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U-MOBILE

Malaysia

Consumer complaints and reviews about U-MOBILE

atiqa Send email
 
Oct 2, 2019

line internet tersangat slow

line umobile di kawasan kubur panjang pendang kedah tersangat sangat mengecewakan ..saya bayar untuk internet tapi lnsung x boleh guna..tolong ambil tindakan secepat mungkin!!!!
Siau Wei Send email
 
Sep 20, 2019

Slow Internet Connection

Slow internet connection in house at Taman Indah Jalan 7/7 Tampin more than 2 months ago.
We really disappointed this kind of bad service.
Kindly take immediate action!!
Thank you.
Azlina Jalil Send email
 
Sep 15, 2019

internet slow

why my internet for area jalan ariffin, johor bahru very slow. im very dissapointed. my package is u70. insta story very slow. my phone no. 0177637623
nono178 Send email
 
Sep 4, 2019

No Service

Why suddelny NO SERVICE?? Please U MOBILE fix this probkem ASAP! I cant do anything without it!
nono178 Send email
 
Sep 4, 2019

No Service

Why there is NO SERVICE suddenly? I cant do anything without it. Please fix the problem ASAP!
Auss065 Send email
 
Aug 4, 2019

TIADA LINE, LINE SLOW

Please tolong perbaiki line di alamat NO 24, PERSIARAN CEMPAKA SARI 17 TAMAN CEMPAKA, 31400 IPOH PERAK, TOLONG PERBAIKI!!! line tmpt lain kadang ok, tpi bila dekat line rumh taman rumh je slow, kadang terus xjalan line.. Tolong perbaiki ... :)
ainenna Send email
 
Jul 16, 2019

tiada liputan (taman mutiara mas)

hari ini line ada problem ke? .. langsung takde line ..signal NO SERVICE ...
Dragon12 Send email
 
Jul 10, 2019

4G 3G it’s just a fake show up ..

Damn useless signal ever.. when you turn your 4G no shit can work .. it will only show 4G but in reality it works as E .. to be honest Umobile is one of the reason for my stress ... ruining my daily life .. when I wanna access internet I gotta do it at midnight after 12am- 5am .. after that the line will be worse as usual .. I’m paying 99rm.. but it’s not worth it.. we gotta pull this company down .. swallowing costumers money but the service they provide sucks .. you can’t use YouTube , insta , WhatsApp .. gosh it will be worse when we play online games .. in the mid of ur game you will get reconnecting and few secs later you will be dead .. so Fckng stress of this line .. I already grouped friends of mine who are not satisfied with umobile service .. we are gonna lodge police report.. We must do something or not they will keep swallowing our money and provide us services like their head
Mohd hafiq Send email
 
Jul 3, 2019

Abah kau isap bong

Line lembab nak mampos kat ulu tiram nii. Apa bnda kau buat ? Smua dang je. Areyy. Puihhh. Duit nakk. Line siput. Puihhh.
LLSY Send email
 
Jul 2, 2019

No connection to GPS (GX50)

I have signed up a package GX50 since February 2019. This package everything is fine, but very disappointed about the line unable connect to GPS. Every time when I access to WAZE, the GPS is fail to connect. It make me frustrated. Please take a action immediately.
Thanks
LLSY Send email
 
Jul 2, 2019

Unable connect to GPS

I have signed up GX50 since February 2019.
This package everything is fine, but connection to GPS is worse. Every time I access the Waze, I can't connect to GPS. So what is the useful for Waze? Please improve your connection line to GPS.
Abilaash Send email
 
Jun 17, 2019

Internet too slow in negeri sembilan

I thought u mobile is the best than the others but it's fake.Plans are really great but the ping is too slow.If u doesn't take any action,the people started to change to other sim.I hope u will take action as soon as possible.
Madmaxxxx Send email
 
Jun 12, 2019

Liputan 4g yang lemah dalam rumah

Bila menggunakan internet dalam rumah liputan 4g tiada. Sebelum ni tiada masalah. Bermula 9/6/19-12/6/19 masalah belum diatasi. Di alamat 1949 taman indah jalan indah 7/6 tampin negeri sembilan. Aduan telah dibuat berulang kali
Hizzuan Send email
 
Jun 12, 2019

Line x dapat...

