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Nabisco

United States

Consumer complaints and reviews about Nabisco

Tarheel Send email
 
Nov 7, 2017

Premium Saltines Now Taste Like Cheap Saltines

We have always had a dedicated glass canister for 30+ years which was reserved for the safe storage of our beloved Premium Saltines. We never ate another brand growing up. Long gone are the days of having to preserve their freshness or to carry on the tradition. The texture has changed so drastically, that they quickly turn to mush in a bowl of soup, which would be fine if I had no teeth. Not to mention the taste difference. They now taste like the generic packaged saltines that come with a side salad. Some things are just too delicious as they were, that the recipe should stand unchanged. Wish me luck on my search for a replacement.
Jackfolkerz Send email
 
Nov 6, 2017

Saltines

Saltines suck now
Jackfolkerz Send email
 
Nov 6, 2017

Saltine crackers

Saltines were my favorite snack and I ate them nearly everyday the new knew are so bad I don't think anyone would buy them anymore. Please bring back the crackers we all love
richmellie Send email
 
Nov 5, 2017

Premium Biscuits

Will never buy these biscuits again. New packaging and the most vile tasting excuse for a biscuit inside.As a former, fraithful &, frequent buyer of Premiums I'm disgusted buy the product now offered it is nothing like the old Premium. Literally leaves a very nasty taste in my mouth and all my family. When we took ours back to Woolworths to complain all they could say was : that's how they are now.
catmacdav Send email
 
Nov 2, 2017

Packaging Premium Crispbread

Why in god's name have you changed the packaging on Crispbreads. Due to soft packaging they are always broken. Sorry will not be buying any more.
avocairish Send email
 
Nov 1, 2017

Ritz Crackers

I agree with the many complaints about the lack of quality in the Ritz Crackers. At first I thought I may have gotten a box that was dropped because the crackers crumbled so easily, but after my third box of crumbling crackers, I'm done buying these. Very disappointed with the decision to go cheap instead of continuing to offer a quality product.
[email protected] Send email
 
Nov 1, 2017

Toasted Ritz Chips

I love the low sodium Ritz Chips but can not find them in any store around me. So I bought the original Low fat and they were so salty no one could eat them. Thought it was just a batch gone wrong. But the next two bags are the same. Taste like eating pure salt with very little chip taste. Now I have 3 bags that is not etible. $3.78 for each bag!! What a waste of money. Please make more with low salt.
Leeh Send email
 
Nov 1, 2017

Taste awful

What has happened to saltine crackers? I too thought I had kept them too long but the new box smells awful, tastes bad and has a horrible aftertaste. That's 2 boxes wasted, will look for something else for my soups and chili. Glad to know it's not just me.
spud15 Send email
 
Nov 1, 2017

Premium Saltine Minis Original

If it's not broke don't fix it.
Nabisco had a great product, but someone had the smart idea how to make a little more profit by changing the formula. I worked for a very large corporation that did the same thing and ended up loosing 50% market share. They never recovered because they would not go back to the old formula, just kept changing the formula forward. I hope your corporation doesn't go the same route. I have been eating saltines for over 50 years , and I can,t or will not purchase them anymore.
zeze Send email
 
Oct 31, 2017

wheat thins

Oh my gosh, I have been eating wheat thins for at least 40 years. I bought a second box because I thought it was just a bad batch. Found this forum in a google search for what was wrong with Wheat Thins. Now I see I am not the only one. I won't buy them again, but I sure am glad for the years I always found a box in the pantry. Thanks and goodbye!!!
GardenRN Send email
 
Oct 31, 2017

Wheat Thins

I took new box of Original Wheat Thins to a friend's for a snack night. I was shocked at the change. Lighter in color, harder to chew and strange aftertaste. I new I had an old box at home. I brought new box home and compared them to the old box I already had. Nothing alike! I suspect Nabisco has outsourced to another country that has poor quality control and didn't share the "real" recipe.
I won't buy Wheat Thins again. Based on the reviews of Premium crackers I will not purchase a new box of them either.

