line 3 bar,tapi speed 19-20 kbps,bandar bukit puchong,sudah 9 tahun saya pakai umobile,tapi makin hari makin teruk servis,mmg nk tukar telco lain

At this rate, it's seems like I'm paying almost 100 bucks a month for a 1990 Internet service. Are we in the 90s? No. One more thing, the coverage is very inconsistent too. Moving one room to another is basically like moving from the city to the middle of an effing jungle judging by how much the line deteriorates. Seriously umobile, get your shit together. If u wont do anything, the customer would. By getting another telco.

Hi I'm Fatihah.

I lived in Taman Bahtera, Hulu Bernam (Tanjong Malim). The internet connection here suddenly changes from H+ to E & sometimes there's no service at all.

Pls solve the poor internet connection in this area as there a lot of ipt students complaint the same thing.

Hope to hear from you soon. TQSM.

I am a game player, a video streamer, and a good customer that pay on time, using 2 phone with P78 and P99.
I cannot surf my instagram, my twitter cannot reload, my game lag very bad. I trust Umobile to do the best for the customer,
I pay nicely for the services. Why treat customer so bad ? Is this what we paid for ? Why is everybody seems complaint about the same thing ? I love Umobile plan, but should you love your customers ? We pay you. We pay your salary, your building rent, your utilities, your event. Please do something! Upgrading plan means upgrading the services!

Mohon pihak u mobile upgrade di kawasan jalan puyuh jalan kebun baru teluk panglima garang.. Line sangat2 teruk di sini ramai yang pakai umobile... Tapi line memang menghampakan.. Nak akses internet sungguh teruk saya guna pakage p99 tp xdpat nak guna di kawasan saya.. Terpaksa kene keluar untuk buat urusan kerja bagi boleh menggunakan internet.. Harap pihak umobile mengambil tindakkan... Costumer first.. Tq

Internet connection very slow. Today I've encountered network problem since morning. Suddenly connection lost and no service. All incoming call cannot been reached. Internet connection very slow, video loading like forever.Please do something and cover all area for network coverage. Otherwise I will be change to other better network.

After i renew my data plan the internet very slow. Hello i lived tgh2 bandar ok. Line sucks sgt. Always E kejap je 4G suddenly changed to E. Even nk buka this website pn i kena tggu lama. Why la mcm nie umobile? Please fixed this before i change to your competitors.

Saya beli hp baru. Bila change wsno hp lama ke baru. Tup2, ad gambar bangla mana. Group bangla mana? Ap cerita? Selama no, tak pernah lak beli no baru jadi macam ni.

Al kisah internet pula. Kata free tenet. Tapi tak jalan pon.

got 0.40MBPS download speed , upload rubbish get only 0.0 - 0.2MBPS.
this provider support gaming ?? kelentong , talk sweet , smell shit . gaming ping get 200ping sometimes get better about 70ping but
connection loss in/out get 50kb , so this is good?? my video game not even a video , it is just a picture , it is just stand still picture .
i look u, u look at me , rubbish . cannot do anything..

ad like , WOAHH !! this one is good , but all shit !!!
i call for the care service , they only keep asking the speed test result and keep talk shit `` we cannot do anything if we check the area connection in good and stable connection.
i already give them 2 report for this nonsense but nothing has change , it is just same color of shit , brownn and only brown .
i pay for the quota not for free , talk more do less.

Why is the internet line at my location is really poor?! I've spent money for good internet not poor internet that firstly shows 4G then suddenly turns to E......pls take this seriously....

It used to be 4G but now it turns to E and all whatsapp messages are not sync. Took soooo long to receive messages. Please fix it or otherwise, all your users will switch to other network providers. Please take this SERIOUSLY

Line very slow at Taman Angkasa Nuri , about 0.3mbps , nak load facebook pun tak boleh.

Tempat-tempat lain sudah ada 4G , tempat ini cuma ada 3G je , kenapa ni u mobile., takkan tidak mementingkan customer di tempat ini pula ,

Tolong selesaikan masalah ini , kalau tidak , sebagai customer u mobile , saya kena pilih line lain yang menawarkan perkhidmatan yang lebih baik dan cekap

We thought Umobile had always been the spearhead for providing most competitive packages especially now with the R99 unlimited data with unlimited speed provision.

