went to shop and payed 6.80 for 20 pack only to find out theres only 19 in them now going to have to change what i smoke its a joke

i bought a 40 pack of sterling kingsize and three of cigarettes in one pack were unusable.

silk cut cigarettes are the same of complaints above.they are dangerous as big lumps of hot ash fall off. so how are they supposed to be safer ? you puff and theres just no taste and no smoke either.have to keep lighting them as they keep going out. so god knows what
they are putting in them. they smell like old rope.so i think it effects all brands and doesnt matter where you buy them they are all the same in faults.and ive bought them in south wales, kent and all over the uk.the only different ones are duty free .i did complain to the makers after i managed to track them down and was told it a goverment regulation for safety.(ha ha) very safe when lumps fall off. and burn clothing and carpets.i live in south wales and my e-mail address is [email protected] does anyone else ever get a sore throat and burning taste in the mouth ?