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Nabisco

United States

Consumer complaints and reviews about Nabisco

gma2six Send email
 
Jan 28, 2018

Wheat Thing

WHAT have you done to Wheat Thins!??! The box still SAYS 'original', but they are now DISGUSTING! Tried several boxes from different stores... and they are all the same nastiness :( LOVED wheat thins... FOREVER.... but NO MORE!
PLEASE bring back the REAL 'original' Wheat Thins!
KimH2002 Send email
 
Jan 25, 2018

Original Wheat Thins

Not sure what you did to the Original Wheat Thins, but they taste horrible. We've been avid consumers of them over the years and will no longer be purchasing them if this "new and improved" recipe continues. Please go back to the "original" method as they tasted so much better.
valeriemk Send email
 
Jan 23, 2018

Wheat Thins

What happened to the Original Wheat Thins? The crackers in this new box are pale and more powdery, with little holes in the top and more air, like saltines. They don't taste nearly as delicious as the Wheat Thins I've been enjoying for years. If I wanted something resembling a whole grain saltine, I would have bought that. Very disappointed.
Bensonbleu Send email
 
Jan 22, 2018

Stale Ritz Crackers

What have you done to Ritz Crackers and why are they always taste like they are stale? Just bought a new box today 1/20/18 and they taste like crap. It doesn’t matter what Store or what package type they are soft, lack crispness and taste stale. I’ve eaten Ritz since I was a kid but they are not the same anymore. Can you recommend another brand for me to switch too that would give a better experience?

Pissed off in Easton Md.

Benson
Bensonbleu Send email
 
Jan 22, 2018

Stale Ritz Crackers

What the heck have you all done to Ritz Crackers? It doesn’t matter where I purchase, they are always stale. I’m 65 years old and they are not the same anymore. I’ve eaten them all my life mostly with peanut butter or cheese. The quality is no longer there. The crackers are soft, lack fresh taste and seem stale. I always look at date on box to make sure I’m getting fresh but the date doesn’t mean much anymore. I just purchase a new box today 1/20/18 and they taste like crap. What brand would you suggest I switch to if I want quality like you use to make? By the way, are these Crackers now being made in Mexico?

Ticked off in Maryland!

Bill
oldguard Send email
 
Jan 19, 2018

Nabisco Saltine crackers

It had been maybe decades since I bought the subject crackers. I cannot believe how bad they currently are -- no salt, too thin, and too crispy. You can't spread peanut butter on them without tearing apart. This was a very good cracker -- even though I didn't buy it often. Someone must take the responsibility of ruining a legendary cracker.

I will not buy it again.

Jean Steele
bettyedavis Send email
 
Jan 18, 2018

Half package of premium saltine crackers

Why I can’t find the single small package of the premium saltine crackers?
Tcw11 Send email
 
Jan 10, 2018

Saltines

I cannot believe how different the "premium" saltines taste. There is pretty much no salt on the cracker and no flavor either. How can you have saltines that aren't salty? Very disappointed. I've always bought Premium saltines but I think I'm going to have to switch to a different brand. :(
I wonder why the company hasn't relabeled their boxes- it's clearly a completely different cracker recipe. Yuck.
candrweathers Send email
 
Jan 7, 2018

Wheat Thins

We purchased two boxes of Wheat Thins for Christmas and New Years parties. However, after opening the first box and tasting them, we were so disappointed that we will be taking the second box back to the store. Even though the box states that they are "original" Wheat Thins, they are nothing like the Wheat Thins we know and love. Wheat Thins have been our favorite cracker for many years and used to find it hard not to eat the whole box of crackers in one sitting. However, this last batch is so bad we haven't finished the first box. PLEASE! bring back the Wheat Thins we knew and loved so well!
soBadIsigneduptoComplain Send email
 
Jan 5, 2018

Under-cooked

We bought 4 boxes, at two separate locations and times for a holiday party. Each box was under-cooked. The crackers tasted awful and we were extremely disappointed. We decided to give Nabisco the benefit of the doubt and purchased a new box today, however it was the same under-cooked terrible tasting cracker as the earlier boxes. That will probably be the last box of wheat thins we ever buy. If this is a trend indicative of quality control at Nabisco then we will be avoiding all their products.
Otkd723 Send email
 
Jan 4, 2018

Wheat Thins

What have you done to Wheat Thins? I bought some to serve with pepper jelly and cream cheese at Christmas and I thought I must have accidentally bought the low fat. I checked the box and they said the were the original ones. I even purchased another box thinking maybe it was a bad box. Yuck! Same thing. Why are you trying to pass of these little squares of cardboard as Wheat Thins?
UnhappyX3 Send email
 
Dec 30, 2017

Wheat Thins

These new Wheat Thins are horrible! I am bringing them back to the store for a refund. I thought it was just a bad batch until I saw everyone's complaints on here. I can't even stomach them. Sad to see them go. They were one of my favorite snacks. Of course it shouldn't surprise me. I have a son who literally lives off of Ritz crackers. He refuses to eat them now because the quality control is so bad. They are either burnt to a crisp, undercooked, or have no salt. Done with Nabisco entirely, I think.
meekmok Send email
 
Dec 30, 2017

Nabisco Saltines New Formula

Why on Earth would you change the formula and make these sweet and buttery?! They're awful now! I have been eating these for over 40 years, but I hate this new formula, and won't be buying them again unless you change it back to the old flavor. Everyone I've talked to about it feels the same way. You are losing a lot of loyal customers. This was a very bad idea. PLEASE change it back!!!
SBrown Send email
 
Dec 28, 2017

Nabisco

Appears Nabisco has contracted out to the lowest bidder. Used to be a quality brand. Don't waste any more of your money - don't buy anything with the Nabisco brand owned by Mondelez Global LLC.
SBrown Send email
 
Dec 28, 2017

Premium saltines not premium any more.

