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Nabisco

United States

Consumer complaints and reviews about Nabisco

Dannyboy51 Send email
 
Sep 10, 2017

Saltine Crackers

I don't know what you've done to your saltine crackers but they're terrible. I threw away the first box even though it was not out of date because I thought they were stale. The 2nd box had the same awful flavor. I won't be buying a third box.
MahonB Send email
 
Sep 8, 2017

Premium Saltines

I loved the older crackers that were somewhat brown on the top and thicker. These new ones are white, thin and fall apart. Barely can spread peanut butter on them without them breaking. Did I just get a bad batch from Costco?? I bought two packs so maybe I will open the second then take it back if its the same as the first.
678 Send email
 
Sep 8, 2017

Premium original crackers

I have eaten these crackers my whole life, always a firm favourite, but the change in not only size but texture and taste is absolutely unforgivable. The new crackers are horrible, I don't understand why there was a need to change them in the first place. My 5 year old even noticed the difference, without me saying a word and won't eat them anymore!
I would have thought that biscuit manufacturers would've learnt from Arnotts disastrous replacement of much loved shapes rather then replicate it! Also putting breakable crackers on shelves without a box is just a recipe for breakage, again, I struggle to understand the logic behind this move.
delborn Send email
 
Sep 7, 2017

Premium Crackers

I've been really disappointed to see Nabisco's recent move away from it's original cardboard packaging and into ever more plastic packaging for its Premium biscuits. In an age where we are realising our plastic waste is choking the planet, big companies should be showing leadership in corporate responsibility, and making all efforts to reduce plastic packaging, not increasing it. The only thing you have reduced, Nabisco, is the size and quality of the biscuits! I am no longer buying Premiums and have made the move to another brand.
We can only hope you will listen to the feedback of your customers, Nabisco, and be a responsible global citizen.
1hergens Send email
 
Sep 4, 2017

NABISCO PREMIUM SALTINE CRACKERS

jUST AWFUL - I USED TO DEPEND ON THESE CRACKERS WITH SOUP OR WHEN MY STOMACH WAS UPSET - BUT THE LAST FIVE BOXES (yES, i GAVE THEM 5 CHANCES) HAVE TASTED BURNED AND ARE BROKEN.

i NOTICE MY COMPLAINT IS THE SAME AS ALL OTHERS - TELL ME, WHERE HAS NABISCO PREMIUM ANSWERED THESE COMPLAINTS.

YOU MIGHT DITCH THE "SEA SALT"!! I'D LIKE TO KNOW WHICH SEA THAT NASTY SALT COMES FROM.

SHAME ON YOU NABISCO AND YOUR SALTINE CRACKER PRODUCERS.FOR RUINING A PRODUCT AS BASIC AS HOME MADE CHICKEN NOODLE SOUP

UGH

P.S. PLEASE TO NOT SEND ME FIVE BOXES OF FREE CRACKERS - I WOULD HAVE TO BURY THEM!
Gravox Send email
 
Aug 31, 2017

Premium Original new receipe

Have been buying Premium Original for as long as I can remember (same product as USA Saltine as far as I can work out) here in Australia and have noticed reduction in size, rare to remove a full biscuit from pack and a major backwards step in flavour. So disappointed. No more for me, thanks.
troppoboy Send email
 
Aug 31, 2017

Premium Crackers

I've been a devoted Premium Cracker eater for years. Addicted to them so much so I crave them with cheese and vegemite every morning tea with a cuppa. After weeks of no stock on my local Coles shelves I was wondering if they were discontinued then these thin, smaller insipid excuses for a cracker turned up in soft packaging. Is this cost cutting to the extreme? Not only are they horrible tasting, but.... frail crackers in soft packaging. They taste terrible and look really suspect. Are they being sourced from some third world country from a back alley sweat factory, because that's what they look and taste like.

You've lost me as a lifetime customer Nabisco
annemarieo Send email
 
Aug 28, 2017

Wheat Thins and Ritz Crackers

Wheat Thins and Ritz Crackers have changed for the worse ~ pale in color and less flavor! Thought we'd gotten a bad batch but subsequent ones have been the same. After buying these brands for years, we now are trying other cracker products. Whatever the cost-saving reasons for these changes, Nabisco apparently doesn't care if its products don't taste good anymore.
Inkheart411 Send email
 
Aug 26, 2017

Original Premium Saltines

I have enjoyed Saltines for all my life, and in recent months since I've been very unhealthy they have been one of my go to snacks when I'm feeling ill; just something I can fill up on without feeling sick to my stomach. Now, however, with whatever you have changed to the recipe, I can barely stomach 1 cracker. They are far too sweet, and by far not salty enough. I can't deal with the sweetness, it makes me very nauseated. The texture and appearance are different too, and wouldn't be that big of a deal if the taste was the same. I really hope whatever you have changed is reversed, because otherwise I can't eat these crackers anymore and so won't be purchasing them.
MJP Send email
 
Aug 21, 2017

Premium Crispbreads

Premium Original Crispbreads are no longer what they say they are, this new product is totally different to the original & made in China! things are bad when we can't even make biscuits in Australia. Bad move Mondelez this product is not worth purchasing.
Deidre Send email
 
Aug 19, 2017

Premuium Original

What on earth has happened to the Premium Original Crackers, they are absolutely disgusting!!!!!

Original my foot, I purchased 2 packets today after searching high and low for them in the supermarkets. Coles aren't stocking them at all and I managed to purchase 2 packets from Woolworths. I am so disappointed and have thrown both packets into the rubbish bin, I can't eat them!

I can only imagine that some Jack Ass in your organisation decided that the "Consumer" is irrelevant/stupid and won't notice the difference. Well guess what, this Consumer is not stupid or irrelevant and I did notice the difference. Based on this organisations ignorance and lack of respect of their once loyal customers, I will never buy another of your products unless the "Original" products are once again available.

