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Nabisco

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Consumer complaints and reviews about Nabisco

Stumeat Send email
 
Mar 17, 2018

Premium saltine crackers

I swear. I thought it was just me. Thought I got a bad box a month ago so I bought one more. Better fire your idea man who came up with this turd. If it was to save money, I can guarantee it will only be the consumer saving it by not buying your product anymore. Your ritz crackers also slid off the main road into the shit ditch. Wanna save money? Print your boxes in black and white and then stick em in the generic aisle next to the 3 for a dollar movies. I'll end this with sound advice from Hillary on election night. Sombody better fix this shit!
adfsghddsafg Send email
 
Mar 16, 2018

New Recipe

Absolutely horrible change to the recipe! I bought 3 different boxes of your premium saltine crackers because I was convinced they were just bad batches! But all 3 boxes tasted like they were saltless, completely stale and burnt. They immediately went in the trash. I literally couldn't even stomach them. Which is funny considering that is why I usually buy the crackers in the first place! Will not ever be wasting my money again if the recipe isn't changed back!
marineimaging Send email
 
Mar 16, 2018

Quality and Taste degraded

Recently your premium saltines have become third world. Seriously, we have eaten the Nabisco Premium Saltines for 100 years between us. As a go to for tummy ache and as a midnight snack with milk. Since the new products of salt-less and sea salt, and a change in packaging and the reduction of numbers in the sleeves your quality has taken a dump. Please fix it or we will go find something else. These crumble like they are stale, the cooking is inconsistent, the salt is either slight or none. It is as if you are having them made in a foreign country with no quality control.
marineimaging Send email
 
Mar 16, 2018

Saltines turned horrible

My wife and I have been purchasers of Nabisco Premium Saltines for almost 100 years collectively. It seems that in the past few months somebody has ruined them. For my wife these have always been her "go to" for an upset tummy. For me, these with milk have been my midnight snack since I was a kid. Well, unless something happens to return them to their former self, we say goodbye Nabisco. She says that since they began using sea salt and making salt-less crackers, the Premium Saltines began to suffer slightly. What ever happened in the transition of a new product destroyed the wonderful, crispy, perfectly cooked taste of heaven we knew. Bean counters? The cook died? What ever it was, fix it. NOW!
BHill Send email
 
Mar 16, 2018

Ritz Crackers

Dear Consumer Complaints Manager , I have just bought a box of Ritz original crackers and was so looking forward to tasting them again but oh my goodness ! What has happened to them ?

1. The taste is awful ! Very bland and cardboard like .
2. They are too hard , no longer light and crisp and no puffiness to them .
3. Not enough salt .

I will no longer be buying these crackers if I want s bit of cardboard to put my cheese on I will stick to oat cakes .
janet2planet Send email
 
Mar 13, 2018

saltines bad

There is a severe problem with the quality of your saltines. What is happening. The mini ones I bought we stuck together and tasted horrible. they were mis-cut and horrible that I had to throw them out. I went back to store and bought regular size saltines hoping for better, but those were horrible and stale. What is happening?
Lisat Send email
 
Mar 12, 2018

Horrible tasting Saltines

I have been buying Saltines my whole life. They "were" my favorite cracker. I loved them as a snack day or night. Always made my stomach feel better. And I loved the salt. So a few months ago, I noticed they had almost boo salt. Thought it was a bad batch. Tried a couple more times and finally got the salt back but the cracker wad different. I could tell immediately that the taste, consistency, look, and texture were all different. I do not like them at all. Can't even get used to it. Why would your company change something that was already perfect? I am very disappointed and hope you will change the recipe back to exactly how it was. Please!
[email protected] Send email
 
