Log inRegister
Submit Complaint

U-MOBILE

Malaysia

Consumer complaints and reviews about U-MOBILE

Eykin Razman Send email
 
Jan 13, 2019

Coverage & Internet Connection

Lenggeng, Negeri Sembilan area got problem with internet connection about 3-4days. Please solve this problem immediately. Thanks for your cooperation.
Eykin Razman Send email
 
Jan 13, 2019

Coverage and internet connection

Lenggeng, Negeri Sembilan area got problem with internet connection about 3-4 days. Why this happen? Please solve this problem immediately. Tq
mazlina Send email
 
Dec 23, 2018

Line very slow

Tolong tingkatkan coverage 4g di permatang tok brain penaga pulau pinang..line selalu hilang..
OiiHoii88 Send email
 
Dec 4, 2018

Internet umobile mcm cibai

Tolong update sikit jgn sibuk promo sana sini plan baru tapi line mcm siput babi bawah 1mbps
OiiHoii88 Send email
 
Dec 4, 2018

U mobile

Tolong La umobile jgn buat promo sana sini kalau internet bawah 1mbps,ping tinggi kejadah apa promo unlimited sana sini,xpayah tambah plan,update line dulu bru sibuk tambah plain lain Hanat betul,mak ayah tak ajar ke jgn menipu
Isaacsamish Send email
 
Nov 13, 2018

Slow internet line

I'm using samsung note 8 with P99 package. As promise they promo their unlimited internet data with full speed. But actually I only get internet line which I presume that the snail much faster then your line.

Just use for a month and feel cheated with this company in term of the internet line and the bill amount. During register they request for advance RM 99 and they told me that I don't need to pay for the next month bill. But just received the bill and the charges of RM 153. Deduct RM 99 I had to pay 50++ together with the tax.

I had confirmed with the pic before I sign of with them that I will not need to pay anything for the next month but all bullshit.

I hope the government can take action on this and maybe should close this u-mobile company for the bad service and cheat consumes

Slow internet line

Putra Send email
 
Nov 13, 2018

Line sampah

Apa kata tutup je cawagan. Aku dh complain dri ary tuh. Tapi sama je. Tak ambk tndakan ke ? Mcm tak ambk tahu je. Rugi duit aku je pkai umobile ni . Sampah😢
Putra Send email
 
Nov 13, 2018

Line sampah

Line sampah . Lembab nak mampos . Tutup lah umobile . Sakit kn hati je .
dxhlix Send email
 
Nov 7, 2018

Line

I just changed from maxis to umobile cuz the plan internet was really good but im dissapointed when the internet so slow and worst at night.
eina Send email
 
Oct 31, 2018

share kredit

saya share kredit sudah 5 hari belum masuk kenapa?kredit dah tolak caj pun dah tolak.
eina Send email
 
Oct 31, 2018

share kredit

saya share kredit dah 5 hari belum masuk,hairan dengan umobile kredit dah tolak caj pun dah tolak,kenapa eh?
கனியன் Send email
 
Oct 30, 2018

Worst speed

Umobile data speed getting worst. When comes nigth totally cannot browse internet at all. We are paying every month for such speed yet Internet speed not under good speed. Hopefully upgrade to establish stage thus we can use without beinng any interruption line.
Born715 Send email
 
Oct 28, 2018

Line slow mcm babi

Woi umobile ko tolong ah upgrade line ko ni.... Dh slow mcm babi.. Ko tau tk... Aq nk MAIN ML pon tk senang ko tau tk babi... Tk pasal x2 credit score aq turun... . Klau tk de perubahan jugak baik ko close line dkat area Malaysia ni.... Membazir duit aq je ko tau tk....dulu laju jew u mobile ni tpi tak tau la ape masalah u mobile ni.... Slow mcm siput ko tau tk... Klau tk de perubahan jugak hujung bulan ni memang line u mobile ni babi, lancau, bodo, pukimak anjing setan... Elok mampus
Born715 Send email
 
Oct 28, 2018

Line slow mcm babi

Woi babi punye u mobile line dh slow tahap babi.... Aq nk main ML pon susah... Credit score abis turun.... Elok mampus je ko ni u mobile.. Klau tk de perubahan jugak tk yah bukak la line ko ni.... Bodo babi pukimak lancau setan punye u mobile.... Elok ampoz je... Dulu line laju je... Skarang ni mcm siput ko tau tk u mobile...
entah96 Send email
 
Oct 25, 2018

line taik

umobile sampah.. line lembap macam taik
Abahkau Send email
 
Oct 25, 2018

Umobile dah tak bagus

Umobile dah tak bagus . Lembab macam apa. Dah menyampah dah guna macam ni . Kekadang hilang . Apa cita. Baik tutup je cawagan. Huhhhhh
Abahkau Send email
 
Oct 25, 2018

Umobile dah tak bagus

Umobile dah tak bagus. Lembab nak mampos . Kadang ii hilang . Tutup je . Senang . Tak ada susah kan orang je. Untung nak lebih . Huhhhh .
wan8980 Send email
 
Oct 21, 2018

line internet terlalu lembap..kecewa dengan umobile

minta tolong team umobile datang kawasan perumahan bukit perdana 2 kuantan pahang..buat kaji selidik tgk line internet kawasan ni macam mana..buat plan mcm2,tp line internet mcm zaman GPRS..jangan kecewakan kami pengguna umobile..tq.
zikry Send email
 
Oct 21, 2018

Line terukk

Pakai GX30 , unlimited data katanya tp tulah lembab . hari2 upgrade .. unlimited tp slow . apa benda lah . tayang sijil mcm2 . 2nd in telco lah apa lah . tp service internat hampeh . Tukar Ke line lain lebih baik .
neals Send email
 
Oct 17, 2018

Aplikasi ig,fb,tweeter unlimited power plan sangat slow.