Wake up to yourselves and think about your customers, more than your bottom line will be affected unless you do!!!!!!
spavlak Send email
 
Aug 15, 2017

Original Saltines Crackers

I thought it was just me and my taste buds, but after reading the comments here, I realize it is you.


I have been a life long original saltine and soup person. The original saltine crackers you now make are terrible!!.
Was there something in the original recipe that you found out is not " healthy" ? What made you change the recipe?
Loyal Send email
 
Aug 14, 2017

Sweet Onion -Wheat Thins

What has happened to Nabisco's Sweet Onion Wheat Thins? If no longer available, perhaps Nabisco should tell its customers! Why lose loyal customers due to the company's silence! Sad...
SHARRONA Send email
 
Aug 12, 2017

Total change of product!!

Original Premium
Was my favourite over salada.
So angry very dissapointed.
Smaller cracker size thiner when you spread it it breaks in several places. Cannot make for a snack, school lunches, or visitors a throw a way product.
Did you consumer product test it FIRST?
I know your looking at the bottom line not its reputation as a great product.
I notice it too is now made in China. Cheaper to manufacture saving the bottom line.

Would be great to see a sandwich size one that does not break..
yumabloom Send email
 
Aug 10, 2017

Wheat Thins

Bought my favorite crackers Wheat Thins
Disgusting! Absolutely not Wheat Thins!
No one ate them at party, had to throw away.

If u make a new product name it and market it.
You made a bad product
I will not buy Nabisco crackers again
Pastorbod Send email
 
Aug 8, 2017

Change to premium original

Packaging Change, cracker size Change, taste change. Lost me as a consumer of the new premium crackers. Certainly not original.
K. Jenkins Send email
 
Jul 31, 2017

Ritz crackers

I don't know what you have changed in ritz crackers but we don't like them anymore. They don't look or taste the same and are extremely fragile.
If you were trying to improve them it didn't work. We are switching brands.
Andop Send email
 
Jul 28, 2017

Premium

Premium Original!
What a joke.
Nothing like the original.
Different Texture.
Different Size.
Different Taste.
Different Packaging.
What is original?
False advertising in the extreme.
mrbest Send email
 
Jul 28, 2017

Nabisco Saltine Crackers

As someone who grew up eating Nabisco Saltine Crackers, I've continued to enjoy them through my adult life. Until recently. I've begun to notice over the last few months a different, almost artificial flavor that doesn't sit well with me. The box I bought last week is is by far the worst box of crackers I've ever purchased. What's going on with Nabisco Saltine Crackers? They used to be so good! I'm going to have to find another basic cracker until Nabisco gets their saltine cracker back on track. Glad to see I'm not the only who has noticed this. I thought my taste buds were failing me but it's the cracker that's failing.
dalpam Send email
 
Jul 26, 2017

premium original crackers

premium original crackers are now not original and are presented in unprotected cellophane packaging with no cardboard box.
the cracker is nothing whatsoever like the original. a pity.
bob bondy Send email
 
Jul 23, 2017

Nabisco Saltines

I agree with most of these other consumers. I've been eating Nabisco Saltine Crackers all my life and have noticed in the last couple of boxes they are not the same. Tasteless, terrible texture, and obviously not the same recipe as before.

Pretty much the same story with everything that used to be a quality product in the grocery store.... In a effort to keep prices the same, while inflation silently eats away at their profits, most manufacturers must cut quality and/or quantity....

I'm sad to say... I've bought my last box of Nabisco Saltines....they're terrible.
Penny Moebes Send email
 
Jul 22, 2017

Nabisco Premium Saltines

What on earth has happened to saltine crackers?! My husband has been addicted to Nabisco Premium Saltines for many, many years but in recent months they have been extremely disappointing. We buy them from Costco and thought the boxes were being mishandled causing many crackers in every sleeve to be crushed to the extent that we have to open them over the sink to avoid crumbs all over the kitchen floor.
Unfortunately, the crumbling is the least of their problems. What has happened to the taste!? They're flat-tasting as though they have no salt at all and not much of any other taste-producing ingredient. They're leathery and become a gummy paste in my mouth. I've checked the expiration date but they've all been well within that date. We will be looking for a more satisfactory product in the future and will be suggesting to Costco that they might want to do the same thing.
CrapWheatThins Send email
 
Jul 17, 2017

Wheat Thins Original

Just bought a value pack from Costco of Nabisco Wheat Thins Originals and the recipe has changed they are lighter in color with burnt edges and have no Flavor now. Can you please change it back to the original recipe? Not sure why you would change a good thing.
marinemom13 Send email
 
Jul 14, 2017

Wheat Thins/Ritz

I just opened a box of Original Wheat Thins and immediately noticed a difference in the color. After tasting them i am sure something has changed! They taste stale (brand new box) and tasteless, no flavor. The same with a box of Ritz I opened yesterday. They were also much lighter in color and had no taste. I have been eating these two crackers all of my 59 years but no more. Hoping you change back to the old recipe.
barbara 443 Send email
 
Jul 11, 2017

dreadful recipe changes

I no longer purchase Nabisco saltines, "original" recipe. They are tasteless, tough, and totally unpalatable. Now I notice "original" wheat thins. Same thing. Tough, tasteless, and disgusting. When I shop at the grocery store, I look for house brand saltines, as they are closer to the taste I prefer. I don't know about the Wheat Thins for a substitute.. I have complained to the store managers, and they simply buy what their corporate shoppers send them. This now makes three items that are now labeled "original" which to me says "awful--avoid." Miracle Whip, (found a better store brand and I am spreading the word), saltine premium crackers, and now Wheat Thins. Ugh.

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