Log inRegister
Submit Complaint

Nabisco

United States

Consumer complaints and reviews about Nabisco

Dbjmorris Send email
 
Jan 2, 2019

70 year tradition Broken!

I an very sad and disappointed in the latest Premiun Saltines! They taste burned and flat. You have reduced the salt on the surface and I think you cut back on a tiny bit of sugar in the recipe. Now they are tasteless and bland. I tried several boxes and found them all awful! Now I am looking for another brand to take the place of my favorite snack. Please bring back the perfect cracker!
[email protected] Send email
 
Dec 18, 2018

Premium soda scrackers

I feel that your crackers are a disgrace !!
They are tasteless, and certainly not the same taste as the ones I have been purchasing over the last 58 years!
We have waited, knowing many would complain of this dreadful version of your soda crackers. I have waited long enough, and know that I will not purchase again!
KKrupka
Istorey Send email
 
Dec 15, 2018

Ritz crackers flavor

Andy Griffith used to say everything sits better on a Ritz, good cracker, good cracker. If he we alive today and tasted these Ritz crackers he would resign! These new crackers are terrible! I just threw away 3 full stacked because they tasted rancid. Ritz used to be my go to crackers but no more. I now buy Keebler’s Townhouse crackers. The elf’s have it.

I. Storey
Rico50 Send email
 
Dec 14, 2018

Chrisries premiun soda crackers

you went and changed a perfect craker
The new recipe is garbage. I will never buy theses again which is sad because I've been eating your crackers for over 40 years
Bad call guys
Elaine Eska Send email
 
Dec 10, 2018

Poor quality

I’ve been a consumer of premium saltine salted biscuit for 30 years. I’ve just purchased a box of your crackers and I’m so disappointed!!
They are thicker than usual and the bottoms are very dark. They are supposed to be salted but they have very little salt on them
They actually take quite a force to make them break but the crackers in the sleeve are cracked although the box is not damaged. They are lacking the taste and texture of the “ olde “ saltines
Ritanothappy Send email
 
Dec 8, 2018

What used to be Great now terrible

The past boxes of your crackers taste awful. At first I thought it was just a bad batch but the two boxes purchased after that were the same. So white and pasty. No taste.
Why have you changed the recipe?
Your crackers were always our family favourite, for 2 generations,and my husband and I are in our 60’s.
Please go back to original recipe.
We hate the new ones and will not be buying any more boxes until you do. Thank you.
mmd Send email
 
Dec 2, 2018

Nabisco Premium Saltines

I have been a lifelong purchaser of Premium Saltines. Always the best saltines out there. The last 10 boxes that I have purchased have been absolutely awful. They have changed their recipe. Now the crackers appear burnt, have basically zero salt and taste stale. It is completely disappointing. I have tried boxes from many different stores and it is all the same - awful. I am just about to try and find a different brand of saltines. Nabisco needs to change their saltines back to the original. Such a disappointment - I'm sure it is to save money but they will be losing many customers over this.
japholmes Send email
 
Dec 1, 2018

premium plus crackers

I didn't know that premium plus crackers had changed their recipe when I bought the package. When I opened the box you could tell right away be the way they look - flat and with large holes. When I tried the first one it was awful!! I will NEVER buy this brand again unless they change back to the original recipe. I loved these crackers before, why change a good thing? Please, please bring back the original!
lmaltby Send email
 
Dec 1, 2018

New Recipe

You have taken the perfect cracker and completely destroyed it. They are beyond awful and we will no longer buy them. If the change was to reduce salt intake, you always offered a salted top and non-salted top giving consumers a choice. Now what you consider "salted" really has no salt, if you can find a speck or two it is rare, and the cracker itself tastes stale and overcooked. No words can describe my disappointment after eating these for my entire lifespan of 53 years. Hopefully someone will discover your original recipe and make them under their own label.
nanlcry Send email
 
Nov 29, 2018

Nabisco chocolate wafers

I Have been making cookies with Nabisco chocolate wafers with whipped cream for 50 years. My Mother made them for special occasions and my children grew up on them. This Thanksgiving I made the cookies from 2 boxes. One was fine but one was really different in flavor and not good. Did you receive other complaints? My kids also tasted the difference immediately - it was definitely the cookie and not the cream since I used the same for both.
Neil1968 Send email
 
