Submit a Complaint

U-MOBILE

Malaysia

Consumer complaints and reviews about U-MOBILE

nkftlh Send email
 
Feb 19, 2020

SLOWW NAK MAMPUS

PADA 19 FEBRUARY 2020 - INI SUDAH BULAN KE 2 UMOBILE SLOWW NAK MAMPUS!!!! AREA SUBANG JAYA, KELANA JAYA STILL SLOWW!!! KATA UNLIMITED KENAPA NAK WASSUP PUN TAK LEPAS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YA ALLAH SAKITNYAAA HATIIIII!!!
hanafi035559 Send email
 
Feb 18, 2020

Masalah Internet

Perkhidmatan internet di kawasan Kota Masai Pasir Gudang terlalu teruk.Mohon pihak telco Umobile ambil tindakan penyelesaian yang sewajarnya. Sebelum ini aduan telah di buat dan perkhidmatan internet masih sama.Terima Kasih.
Muhd Ashrol Send email
 
Jan 20, 2020

Coverage said 4G, not even call can get in

I check coverage on theif official website and been confirmed by centre that my area can get 4G or at least 3G, well I buying prepaid to test and not even 2G was provided. I try inside and outside of the house, nothing change at all. Its not my first time got thisbstyle of scam with umobile.
aks927 Send email
 
Dec 15, 2019

unauthorized charges

Just a small amount to U-Mobile but rm10 credit to some people is big..
i didnt on data roam under mobile networks...why would i on it if im not travelling overseas..
u-mobile charged me for data roam which i didnt request...rip off..
my other no celcom same location didnt charge...why3...huhuhu
Young HY Send email
 
Nov 26, 2019

U Mobile sucks

I've decided to cancel my Digi package used for almost 12 years and changed to U-mobile. Is this how U-mobile serve the customers? The super weak coverage have been driving me crazy. I know one customer won't affect much in your business but I'm switching to another Telco soon. U mobile really suck. It's like attracted by a nicely wrapped gift but its empty inside. I'm so pissed and disappointed.
wakin Send email
 
Nov 6, 2019

line internet slow

kenapa ehh line umobile ni makin slow? please solve this problem immediately!!!!!!
wakin Send email
 
Nov 6, 2019

line internet slow

kenapa sejak kebekalangan ni umobile line dia slow? selama ni okey je
atiqa Send email
 
Oct 2, 2019

line internet tersangat slow

line umobile di kawasan kubur panjang pendang kedah tersangat sangat mengecewakan ..saya bayar untuk internet tapi lnsung x boleh guna..tolong ambil tindakan secepat mungkin!!!!
Siau Wei Send email
 
Sep 20, 2019

Slow Internet Connection

Slow internet connection in house at Taman Indah Jalan 7/7 Tampin more than 2 months ago.
We really disappointed this kind of bad service.
Kindly take immediate action!!
Thank you.
Azlina Jalil Send email
 
Sep 15, 2019

internet slow

why my internet for area jalan ariffin, johor bahru very slow. im very dissapointed. my package is u70. insta story very slow. my phone no. 0177637623
nono178 Send email
 
Sep 4, 2019

No Service

Why suddelny NO SERVICE?? Please U MOBILE fix this probkem ASAP! I cant do anything without it!
nono178 Send email
 
Sep 4, 2019

No Service

Why there is NO SERVICE suddenly? I cant do anything without it. Please fix the problem ASAP!
Auss065 Send email
 
Aug 4, 2019

TIADA LINE, LINE SLOW

Please tolong perbaiki line di alamat NO 24, PERSIARAN CEMPAKA SARI 17 TAMAN CEMPAKA, 31400 IPOH PERAK, TOLONG PERBAIKI!!! line tmpt lain kadang ok, tpi bila dekat line rumh taman rumh je slow, kadang terus xjalan line.. Tolong perbaiki ... :)
ainenna Send email
 
Jul 16, 2019

tiada liputan (taman mutiara mas)

hari ini line ada problem ke? .. langsung takde line ..signal NO SERVICE ...
Dragon12 Send email
 
Jul 10, 2019

4G 3G it’s just a fake show up ..

