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U-MOBILE

Malaysia

Consumer complaints and reviews about U-MOBILE

Thiren Send email
 
Aug 6, 2020

Very Bad Coverage

Dear U-Mobile..mak hang kuew teow, bapak hang mee goreng lah !!!
Disebabkan line hang yang punyalah teruk giler, aku kalah jackpot RM250 la !! Jap ada, jap slow..jap lagi langsung dah xde !
Kadang2 aku nak buat transaksi online pun payah..sms no tac tu, amboi3 !!! Punyalah rilek giler dia sampai, disebabkan kau punya line coverage yang sempoi gila sampai garis line tu terkeluar dari handset aku.. banyak laju ooo..
Tolong lah weii..tolong.. aku sanggup bayar rm5 lebih pun, usahalah sikit nak maintain line tu..
Data tak payah nak laju macam unifi pun xpe, asalkan line coverage tu biar selalu ada..putus sekali sekala tu okay la kan, tapi kalau langsung dah xde nak buat macam mana? Lagi2 kalau sape2 ada ape2 time emergency ke... kalau kita nak tolong orang yang kena accident ke.. camne nak call ambulan kalau line xde time tu? Tak kan nak bawak moto pergi hospital, lepastu suruh abg ambulan tu ikut belakang nak sampai tempat accident kut?
Tolong lah okay.. Please Help & juga Tolong !
Din Send email
 
Jul 21, 2020

umobile gila babi

pagi hari ini jam 7 pagi ...20hb julai 2020...tiba tiba line umobile servis...dan apabila servis selesai..maka tiba2 line tenet aku jadi lemah..dan...tiba2 aku tgok plan aku diubah mjadi umi 50 ....

dari dulu aku cuma amik plan GX 30...tak pernah ubah apa2...dah kol operator...dorang ckp..aku ada ubah plan pada 7hb lalu...

aku maki la dorang...kenapa nak tipu??kenapa nak tiba2 ubah plan?? korang mmg nak cekau duit cus ker???
mmg pukimak la...plan u mbile ni....

skrg ni line aku jadi slow...dan u m nak aku tmbah topup rm30 utk dptkn balik plan GX 30 tu??
sah perangai korang mcm scammer...

pukimak betul...!!!semua kerja aku tergendala...sbb korang!!!!!
hati hati mggunakan u mobile...dorang dah set2 nak perangkap cust...dan nak scam cust....

umobile gila babi

IMAH Send email
 
Jul 3, 2020

U MOBILE LINE PROBLEM

Sudah seminggu lebih line U Mobile tiada internet dari (21.06.2020 hingga 3.07.2020), keluar dari kawasan taman baru ada sikit.
Adooi kerja byk x boleh buat nI.Bisness online semua tergendala.
JANGAN CARI KEUNTUNGAN TANPA SERVICE PERKHIDMATAN YANG BAIK.
sabidatul mazlin Send email
 
Jun 26, 2020

LINE MACAM HANATTTT

AWAT LINE LAA NI MACAM SIYEEE SANGAT! AKU UPGRADE LINE MAKIN TERUK TERUS LINE.. ASYIK E JAAA HANAT OII .. DAH SEMINGGU DH MACAM NI.. ORANG BAYAQ SAJA KA KAT HAMPAA PELAQ OI... ORANG NAK BUAT KEJA APA PON TAK BOLEH.. DARI PAGI TAKDAK LINE .. HANAT BETOI... PLEASE LAA UPGRADE SIKIT LINE HAMPAAA ... KALAU LINE MACAM GAMPANG BAIKK TAK PAYAHHH BAGI LINE MURAH PALA BANA HAMPA!
sabidatul mazlin Send email
 
Jun 26, 2020

LINE MACAM HANATTTT

APA KAAA SIYEE SANGAT? AKU UPGRADE LINE MAKIN TERUK JAA SAMPAI E TERUSSS HANGPA BUAT APAA NI UMOBILE AWAT YANG CILAKAAA SANGAT .. AKU BAYAQ SAJA KAAA?? DH SEMINGGU DAH LINE MACAM HANATT NI.. NAK BUAT KEJA APA PON TAK BOLEH ..PUNDEK BETOIII LAA... AISHHH
Azim Send email
 
Apr 1, 2020

line teruk

line umobile teruk kedah,kodiang area pida 2, bukit hantu.. hanya dapat 2g sahaja.. send whatsapp pun tak lepas. Apa kes ni??
nkftlh Send email
 
Feb 19, 2020

SLOWW NAK MAMPUS

PADA 19 FEBRUARY 2020 - INI SUDAH BULAN KE 2 UMOBILE SLOWW NAK MAMPUS!!!! AREA SUBANG JAYA, KELANA JAYA STILL SLOWW!!! KATA UNLIMITED KENAPA NAK WASSUP PUN TAK LEPAS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YA ALLAH SAKITNYAAA HATIIIII!!!
hanafi035559 Send email
 
Feb 18, 2020

Masalah Internet

Perkhidmatan internet di kawasan Kota Masai Pasir Gudang terlalu teruk.Mohon pihak telco Umobile ambil tindakan penyelesaian yang sewajarnya. Sebelum ini aduan telah di buat dan perkhidmatan internet masih sama.Terima Kasih.
Muhd Ashrol Send email
 