Nov 25, 2018

Premium Plus Crackers

The recipe change I’m sure is around saving money. Now I get to save money by NEVER buying this chemical tasting cracker ever again. Let me know if you ever change back
2244995 Send email
 
Nov 23, 2018

Premium Plus Crackers

I've been eating these crackers my entire life. When I am sick, they are often the only thing I can keep down, really the epitome of comfort food. You've changed the recipe recently and they are AWFUL. I've never not had these stocked in my house before but the new ones are bland, have no flakiness, and taste stale fresh out of the box. Please change them back!
vanessa104 Send email
 
Nov 22, 2018

Disgusting now

I keep waiting for these crackers to return to their previous state. They're disgusting now. WTF happened? These have been my favourite crackers my entire life. So disappointed.
SueM Send email
 
Nov 20, 2018

Premium Plus Crackers

Why did you change a great product?! They’re thick, bland and tasteless, I bought salted tops....were is the salt? It just makes them more disgusting! They’re thick, undercooked and fall apart, my family has bought Premium Plus for decades but sadly, we won’t be anymore.
Why did you change a great product?!

I can only hope you take note of all these complaints and go back to your original recipe!
Andrew Send email
 
Nov 20, 2018

Changed the recipe??

These new crackers taste gross! What have you done?!? Why would you try to fix something that's not broken?? Bring back the old recipe... After tasting these I don't plan to buy this brand anymore which is sad as there were always a favorite growing up.

Sincerely,

Unsatisfied customer
Crackers Send email
 
Nov 18, 2018

Christie premium plus crackers

Loved theses crackers all my life.... Hate them now!
May never buy again .... What have you done?? Do you people that changed them really believe they are good now?!
Why would you change them after all these years of being perfect crackers to a stall tasting piece of crap??
Will not buy anymore !
Michael Straker Send email
 
Nov 17, 2018

Premium Plus Saltines -- New Recipe

For decades, my family preferred Premium Plus saltines over all other brands. Now they taste like crap! The difference is not subtle.

Please change back to your original, much-loved recipe or I'll never buy them again.
HarmHarm1 Send email
 
Nov 15, 2018

Premium saltines

Please change your recipe back. These new saltines are tasteless and stale right out of the box. Why change something that didn’t need changing?
DBustraan Send email
 
Nov 6, 2018

Fresh Pack of 8 = 7 ???

I recently purchased a fresh pack of Nabisco Saltines ( 8 individual packages ) and there were only 7 packs in the box. What a unique and innovative way to make more profit. In addition, one of the remaining 7 packages was open. The box itself when I purchased it was factory sealed. I wrote a complaint letter to the company and nothing . . . .

Fresh Pack of 8 = 7 ??? Fresh Pack of 8 = 7 ???

less4more Send email
 
Nov 1, 2018

No Salt on the crackers

lot number 18mar2019ke3303
I have been buying Premium Fresh Stacks for a couple of years now. I buy them because the premium originals went so far down in quality that I wouldn't eat them. Stale and a lot less salt. Now it appears you are doing the same thing to the fresh stacks. I purchased 5 boxes and after eating 2 boxes I sampled the other three and threw them in the garbage. Are the food police on your back or are you just trying to make more money by taking cost out of the product? I do not buy products based on price. I buy based on quality. Saltines have SALT on them and are crisp.
Dennis55 Send email
 
Oct 31, 2018

Premium Fresh Stacks have changed

Why would you change the best tasting cracker on the market (in my opinion) when they are selling so good that you cant keep Walmart shelves stocked? Very strange! I have used these crackers for years, one to two boxes weekly, and have never gotten a stale cracker until recently. The last two boxes of crackers I purchased were totally different. They were not tasty like before, thinner and not baked as evenly, and even tasted stale by comparison. The entire product has changed and I will not be buying this product any more till it changes back.

Obviously I am very disappointed about this, but you know who is not? ZESTA, that's who.
Joan Klingbile Send email
 
Oct 28, 2018

Premium not any more!