Damn useless signal ever.. when you turn your 4G no shit can work .. it will only show 4G but in reality it works as E .. to be honest Umobile is one of the reason for my stress ... ruining my daily life .. when I wanna access internet I gotta do it at midnight after 12am- 5am .. after that the line will be worse as usual .. I’m paying 99rm.. but it’s not worth it.. we gotta pull this company down .. swallowing costumers money but the service they provide sucks .. you can’t use YouTube , insta , WhatsApp .. gosh it will be worse when we play online games .. in the mid of ur game you will get reconnecting and few secs later you will be dead .. so Fckng stress of this line .. I already grouped friends of mine who are not satisfied with umobile service .. we are gonna lodge police report.. We must do something or not they will keep swallowing our money and provide us services like their head
Mohd hafiq Send email
 
Jul 3, 2019

Abah kau isap bong

Line lembab nak mampos kat ulu tiram nii. Apa bnda kau buat ? Smua dang je. Areyy. Puihhh. Duit nakk. Line siput. Puihhh.
LLSY Send email
 
Jul 2, 2019

No connection to GPS (GX50)

I have signed up a package GX50 since February 2019. This package everything is fine, but very disappointed about the line unable connect to GPS. Every time when I access to WAZE, the GPS is fail to connect. It make me frustrated. Please take a action immediately.
Thanks
LLSY Send email
 
Jul 2, 2019

Unable connect to GPS

I have signed up GX50 since February 2019.
This package everything is fine, but connection to GPS is worse. Every time I access the Waze, I can't connect to GPS. So what is the useful for Waze? Please improve your connection line to GPS.
Abilaash Send email
 
Jun 17, 2019

Internet too slow in negeri sembilan

I thought u mobile is the best than the others but it's fake.Plans are really great but the ping is too slow.If u doesn't take any action,the people started to change to other sim.I hope u will take action as soon as possible.
Madmaxxxx Send email
 
Jun 12, 2019

Liputan 4g yang lemah dalam rumah

Bila menggunakan internet dalam rumah liputan 4g tiada. Sebelum ni tiada masalah. Bermula 9/6/19-12/6/19 masalah belum diatasi. Di alamat 1949 taman indah jalan indah 7/6 tampin negeri sembilan. Aduan telah dibuat berulang kali
Hizzuan Send email
 
Jun 12, 2019

Line x dapat...

Line umobile Internet coverage amat lembab di area chikus telok Intan perak.. Kadang2 langsung
X de line dlm rumah..... Jgnkn 3g...E pon susah nk dpt....
Terpaksa pergi ke jln raya besar baru ada line..... Itu pon 3g....4g langsung x dpt....
Mintak tolong sangat..... Upgrade line coverage di kawasan tersebut
Blackdinz Send email
 
May 22, 2019

Line slow di kawasan baru

Saya baru berpindah di kg orang asli pengkalan treh kluang..sy berharap umobile dapat menguat kan liputan rangkaian di kawasan ini..kerana sy berpuas hati dgn perkhidmatan umobile dan saya tidak mahu bertukar kepada perkhidmatan telco yg lain..dan saya berharap agar umobile dapat meluaskan lagi liputan rangkaian ke setiap tempat seperti kawasan pendalaman..tq
Zaiful Send email
 
May 18, 2019

Line teruk sangat

Minta maaf nk bertanya ni.. kenapa Line Umobile makin teruk.. Sya dlu pakai Line Digi Celcom tp xde liputan di sini.. guna Maxis terlalu teruk Line jdi 1 bar coverage E.. so hanya Umobile yg bjaya menembusi area sini..sudah 2taun Sya mngunakan Umobile.. tp malang nya sekarang Line Umobile sama ngn Line Maxis yg Sya pnah gunakan dlu.. minta perhatian tolong la kembali kn semula Line Umobile yg pernah Sya guna kan selama 2taun ni.. hope sgt2 Sb xde telco lain yg mampu support Sya di sini.. selamat berpuasa.. assalammualaikum
Monkeymagic Send email
 
