collect at counter, item was opened. I checked with my sender, they confirmed everything sealed tight and proper, some more with extra taps. But the item I received, taps opened and loosed. 😩

Since then, I realised that if you missed out your item for the first time and send back to branch, most probably item will be opened by [👻 /the item itself 😂].

That's my experience.

Please check where is my parcel??

My tracking number is EH462083641MY.

It is stated that the item has arrived Pos Laju Brickfields on 12/5/2017. But until now (17/5/2017) I have yet to receive my parcel.

Instead of waiting for only 2 - 3 days, I need to wait for 10 days to received my Pek Prabayar. When it actually an urgent things for me but I had to wait for days then only I received the parcel. You had ruin my business as I get my parcel late!!!
Please upgrade your service as it can help me and others to trust your service. It's not good when the parcel supposedly can reach within 2 to 3 days and end up reach to the recipient after more than 1 week. Please upgrade and work systematically!How we can support you service if you can't make it work.Kindly notify us if your system down or you can't post it on time as it will effect us if you didn't notify us.

Instead of waiting for only 2 - 3 days, I need to wait for 10 days to received my Pek Prabayar. When it actually an urgent things for me but I had to wait for days then only I received the parcel. You had ruin my business as I get my parcel late!!!
Please upgrade your service as it can help me and others to trust your service. It's not good when the parcel supposedly can reach within 2 to 3 days and end up reach to the recipient after more than 1 week. Please upgrade and work systematically!How we can support you service if you can't make it work.Kindly notify us if your system down or you can't post it on time as it will effect us if you didn't notify us.

my tracking number EH483772482MY have send to the wrong address. How can i get back my parcel and who gonna pay back the lost. How can it be so careless. i have been waiting for my parcel
for 3 weeks. end up sent to the wrong address. hope someone will take responsible for my lost. i have fill in the correct address. !!

I am able to track my parcel ( EP360761736MY ) but with status ATTEMPT FAIL (11/5/2017)
The detail is:
Unsuccessful delivery. Please contact 1300300300 Delivery on the next working day
The recipient is a house wife that always at home, and I check with her already, she didt go out on that day as well
Why can get the status of ATTEMPT FAIL? and without and CARD???
Usually if fail to delivery, pos laju will drop a card to the mail box, but, nothing at all
Until today, the recipient call me of the status, then I only check the status, then only know about this
Calling 1300300300 is a nightmare to me now, so many times call, every call wait for few minutes, but no one pick phone

I am able to track my parcel but with status ATTEMPT FAIL (11/5/2017)
The detail is Unsuccessful delivery. Please contact 1300300300 Delivery on the next working day
The recipient is a house wife that always at home, and I check with her already, she didt go out on that day as well
Why can get the status of ATTEMPT FAIL? and without and CARD???
Usually if fail to delivery, pos laju will drop a card to the mail box, but, nothing at all
Until today, the recipient call me of the status, then I only check the status, then only know about this

My parcel EH412660664MY was arrived on 12/5/17 but i only able to track on 13/5/17 via tracking website. Online Tracking mentioned parcel arrived at 8.30am 12/5, I went collect on 13/5 due to website only update on 13/5.

At counter , after inform the man at counter the consignment note, they ask to write down delivery address after long que, i inform the man at counter i am using poslaju center address because my residential is empty day time. Then i wait for another 1 hour and seeing all people behind me taking their parcel and go, i ask again tbe counter person but i was ignored like idiot.

Lastly i keep showing the online tracking mentioned the parcel is delivered, together with the consignment note. Then a man at counter mention come again on monday because it is yet sorting out.

Please be kind to upgrade your service, dont give excuses that your side are busy etc, because we pay for the service, and your side should be thankful to us who collect parcel ourself because we are directly reduce your side's workload.

Thank you!

My POS tracking # EH 55 096 467 2MY. 11th May 08:12am out for delivery and at 11:52am updated as UNSUCCESSFUL while my customer is waiting at home for the whole day. I really think POS Laju is actually hiring bunch of lazy postmen, they said they'd reached the house but seriously they not! Because if they do, my client must get the notification card but she hasn't! She'd paid so much but still need to collect by herself. Embarrassing service by Pos Laju. But, in the end, do POS Laju really take into account all these complaints? Because it just keep happening here and there.

I ordered an item from kedah . i checked my tracking nmber and it shows the item dispatched out since 8 may , 3 days already and i cant see any update . i wonder what happened to my parcel .

Ep360761461my
why still consignment dispatch out from transit office at shah alam??

The hell are u having a hotline number or office number but cannot be connected to ur staff?? U have to hire a lot of service officer la... Bodo punye pos laju... 3 hari call x angkat.. Pg mati la. How can i trcked my post parcel after check it through the website if ur not answering the phone call?? Please, upgrade ur system

The motorbike was sent to melaka but the person to receive was unable because they send later than a week, which was promised. They called and mentioned of extra fee charge for parking after not collecting it for a week. They said no one can take the bike no matter how and they are charging RM5 per day. Now we have to pay extra RM300 to get the bike after a few weeks.

I ordered a wig on lelong on Thursday, 27 April 2017 and the item was shipped out on the same day from Poslaju Jitra in Kedah with Tracking No. EM767970213MY and it was supposed to arrive in Poslaju Kuching and then to my address in KOTA SAMARAHAN, Sarawak within the next 3 working days. However, by Thursday, it still hasn't arrived yet and when I called the customer service hotline, they said it was sent to KOTA KINABALU in Sabah and said they need to make a report about it.

The seller wrote down the correct address as shown in the attachment.

I really like using Poslaju since it has always been fast and very effecient for me but this time, it was really disappointing. I hope Poslaju can have better management to improve their services.

I went to KLIA Poslaju to buy stamp this morning at 9.10am. The staff Cik Nur Anita Binti Zulkefli asked me to queue. I'm ok to queue for 35minutes for a stamp, however, during the time I queueing, she sold a stamp for a Malay woman without asking her to queue. My friend ask reason from her why Malays no need queue but is a must for Chinese. And she din reply the question and ask my friend continue to queue. Poslaju please take action on this! How can this happened? Is a very serious matter!

How come need wait for more than 1 hour to wait foe few people? But the staff keep chatting and ignored everything? Did the poslaju pay for the staff? It seem like the staff waiting for salary and stop working. Such a bad experience and service. Disappointing!

When I track my stuff it said its out for delivery but then after waiting until the end of the day, it stated that its an unsuccessful delivery, AGAIN?? What is the point of me giving my address if it keeps telling me to call customer service? I either have to pick it up at post office or have to wait another 2-3 days for the stuff i ordered, and that is on a good day. This is already the third time. I had to wait a week for my item and plus another 3 pointless days​ for my stuff just recently last time. Its very inconvenient. Unless there's a tornado or an actual serious problem for you not to be able to send my stuff, then its not okay. Annoying. Please improve!!!

Tracking number RS572960482CN and two tracking number RQ115386124my is pending order not send air bags please information my order information my email