Mar 8, 2018

Crunbles

Premium Saltine Crackers
Dear Sirs,

I am a most frequent buyer of your products. One item in particular,
“Premium Saltine Crackers”.
After years of eating Saltines with my King Oscar Sardines, I have now encountered an issue with the Saltine crackers consistency as noted in the following.
Item #1: These crackers have a strange consistence on the top of the cracker. Not sure of the problem but please note crackers and the box id’s.
Item #2: Crumbles, yes Crumbles! I try to snap these crackers in half, in most attempts they just crumble in to small uneatable pieces or too small to place a sardine on! This is causing me to eat more crumbs, eat more crackers which defeats the purpose of eating the sardines…..Trying to get a Saltine piece big enough to Support a Sardine. So, this brings me to next marked sleeve of Saltines….
Item # 3: Same Item as stated on attached package label, Premium Saltine Crackers but a totally different tasting Saltine and packaged differently. These Saltines snap in half and maintain their consistency! Why? What is the issue in making the same Saltine? Why not the same cracker in every pack?
I have purchased Premium Saltines in every supermarket in Mt Pleasant, SC that carries your product and all in the 40 counts, 4-sleeve box have the same crumbling affect. Yes, they crumble into small pieces, whereas the Walmart’s Fresh Packs snap in half and are totally different. Why?
Which brings me to another issue, Cracker counts!
As I go about packaging these items, I note on the Saltine Fresh Pack box states, “About 16 crackers in Each stack”. Noooooo! Not by my count. I count 14 and the balance of my 4 packages have a constant count of 15. Your right, 16 crackers is a number “never to be reached.” And on those other crumble sleeves of 40 count, their count is 38!
I figure, if you short 2 crackers per sleeve in 1MM boxes of the Fresh Pack you could them produce and sell an additional 125,000 no cost boxes and at $2.50 box create $312,5000 clear profit.
How many boxes do you sell of Premium Saltine Crackers? How many do you give away?
I would appreciate a response this letter and to the reason why the name is the same but the consistency of the Saltine is different. They are not the same cracker!

[email protected]
Mt. Pleasant, SC 29466
PS: where can I send my samples for your review? It's obvious no one there is aware of this problem so they will have to see for them selves!
Frustrated In Virginia Send email
 
Mar 7, 2018

No Salt and crackers stale

I have complained several times over the last several years, but to no avail. I have had box after box of premium saltines that had absolutely no salt on any cracker. I have had several sleeves that were not sealed, the box was sealed, but not some of the sleeves. This is also a very common occurrence. I finally told my wife to no longer buy any Nabisco products.
Ezydusit Send email
 
Mar 5, 2018

Hard as rocks

The quality has been terrible. They have been hard as rocks not flaky and airey. Very terrible. Such a dissapointing product.
Hunglo Send email
 
Feb 27, 2018

Saltine crackers have no salt and tastes stale

The quality of Premium Saltine crackers does not exist anymore. I don't know what Nabisco has done with the recipe, but I just can't eat them anymore. They are the worst tasting crackers I have ever eaten. I even tried the Ritz crackers, the recipe for that definitely has also been changed.
Gloria Weddermann Send email
 
Feb 26, 2018

Premium Saltine Crackers

Your Premium unsalted tops Crackers just fall apart when you take them out of the sleeve. You cannot spread anything on them without them falling on the table . The only thing they are good for is Soup or when you need crushed crackers.
Gloria Weddermann
polo Send email
 
Feb 22, 2018

Saltine Crackers

I immediately knew when you changed the recipe of the saltine crackers. I use to eat an entire bag by myself to calm my upset stomach, but now i can't even eat a couple of crackers because they taste horrible. They taste like a stale wheat cracker. Well, I guess I will have to start looking at other brands because your new and improved saltine crackers are awful. If something is not broke, why are you trying to fix it? SAD.
[email protected] Send email
 
Feb 18, 2018

Nabisco Original Saltines

So disappointed with recipe change. Threw out entire box more than once. Hoped first time was a fluke. Everything is different and for the worse...thin tasteless crackers, different packaging. Why would you change such a great product? Was my goto when feeling sick. Already changed to different brand, not great but far better than this recipe change. Please consider changing back.
Ms Betty1 Send email
 