Jan 20, 2020

Coverage said 4G, not even call can get in

I check coverage on theif official website and been confirmed by centre that my area can get 4G or at least 3G, well I buying prepaid to test and not even 2G was provided. I try inside and outside of the house, nothing change at all. Its not my first time got thisbstyle of scam with umobile.
aks927 Send email
 
Dec 15, 2019

unauthorized charges

Just a small amount to U-Mobile but rm10 credit to some people is big..
i didnt on data roam under mobile networks...why would i on it if im not travelling overseas..
u-mobile charged me for data roam which i didnt request...rip off..
my other no celcom same location didnt charge...why3...huhuhu
Young HY Send email
 
Nov 26, 2019

U Mobile sucks

I've decided to cancel my Digi package used for almost 12 years and changed to U-mobile. Is this how U-mobile serve the customers? The super weak coverage have been driving me crazy. I know one customer won't affect much in your business but I'm switching to another Telco soon. U mobile really suck. It's like attracted by a nicely wrapped gift but its empty inside. I'm so pissed and disappointed.
wakin Send email
 
Nov 6, 2019

line internet slow

kenapa ehh line umobile ni makin slow? please solve this problem immediately!!!!!!
wakin Send email
 
Nov 6, 2019

line internet slow

kenapa sejak kebekalangan ni umobile line dia slow? selama ni okey je
atiqa Send email
 
Oct 2, 2019

line internet tersangat slow

line umobile di kawasan kubur panjang pendang kedah tersangat sangat mengecewakan ..saya bayar untuk internet tapi lnsung x boleh guna..tolong ambil tindakan secepat mungkin!!!!
Siau Wei Send email
 
Sep 20, 2019

Slow Internet Connection

Slow internet connection in house at Taman Indah Jalan 7/7 Tampin more than 2 months ago.
We really disappointed this kind of bad service.
Kindly take immediate action!!
Thank you.
Azlina Jalil Send email
 
Sep 15, 2019

internet slow

why my internet for area jalan ariffin, johor bahru very slow. im very dissapointed. my package is u70. insta story very slow. my phone no. 0177637623
nono178 Send email
 
Sep 4, 2019

No Service

Why suddelny NO SERVICE?? Please U MOBILE fix this probkem ASAP! I cant do anything without it!
nono178 Send email
 
Sep 4, 2019

No Service

Why there is NO SERVICE suddenly? I cant do anything without it. Please fix the problem ASAP!
Auss065 Send email
 
Aug 4, 2019

TIADA LINE, LINE SLOW

Please tolong perbaiki line di alamat NO 24, PERSIARAN CEMPAKA SARI 17 TAMAN CEMPAKA, 31400 IPOH PERAK, TOLONG PERBAIKI!!! line tmpt lain kadang ok, tpi bila dekat line rumh taman rumh je slow, kadang terus xjalan line.. Tolong perbaiki ... :)
ainenna Send email
 
Jul 16, 2019

tiada liputan (taman mutiara mas)

hari ini line ada problem ke? .. langsung takde line ..signal NO SERVICE ...
Dragon12 Send email
 
Jul 10, 2019

4G 3G it’s just a fake show up ..

Damn useless signal ever.. when you turn your 4G no shit can work .. it will only show 4G but in reality it works as E .. to be honest Umobile is one of the reason for my stress ... ruining my daily life .. when I wanna access internet I gotta do it at midnight after 12am- 5am .. after that the line will be worse as usual .. I’m paying 99rm.. but it’s not worth it.. we gotta pull this company down .. swallowing costumers money but the service they provide sucks .. you can’t use YouTube , insta , WhatsApp .. gosh it will be worse when we play online games .. in the mid of ur game you will get reconnecting and few secs later you will be dead .. so Fckng stress of this line .. I already grouped friends of mine who are not satisfied with umobile service .. we are gonna lodge police report.. We must do something or not they will keep swallowing our money and provide us services like their head
Mohd hafiq Send email
 
Jul 3, 2019

Abah kau isap bong

Line lembab nak mampos kat ulu tiram nii. Apa bnda kau buat ? Smua dang je. Areyy. Puihhh. Duit nakk. Line siput. Puihhh.
LLSY Send email
 
Jul 2, 2019

No connection to GPS (GX50)

I have signed up a package GX50 since February 2019. This package everything is fine, but very disappointed about the line unable connect to GPS. Every time when I access to WAZE, the GPS is fail to connect. It make me frustrated. Please take a action immediately.
Thanks
LLSY Send email
 
Jul 2, 2019

Unable connect to GPS

I have signed up GX50 since February 2019.
This package everything is fine, but connection to GPS is worse. Every time I access the Waze, I can't connect to GPS. So what is the useful for Waze? Please improve your connection line to GPS.
Abilaash Send email
 
Jun 17, 2019

Internet too slow in negeri sembilan

I thought u mobile is the best than the others but it's fake.Plans are really great but the ping is too slow.If u doesn't take any action,the people started to change to other sim.I hope u will take action as soon as possible.

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