Am a supporter of Umobile since 2009, but currently am rather disappointed and sadly to say; since I switched from a R68 package to R99, the speed had dropped from minimum of a steady speed of 5 Meps with RM68 package to 0.66Meps (RM99 unlimited package) for downloads; right in the heart of Kuala Lumpur. Mind you, my usage was recorded as 2.8G and hotspot of 18.6G out of 30 G allowance; ie not exceeding any allowance limit

Umobile, please do something about this.
Why trottle the speed to such low level that we cant even access an email????

Very very disappointed with your service.
Am contemplating to move to a prepaid DIGI or Maxis whereby the speed is 10Meps at most times or any other service provider that any readers can kindly recommend.

Your strategy is all wrong and you are losing subscribers.... by the day

We thought Umobile had always been the spearhead for providing most competitive packages especially now with the R99 unlimited data with unlimited speed provision.

Am a supporter of Umobile since 2009, but currently am rather disappointed and sadly to say; since I switched from a R68 package to R99, the speed had dropped from minimum of 5 Meps with 68 package to 0.66Meps ( for R99unlimited package) for downloads; right in the heart of Kuala Lumpur.

Umobile, please do something about this.
Why trottle the speed to such low level that we cant even access an email????

Very very disappointed with your service.
Am contemplating to move to a prepaid DIGI or Maxis whereby the speed is 10Meps at most times

Your strategy is all wrong and you are losing subscribers.... by the day

im working at kl sentral area, supposedly the line coverage here is 4G / LTE , but after using 1 month , i find that the line coverage is not even consistent, keep changing to 3G or NO LINE. and as at today is the worst ever! i cannot TAHAN ady. it turn to NO LINE and E! and somehow turn to 3G but still cannot use the internet at ALL!

everyday ill take lrt to work, travelling from putraheight to KL sentral, the LINE is not good at all. when watch YOUTUBE, it takes long time to buffering and start the video, and the quality of the video is the LOWEST ever!

Please fix this shit out. im planning to switch to other telco if this matter still not fix.

Umobile please dont do this to customer and make they lose your trust, its not like what you did advertise and offer.

please notice my complaint, and be responsible as it is very important for your business and user.

Thank you!

im working at kl sentral area, supposedly the line coverage here is 4G / LTE , but after using 1 month , i find that the line coverage is not even consistent, keep changing to 3G or NO LINE. and as at today is the worst ever! i cannot TAHAN ady. it turn to NO LINE and E! and somehow turn to 3G but still cannot use the internet at ALL!

everyday ill take lrt to work, travelling from putraheight to KL sentral, the LINE is not good at all. when watch YOUTUBE, it takes long time to buffering and start the video, and the quality of the video is the LOWEST ever!

Please fix this shit out. im planning to switch to other telco if this matter still not fix.

Umobile please dont do this to customer and make they lose your trust, its not like what you did advertise and offer.

please notice my complaint, and be responsible as it is very important for your business and user.

Thank you!

line internet very slow
kenapa coverage u mobile sgt2 truk di jengka19,28030 temerloh pahang, U-Mobile menawarkan pakej yg bgus2 kepada pengguna tetapi line internet very slow, slow line lagi drpd semut......
What is the problem ?
Diharap aduan saya dapat diatasi segera.
tiada guna buka ruang complaint klu tiada tindakan diambil....