Wheat Thins

Warwick Durrant Send email
 
Oct 31, 2017

Poor packaging of Premium On the Go

I find that the packaging Premium On the Go to be unsatisfactory. The wrapping is far to tight and when I open it which is very difficult the biscuits always break. I have to use scissors to open the package. What a stupid change to a great product probably they figure they will save .001 of a cent each biscuit shame that the sales will drop.
Kbrownie Send email
 
Oct 31, 2017

Tastes bad

Please bring the old Saltines back. These new ones have absolutely no taste, they're not crispy, and they're never golden brown. I used to love saltines, with a little bit of butter or peanut butter and jelly or cheddar cheese in a pickle. Now every time I buy a box I end up throwing them out
[email protected] Send email
 
Oct 26, 2017

Saltine cracker

Will no longer purchase these crackers. Your new recipe tastes terrible. I thought it was just one box, but it's all of them.
trwmusic Send email
 
Oct 23, 2017

Saltine Crackers

I don't know what changes you made to your saltine crackers but they taste awful! I'm pregnant and very nauseated, the original saltines were what was getting me through. But I opened a new box, noticed the smaller packaging and that they looked a little different. Now these crackers make me more nauseated! Why did you change it?!
gilbertcontracting Send email
 
Oct 22, 2017

Premium

Why on earth did you people change this fabulous biscuit ? It was a regular in my shopping trolley, not any more !
gilbertcontracting Send email
 
Oct 22, 2017

Premium

Why on earth have you people changed this fabulous biscuit ? It was a regular in my shopping trolley but not anymore!
mca Send email
 
Oct 22, 2017

Ritz and Premium Crackers

Please bring back the old "original" Premium saltines and Ritz crackers...you have ruined them...they are too light, no flavor (except stale tasteing), and crumbly. I am not exaggerating. And I do not want coupons for free boxes...
crookie Send email
 
Oct 18, 2017

Premium Crackers

So who was the bright spark that decided to change the recipe & packaging for the Premium Crackers?? Is the change because the are now made in China? Why do companies constantly find the need to change items that are good & sell well .
Did you actually do a test with a focus group or did you think nobody would notice that you'd decided to change the recipe to something so devoid of flavour. Put the the salt back on & use the propper recipe & package them in the recyclable box as usual. I have found a similar brand at ALDI's if anyone is interested. Not quite the same but certainly better than the rubbish you now produce.
bobmarbm Send email
 
Oct 16, 2017

Ritz crackers

What in the world have you done to the Ritz crackers?? A favorite my entire life.....they are now pasty, crumbly and have a horrible taste!
This was always my first brand of choice for so many years,now , I will NEVER purchase another Nabisco product.
What a shame...the previous product was above par in buttery taste and crisp texture.....and you changed to to taste like the cardboard box it comes it. TERRIBLE!!!
KC123 Send email
 
Oct 10, 2017

wheat thins

What happened to the wheat thins?? They are gross now. Super stale tasting, hard as a rock, and bad after taste. I bought 3 boxes just thinking I got a bad batch but wished I researched sooner! Apparently they're all gross now. We go through a lot of these in this house and now we'll be finding something else comparable. If it ain't broke why fix it? Such a shame.
Roxane Send email
 
Oct 9, 2017

wheat thins reduced fat

Wheat thins have been a life-staple snack for me for 20+ years. I always have a box of reduced fat wheat thins in my cabinet.
The last 2-3 boxes that I've purchased were horrible. They were a dead grey color-similar to what I would imagine a dead body would look like, and they taste stale. I thought maybe I just got a bad box that had been sealed improperly the first time, but now-at least 2 more boxes with same stale texture/no taste/dead grey color. I can't say for sure if the issue is only with the value size or regular size....definitely with value size most recently.

I am about to give up on my life-long friend. Please undo whatever you have done to them. There is no way this could be an "improvement!" Gross on every level! Pretzel-crisps are beginning to take their place, and I am throwing out an almost-full box of wheat thins!

Please note: I have NEVER written a complaint letter like this in my life. This is serious life/death issue for Wheat Thins. I hope my comments will save them!
notStupid Send email
 
Oct 9, 2017

Dear Marketing, why put anything in the bix?

What a scam. Your days are numbered. Complete rip-off
notStupid Send email
 
Oct 9, 2017

Triscuit amount in box

OK, you win. A regular size BOX of crackers, at 8.5 oz. Why not 0.5 oz? COMPLETE RIP OFF. Im not buying NABISCO period. Count your pennies you lost another really good customer. FuToo.
wngsthtwrk Send email
 
Sep 29, 2017

Wheat Thins

I tried a new box that a friend opened last night. I couldn't believe how bad the Wheat Thins tasted. I thought it was just one bad batch and decided to open myself a fresh box tonight. They are lighter, taste horribly stale, have no salt, and a crazy taste that lingers after you swallow. Even when you are eating cream cheese with the Wheat Thin. That awful taste overwhelms the flavor of the cream cheese. I never knew this complaint forum existed, but a quick Google of 'have wheat thins...' and Google fills In 'changed'. Obviously, it's a huge problem. For every person posting here, there are dozens and dozens of people that will never buy your product again.

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