Hello,sy telah beralih kpd unlimited powerplan sejak sebulan lalu..pertanyaan,bukan kah 3 aplikasi yg ada di dalam plan unlimited ini boleh digunakan tanpa had dengan speed ketika spt kita punya langganan internet?persoalannya,knp sy tak dapat menggunakan ketiga2 app ni walaupun sudah mencoba berbagai cara..
Dan apabila sy melanggan ke internet plan GX,semua aplikasi dan browsing internet berjalan normal kecuali 3 app yg ditawarkan dalam pakej umobile internet powerplan ini..tolong berikan solusi terhadap permasalahan ini
Hamidah Jaafar Send email
 
Oct 10, 2018

umobile no line

1.why u mobile line very slow at smk padang tembak? the problem is at Kuala Lumpur City.Why?.no LTE at my school area..sometimes cannot get call from caller.
2.I am very dissapointed because umobile join venture with viu regarding to add amount rm 10 montly at my billing postpaid. umobile not asking for any approval from me to add viu download billing. viu not get any approval from me too..that very dissatiesfied.im not using service from viu and i got to pay rm 10 monthly for 5 month.viu said i CANNOT get refund from it
angie88 Send email
 
Oct 9, 2018

HORRIBLE LINE

BEFORE WAS GOOD BUT NOW LATELY WAS AWEFUL, PLEASE FIX IT EXPECIALLY AREA SETIA TROPIKA
CkWong Send email
 
Oct 1, 2018

Speed very slow

Hi Term,

Pls Help , i live in Johor Kempas postcode 81200 area , i facing your line problem very day.

you provide the unlimited but you give me most slower speed to me. My download speed drop to 0.2,0.3 mbps very slow i cant do anything with this poor line , pls solve this problem immediately.

Speed very slow

aisyaaliah Send email
 
Sep 21, 2018

Internet is horrible, uMobile you’re driving me mad

I opted out from Celcom a month ago to start using umobile since I was promised moon and stars and heaven and everything but nope. You are just a scam. Liar. What’s the point of giving us unlimited data if we can’t stream and surf the internet most of the time?! I am giving myself another week to see if this problem is getting any better, and if not I will definitely opt out and coming back to Celcom. I am very very disappointed, I think I should not trust you in the first place.
fazney88 Send email
 
Sep 19, 2018

HARI2 UPGRATING TAPI MAKIN LEMBAB!!!

info upgrating smpi 6am..tpi lepas pkl 6am pon tetap xblah nak check or tgok menu..n hari2 upgrate pon masih sama je..data intrnet mula2 guna umobile dialah yg paling trbaik antra telco yg lain..siap promote kt kwan2,sdara mara,jiran trtgga bgtau uiss ko pki line apa?data ok ke..awak pon ckp la umobile line cun gila lah puji bagai menatang minyak yg penuh..2,3bln kmudian hampeh!!!mana aku nak letak muka aku ni oi umobile oiii....aku rasa tiap2 mlm smpi pagi ckp upgrade korg mengulor ni kan..!!!ko rasa skrg ni buang masa aku x taip smua ni tah ko baca ke x tah...ko bca ke x suka hati ko lah yg pnting aku dah luah isi hati yg trpendam selama ney..!!!#JANGANPISANGBRBUAH2TIME

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Skout - Skout' too many login attempts
    Seems like this is a common issue with the app but I come...
    POSLAJU DATO ONN - barang tak sampai
    tracking number : EH 893754229MY tracker tulis Item...
    POS LAJU - trace and track
    Rakan saya ada pos barang sehingga hari ni, barang tak...
    TN-PAY4TN.COM - Fraudes
    Me quitaron dinero de mi cuenta sin aprobacion
    POSLAJU KLIA HUB - ITEM STUCK
    EP588304351MY DARI 16HB MAC KENAPA MASUK NI DAH 4 KALI...
    Keranique - Don't waste your $
    I read another review and it was like reading my own...
    Viceland commercial - Porn commercial
    What in the world! Watching a TV show and a vulgar, absurd...
    Kylin TV - KyLin TV phone service has not yet refund the return...
    I had filed complaint in this board in last October 9...
    US Pharmacy - US Pharmacy
    A few years ago I added a new number to my plan. Not...

    Recently Updated Complaints

    Skout - Skout' too many login attempts
    Seems like this is a common issue with the app but I come...
    POSLAJU DATO ONN - barang tak sampai
    tracking number : EH 893754229MY tracker tulis Item...
    POS LAJU - trace and track
    Rakan saya ada pos barang sehingga hari ni, barang tak...
    TN-PAY4TN.COM - Fraudes
    Me quitaron dinero de mi cuenta sin aprobacion
    POSLAJU KLIA HUB - ITEM STUCK
    EP588304351MY DARI 16HB MAC KENAPA MASUK NI DAH 4 KALI...
    Keranique - Don't waste your $
    I read another review and it was like reading my own...
    Viceland commercial - Porn commercial
    What in the world! Watching a TV show and a vulgar, absurd...
    Kylin TV - KyLin TV phone service has not yet refund the return...
    I had filed complaint in this board in last October 9...
    US Pharmacy - US Pharmacy
    A few years ago I added a new number to my plan. Not...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username