Umobile get profit from itemised billing fees RM3 fand told me is Compulsory to all consumers without showing policy? And I already highlighted and fill up ebilling when I fill in application form but they didn't do the job and told me 3rd statement only can enrol ebilling but when I received 3rd statement, Umobile still charge me itemised billing fees, Customer has the right to enroll e-billing cause don't need d itemised billing and go GREEN nowaday, maxis digi celcom all ebilling once u use their service but only umobile still force consumer go for hardcopy statement and charge you extra add value service, alot old folks maybe your parents also get charge by this unnecessary itemised billing fees, help yourself and your family and friend call umobile and check back all the statement and make a complaint for waiver immediately, please share it,thanks

Umobile get profit from itemised billing fees RM3 fand told me is Compulsory to all consumers without showing policy? And I already highlighted and fill up ebilling when I fill in application form but they didn't do the job and told me 3rd statement only can enrol ebilling but when I received 3rd statement, Umobile still charge me itemised billing fees, Customer has the right to enroll e-billing cause don't need d itemised billing and go GREEN nowaday, maxis digi celcom all ebilling once u use their service but only umobile still force consumer go for hardcopy statement and charge you extra add value service, alot old folks maybe your parents also get charge by this unnecessary itemised billing fees, help yourself and your family and friend call umobile and check back all the statement and make a complaint for waiver immediately, please share it,thanks

Umobile get profit from itemised billing fees RM3 fand told me is Compulsory to all consumers without showing policy? And I already highlighted and fill up ebilling when I fill in application form but they didn't do the job and told me 3rd statement only can enrol ebilling but when I received 3rd statement, Umobile still charge me itemised billing fees, Customer has the right to enroll e-billing cause don't need d itemised billing and go GREEN nowaday, maxis digi celcom all ebilling once u use their service but only umobile still force consumer go for hardcopy statement and charge you extra add value service, alot old folks maybe your parents also get charge by this unnecessary itemised billing fees, help yourself and your family and friend call umobile and check back all the statement and make a complaint for waiver immediately, please share it,thanks

I have used plan p98 previously and the line is working fairly.. Until recently i changed to p99 and i thought it is getting better.

Turn out to be today (16th jan2018, 0015hrs) i receive NO MOBILE DATA, even could make NO CALLS AT ALL since about an hour ago..
Congrats umobile..

Hello Umobile.

I am a student of UiTM Dungun, Terengganu. As a student, the internet is very important and become a part of my study reference. I am very dissapointed with the internet connection of your company here in UiTM dungun. I’m using P70 plan for almost a year now and this problem arise a few months ago. I know there is no 4g coverage here but the 3g coverage here is also bad and every months after the problem arise, my quota remaining quota before my bill renew always have more than 50% left. It is a waste of money! I became lazy to spend my days playing and browsing the internet because the line is too slow. Sometime i decided not to do my homework because im too stress about the internet connection. So, the reason i write this report is to ask for your cooperation to make an improvement on the internet connection here so that i can do my work and study without any internet interuption. It is waste if i change my telco because the plan that Umobile offered is good and the only problem is the internet coverage. I am looking forward for your maximum cooperation to look into this problem as a serious matter. Thank you.

Line slow not in 4G target in center of metropolitan so want U mobile service upgrade the system

4G plus full coverage. . Speed below 1kb/s
What was that umobile?? My data just renewed, when wasep also took 3 4s to deliver.
WHEN I TEST MY SPEEDTEST @OAKLA ! SUDDENLY IT SPEED JUMP FROM KB/S TO MB/S
AND TESTING ABOUT 3-4 TIMES MY DATA GONE ABOUT 160MB IN THAT EASY!
IS THIS YOUR TRICK UMOBILE? LET BYPASS FOR SPEEDTEST.? THEN SHOW THERE SPEED DOWNLOAD AND UPLOAD CAN REACH 20MBPS???
UMOBILE SUCKS! IM CHANGING TELCO.

4G plus full coverage. . Speed below 1kb/s
What was that umobile?? My data just renewed, when wasep also took 3 4s to deliver.
WHEN I TEST MY SPEEDTEST @OAKLA ! SUDDENLY IT SPEED JUMP FROM KB/S TO MB/S
AND TESTING ABOUT 3-4 TIMES MY DATA GONE ABOUT 160MB IN THAT EASY!
IS THIS YOUR TRICK UMOBILE? LET BYPASS FOR SPEEDTEST.? THEN SHOW THERE SPEED DOWNLOAD AND UPLOAD CAN REACH 20MBPS???
UMOBILE SUCKS! IM CHANGING TELCO.