Mar 30, 2019

Line u mobile slow mcm taiikkkk

Plez la umobile upgrade sikit.. line slow gila nk mamposss tau x.. nk update psal keje pun susah.. jgn tau nk untung jerr tapi sistem kualiti JAHANAMMMM...dlu kemain laju lgi tpi skrg makin lama makin JAHANAMMM.. nk bankrup dh ke..tau la bnyk saingan..up la lgi korang punya sistem kasi ok bkn makin jdi SAMPAAHHH makin buat org menyampah..tngh2 bandar naik 1 atau 2 bar je kdg2 xde line lgsg..ingt ni zaman batu ke ape..naik 3G 4G tpi line mcm TAIIIKKK..

Please TAKE NOTED WAHAI U MOBILE
Syaza Syamimi Send email
 
Mar 27, 2019

line slow at my area

Dear U-MOBILE,

Lately, the internet coverage was very slow at Nilai, Negeri Sembilan. At some time, there had no service that difficult to us to even call. This issues i have been mentioned before at the center U-mobile but they say the same thing that your Simcard is broken. This answer is not relevant at all because all my friends that a user of U-Mobile having the same thing like me. So, I hope that U-Mobile can solve this problem properly and I hope that this problem will get to fix as soon as possible. Thank you.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Wish, Phone - Still not received my parcel
    Traking Numbar : UD931642287CN Address Meet...
    POSLAJU KLIA HUB - Dah dua hari delay tak update
    Dah dua hari barang stuck dekat klia hub takde update....
    Poslaju Malaysia Klia hub - Dua hari barang stuck takde update
    Barang dah dua hari stuck dekat poslaju hub klia. Biasanya...
    Gerard Gianoli MD Ear and Balance Institute - Lying and scamming people!
    Dr Gerard Gianoli is very good at what he does, lying and...
    Poslaju Parcel Hub - TAK JAWAB PHONE
    DAH BANYAK KALI CALL POSLAJU RAWANG TAPI TAKDA SORANG PON...
    Bensimon Bespoke Jeweler - Owes me money
    I am a diamond wholesaler in the USA. Bensimon admitted...
    Getaroom.com - getaroom.com
    “Scam Scam Do not book with these criminals” I too...
    GETAROOM - Getaroom is a scam
    “Scam Scam Do not book with these criminals” I...
    pinewood international school panchgani - Horrendous School
    Attention all parents - You should boycott Pinewoods Intl...
    Fox Sports 1 - Programming
    Watching Daytona 500 Monday replay of race on FS1....

    Recently Updated Complaints

    Wish, Phone - Still not received my parcel
    Traking Numbar : UD931642287CN Address Meet...
    POSLAJU KLIA HUB - Dah dua hari delay tak update
    Dah dua hari barang stuck dekat klia hub takde update....
    Poslaju Malaysia Klia hub - Dua hari barang stuck takde update
    Barang dah dua hari stuck dekat poslaju hub klia. Biasanya...
    Gerard Gianoli MD Ear and Balance Institute - Lying and scamming people!
    Dr Gerard Gianoli is very good at what he does, lying and...
    Poslaju Parcel Hub - TAK JAWAB PHONE
    DAH BANYAK KALI CALL POSLAJU RAWANG TAPI TAKDA SORANG PON...
    Bensimon Bespoke Jeweler - Owes me money
    I am a diamond wholesaler in the USA. Bensimon admitted...
    Getaroom.com - getaroom.com
    “Scam Scam Do not book with these criminals” I too...
    GETAROOM - Getaroom is a scam
    “Scam Scam Do not book with these criminals” I...
    pinewood international school panchgani - Horrendous School
    Attention all parents - You should boycott Pinewoods Intl...
    Fox Sports 1 - Programming
    Watching Daytona 500 Monday replay of race on FS1....
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username