I am totally disappointed in your changed crackes, I have been a loyal consumer of these Premium saltines since I was a child, like 50 years ago but these new ones are terrible. No taste or flavour, just small thin dry things. I noticed the box wouldn’t fit into my tupperware container I’ve been storing the whole box in for 40 years so I had to remove them from the box, no problem but when I opened the one stack, yuck! Thinking I was going to relish a deliciously tasting few crackers with butter, it was a total disappointment. I’ll use some for a meatloaf but sadly the balance will be thrown out. I’ll never buy these again. I’m totally disappointed in the bad downward change to your crackers.
Joan Kl.
Laurel Tolomei Send email
 
Oct 26, 2018

Ritz Crackers Garlic Buttery

Always bought Ritz crackers for any event to serve snack / appetizers. Was throwing a surprise party and new Ritz Cracker Buttery Garlic came out. I though that would be yummy and perfect for what I was serving. Opened the box and the individual packages inside and they crumbled to the touch.
I had to do a switch of plans on my appetizers because the crackers would not hold any kind of spread, and would crumble while holding them.
I was very frustrated. Sad that I could not serve what I had planned.
I wanted to use them up some how. But the only way was to crumble them in a dish or to mix them up with something. The rest of the box sits in my kitchen pantry. After this complaint I am going to go and throw them away. Will never buy them again.
Jay Ell Send email
 
Oct 25, 2018

Premium Plus classic soda crackers

Just bought my first box of the changed recipe. I didn't notice anything on the packaging to indicate a change, but the product definitely seems inferior in all ways. That's a real pity. These have been a trusted pantry staple for many people for decades. I guess I'll be using up this box in things like meatloaf and crumb coatings. I'll probably wait a few months and try again to see if the original recipe has returned. I hope the whole wheat ones aren't going to change in the same way or I'll have to start hunting for different brands. The packaging problem from a few years ago that resulted in stale crackers was eventually corrected so hopefully the manufacturer is willing to respond to this ill-conceived attempt at cost savings as well.
beverleyC Send email
 
Oct 24, 2018

Premium Plus

Every product that Mondelez International has touched it terrible.
They take products that have been successful for ages, tweak the recipe and then they taste horrible. They must cheapen the ingredients. Saltine crackers are the latest! Garbage.
Arrowroot cookies, graham crackers, cookies all of the recipes adjusted and the taste gone.
Last time I ever buy Premium Plus.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    POSLAJU KLIA HUB - Parcel stuck
    Hi my parcel have been stuck at POSLAJU KLIA HUB. Would...
    POS LAJU - Pos ekspress is stuckk
    My parcels have not been updates since 17th and 21st June...
    KTMB - Registered but not valid
    1. Very hard to register in the online system. 2. System...
    TeleCheck - Check Declined at Walmart
    My husband and I went into Walmart on June 25 to pick up a...
    TeleCheck - Check Declined
    My husband and I went into Walmart on June 25 to pick up a...
    Aramark uniforms - aramark uniforms
    they changed the contract date from 3 years to 5 ,...
    Ckcd auth it *score - withdraw of 24.00
    I did not authorize withdraw or purchase cancell
    Radhakrishna - Radhakrishna
    Plzzz telecast Radhakrishna or atleast upload Radhakrishna...
    serial - For cut the Radhakrishna serial
    Plzzz telecast Radhakrishna utleast in hotstar plsss...
    Scorp Tech - Vinothkumar has cheated Rs. 70,000 from me by sending a...
    Hi, My name is Mohamed Khudus (9003224332). I have lost...

    Recently Updated Complaints

    POSLAJU KLIA HUB - Parcel stuck
    Hi my parcel have been stuck at POSLAJU KLIA HUB. Would...
    POS LAJU - Pos ekspress is stuckk
    My parcels have not been updates since 17th and 21st June...
    KTMB - Registered but not valid
    1. Very hard to register in the online system. 2. System...
    TeleCheck - Check Declined at Walmart
    My husband and I went into Walmart on June 25 to pick up a...
    TeleCheck - Check Declined
    My husband and I went into Walmart on June 25 to pick up a...
    Aramark uniforms - aramark uniforms
    they changed the contract date from 3 years to 5 ,...
    Ckcd auth it *score - withdraw of 24.00
    I did not authorize withdraw or purchase cancell
    Radhakrishna - Radhakrishna
    Plzzz telecast Radhakrishna or atleast upload Radhakrishna...
    serial - For cut the Radhakrishna serial
    Plzzz telecast Radhakrishna utleast in hotstar plsss...
    Scorp Tech - Vinothkumar has cheated Rs. 70,000 from me by sending a...
    Hi, My name is Mohamed Khudus (9003224332). I have lost...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username