Last year I bought my usual go-to box of Premium saltines, noticed the pale barely toasted color, then the crumbly pieces, then the taste. I thought maybe just a bad batch, then a month later bought another box- SAME! I figured Nabisco contracted out to some cheap bakery. Seems that's the norm these days. Anyway, they have lost a lifetime customer. Great Value from Walmart are better at a third of the price.
Mfj Send email
 
Dec 26, 2017

Wheat Thins

Yuck. Wheat Thins taste terrible now. I bought my last box this week though I won’t throw them out like another reviewer did. What happened? They are a weird beige color and look/taste like paste instead of toasty brown around the edges like they used to. Wheat Thins used to be soo good.
TIDALFLATS Send email
 
Dec 24, 2017

Wheat Thins

What have you done? For a lifetime, it seems, I’ve lusted after Wheat Thins. Just like so much in today’s corporate culture, they suck! And, with deep regrets of giving up another taste of the paste, we will throw the new Wheat Thins into the trash heap of memories and bake our own. This new cracker is crap. Do you really think we wouldn’t notice? What fools you are.
Opitts Send email
 
Dec 19, 2017

Terrible taste on saltine crackers

The sea salt has to go. And not to update the box to say you have changed to sea salt. I bought 2 boxes thinking 1 was stale. My husband thought I was wrong and tasted and threw up the crackers. Please cease the sea salt immediately. What were you thinking. Did you do any street testing , apparently not.
Ruined 2 pounds of hamburger using crackers in lieu of bread making lasagna. I would appreciate my 10.00 for hamburger ruined and the rest of the items bought and ruined using the new crackers
Everyone uses crackers when they are sick. How many people are you going to upset when sick experiencing the new cracker
Would have been nice to update the box
Unhappy in Virginia. Next stop Facebook
Fix it
Mgb301 Send email
 
Dec 18, 2017

Horrible Taste

What have you done to the Original Premium Crackers. This is my second box and I thought the first box was stale. Your new crackers taste like nothing, flat and no flavor. The picture on the outside of the box is deceiving. Just by luck,I found this site when I went online to see if something was different. I guess I will now stop buying your "Original" Premium Crackers.
conniesundstrom Send email
 
Dec 13, 2017

New Wheat Thins

I have always bought wheat thins, but my recent purchase of 2 family sized boxes were unacceptable. I thought they were stale, passed the pull date, bad batch etc . . . nope....they were supposed to be good, but my husband noticed the box stated they are "NEW" or improved or something.
I'm so sorry that they have changed... they are no longer flavorful & the color looks like someone at them, got sick & threw them up.
What a shame, I won't buy them anymore, will be looking for a different cracker now.
dkne Send email
 
Dec 5, 2017

Wheat thins

The new reduced fat wheat thins are terrible. I've been addicted to wheat thins reduced fat crackers since 1995 when my girlfriend introduced them to me. It's sad that you have to change perfection. I hate the BHT additive, too!
CrackersNoGood Send email
 
Dec 4, 2017

Nabisco Original Wheat Thins

I bought a family size box of wheat thins and immediately noticed that they were pale in color (like under baked dough). They lacked the golden brown, crispy, flavorful cracker I was used too. These were sort of stale in texture and lacked much flavor. I figured I may have purchased a bad batch of crackers. I bought another box when I went to the store and to my disappointment they were also pale and flavorless. I have always loved this cracker and it was hard to eat just one serving...unfortunately, if this is the "new" cracker then I will not be purchasing again.

Coke once created "new coke" and boy did they learn a lesson about changing what the consumer base already liked. Nabisco might want to take notes!!
KMC Send email
 
Nov 28, 2017

Premium Originals

Do you seriously think your customers won't notice the sneaky changes you make? It's obvious no one likes the plastic packaging which ensures you get more broken biscuits, not to mention the recycling side of plastic, and the size is absolutely laughable. Your marketing team must have a tough job trying to make them look better than the "original" originals. You should take the word "original" from your packaging as they are clearly not the "original".
Listen to the feedback and admit you made a mistake on this one.
Chucksgirl Send email
 
Nov 25, 2017

Almost burned crackers

My last purchase of your original Premium Saltine Crackers in fresh stacks was very disappointing. In all the many years I have bought these, they have always been very white and good. These were very brown, obviously overbaked and that flavor came through in the crackers.
Would like the cost of my purchase refunded. It was a 13.6 oz package.
Katiekat Send email
 
Nov 17, 2017

Saltine original crackers

Just awful. No taste, barely any salt, a. Oh glob in my soup.

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