Line umobile Internet coverage amat lembab di area chikus telok Intan perak.. Kadang2 langsung
X de line dlm rumah..... Jgnkn 3g...E pon susah nk dpt....
Terpaksa pergi ke jln raya besar baru ada line..... Itu pon 3g....4g langsung x dpt....
Mintak tolong sangat..... Upgrade line coverage di kawasan tersebut
Blackdinz Send email
 
May 22, 2019

Line slow di kawasan baru

Saya baru berpindah di kg orang asli pengkalan treh kluang..sy berharap umobile dapat menguat kan liputan rangkaian di kawasan ini..kerana sy berpuas hati dgn perkhidmatan umobile dan saya tidak mahu bertukar kepada perkhidmatan telco yg lain..dan saya berharap agar umobile dapat meluaskan lagi liputan rangkaian ke setiap tempat seperti kawasan pendalaman..tq
Zaiful Send email
 
May 18, 2019

Line teruk sangat

Minta maaf nk bertanya ni.. kenapa Line Umobile makin teruk.. Sya dlu pakai Line Digi Celcom tp xde liputan di sini.. guna Maxis terlalu teruk Line jdi 1 bar coverage E.. so hanya Umobile yg bjaya menembusi area sini..sudah 2taun Sya mngunakan Umobile.. tp malang nya sekarang Line Umobile sama ngn Line Maxis yg Sya pnah gunakan dlu.. minta perhatian tolong la kembali kn semula Line Umobile yg pernah Sya guna kan selama 2taun ni.. hope sgt2 Sb xde telco lain yg mampu support Sya di sini.. selamat berpuasa.. assalammualaikum
Monkeymagic Send email
 
Mar 30, 2019

Line u mobile slow mcm taiikkkk

Plez la umobile upgrade sikit.. line slow gila nk mamposss tau x.. nk update psal keje pun susah.. jgn tau nk untung jerr tapi sistem kualiti JAHANAMMMM...dlu kemain laju lgi tpi skrg makin lama makin JAHANAMMM.. nk bankrup dh ke..tau la bnyk saingan..up la lgi korang punya sistem kasi ok bkn makin jdi SAMPAAHHH makin buat org menyampah..tngh2 bandar naik 1 atau 2 bar je kdg2 xde line lgsg..ingt ni zaman batu ke ape..naik 3G 4G tpi line mcm TAIIIKKK..

Please TAKE NOTED WAHAI U MOBILE
Syaza Syamimi Send email
 
Mar 27, 2019

line slow at my area

Dear U-MOBILE,

Lately, the internet coverage was very slow at Nilai, Negeri Sembilan. At some time, there had no service that difficult to us to even call. This issues i have been mentioned before at the center U-mobile but they say the same thing that your Simcard is broken. This answer is not relevant at all because all my friends that a user of U-Mobile having the same thing like me. So, I hope that U-Mobile can solve this problem properly and I hope that this problem will get to fix as soon as possible. Thank you.
Putrasha Send email
 
Mar 7, 2019

Umobile macam bodoh

Mak bapak kau isap bong , kalau macam niee , ramai2 Tukar Sim Laen
Eykin Razman Send email
 
Jan 13, 2019

Coverage & Internet Connection

Lenggeng, Negeri Sembilan area got problem with internet connection about 3-4days. Please solve this problem immediately. Thanks for your cooperation.
Eykin Razman Send email
 
Jan 13, 2019

Coverage and internet connection

Lenggeng, Negeri Sembilan area got problem with internet connection about 3-4 days. Why this happen? Please solve this problem immediately. Tq
mazlina Send email
 
Dec 23, 2018

Line very slow

Tolong tingkatkan coverage 4g di permatang tok brain penaga pulau pinang..line selalu hilang..
OiiHoii88 Send email
 
Dec 4, 2018

Internet umobile mcm cibai

Tolong update sikit jgn sibuk promo sana sini plan baru tapi line mcm siput babi bawah 1mbps
OiiHoii88 Send email
 
Dec 4, 2018

U mobile

Tolong La umobile jgn buat promo sana sini kalau internet bawah 1mbps,ping tinggi kejadah apa promo unlimited sana sini,xpayah tambah plan,update line dulu bru sibuk tambah plain lain Hanat betul,mak ayah tak ajar ke jgn menipu
Isaacsamish Send email
 
Nov 13, 2018

Slow internet line

I'm using samsung note 8 with P99 package. As promise they promo their unlimited internet data with full speed. But actually I only get internet line which I presume that the snail much faster then your line.

Just use for a month and feel cheated with this company in term of the internet line and the bill amount. During register they request for advance RM 99 and they told me that I don't need to pay for the next month bill. But just received the bill and the charges of RM 153. Deduct RM 99 I had to pay 50++ together with the tax.

I had confirmed with the pic before I sign of with them that I will not need to pay anything for the next month but all bullshit.

I hope the government can take action on this and maybe should close this u-mobile company for the bad service and cheat consumes

Slow internet line

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