Feb 17, 2018

Premium Saltines

I agree with all the complaints about the change in your recipe. My mother for 20 years when I lived at hone woukd each boy buy the original Premiun Crackers and I have been buying them for 50 years. You have ruined the tast. You need to go back to the original recipe immedietly.
Shame on you Send email
 
Feb 15, 2018

Original Nabisco Saltines (False)

I purchased two boxes of original premium saltines from Nabisco and there is nothing original about them. You changed the recipe I think the taste is horrible it’s unappealing and seems to be void of any salt. I personally find them disgusting and I will never buy them again. I’ll find something else . I don’t know why you change the formula I’m guessing it came down to dollars trying to save a buck, well you won’t be getting any of mine.
Corporate greed
Shame shame shame shame shame
Crystal PGH Send email
 
Feb 14, 2018

Nabisco Saltines

Crackers lately have tasted terrible, saltless and stale.
Crystal PGH Send email
 
Feb 14, 2018

Nabisco Saltines

I noticed the lack of salt with the last box I purchased. And the taste was very different. I always buy the stacker since I don't like eating them after they've been open more than a day. But lately they are out of stock.

Bring them back and use the old recipe. If I don't want the salt - which I do - I'll buy the unsalted version.
juliasmith Send email
 
Feb 13, 2018

premium Saltine Crackers

My family used to eat your saltine crackers like chips. They would eat a entire sleeve in a few minutes. The new recipe is TERRIBLE. We like the Stackers, but can no longer find them. Please bring back the old recipe!!!!!! We will not buy any more crackers until recipe changes. We just threw the entire box in the trash. I tried to place in the oven to crisp but it did not work. They aren't flakey like they used to be.
bowtifan Send email
 
Feb 12, 2018

Premium Saltine crackers tops with sea salt

The last 2 boxes of Premium Saltines tasted very bland and like there was hardly any salt in them. These used to be my favorite cracker! Obviously, the recipe has been changed. Why improve on a good thing? If the taste is not improved soon, I will be switching to another brand!
Taetae Send email
 
Feb 12, 2018

Burnt

I have spent 20 dollars in crackers and they r all burnt I eat the unsalted brand n I always buy the family lack 8 sleeves n they r all burnt .....please do something about this
Tyback Send email
 
Feb 12, 2018

Saltines changed

I thought the saltines I bought were stale. My daughter chipped her tooth eating it. I waited a month, bought some more from a different grocer and again... they’re hard as a rock and taste like cardboard. Whatever you did, is not working. They used to be light and softly crispy. Even the sea salt ones. I bout packages of a variety to test them and waisted a ton of money realizing they were all hard and tasted bad. I switched to zesta, they’re like what I had when saltines were good. Or the Walmart brand works too, just never buying saltines again.
12345678 Send email
 
Feb 8, 2018

Premium saltines are garbage

The new saltines suck..i use to eat boxes and boxes of them..now they are garbage and I stopped buying them..id say change them back but I won't know if you do until I buy another box which I won't do because the new ones suck so bad..kind of a catch 22..seriously get it together it's a cracker that's been around for however long what on earth would prompt a change..get it together and fix it also spend some money one rebranding so I know they are back to normal otherwise peace
12345678 Send email
 
Feb 8, 2018

Premium saltines are garbage

The new saltines suck..i use to eat boxes and boxes of them..now they are garbage and I stopped buying them..id say change them back but I won't know if you do until I buy another box which I won't do because the new ones suck so bad..kind of a catch 22..seriously get it together it's a cracker that's been around for however long what on earth would prompt a change..get it together and fix it also spend some money one rebranding so I know they are back to normal otherwise peace
12345678 Send email
 
Feb 8, 2018

Saltines are now garbage

The new saltines suck..i use to eat boxes and boxes of them..now they are garbage and I stopped buying them..id say change them back but I won't know if you do until I buy another box which I won't do because the new ones suck so bad..kind of a catch 22..seriously get it together it's a cracker that's been around for however long what on earth would prompt a change..get it together and fix it also spend some money one rebranding so I know they are back to normal otherwise peace

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