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Nabisco

United States

Consumer complaints and reviews about Nabisco

LAS Send email
 
Dec 11, 2023

Sociable Crackers

Sociables were my "go to" crackers for my favorite dips and cheeses. Now they are thinner, easily breakable, and almost tasteless. Shame on you! Always had to wait a certain time of year to buy them, even with a high price tag they were worth the wait. I am so disappointed and ticked off that I must now find an alternative to my favorite party cracker!

P.S. Your saltines and Oreos deserve the same shame!


Signed,

A Former Satisfied Consumer
bumprt Send email
 
Dec 7, 2023

too fragile and light

What happened?? Did the recipe change>>? These crackers are now mostly air, too fragile, too broken and certainly not worth the bother. Each sleeve had at least four crackers worth of broken pieces. Even trying to just spread some soft butter on them made them brake up in my hand. This is not good. This is....I'm-not-buying-them-anymore-until-they-change-back....territory.

They're just not worth the price anymore.
Pocahontas Send email
 
Nov 30, 2023

saltine crackers

I am 74 and have eaten your product ALL my life. They you to be SO good!! You have obviously changed the recipe. They now takes HORRIBLE!!! They are worse the HORRIBLE. THEY NOT EDIBLE. How sad a once on American staple go down the crapper. Will NOT be buying your product again.
Pocahontas Send email
 
Nov 30, 2023

HORRIBLE

I am 74yrs. old. Have eaten your saltine ALL my life. They use to be SOOOOO good. You have obviously changed the recipe. They are worse the horrible. They are NOT edible!! Will not be buy-in your product again. Very sad to see am American staple go down the crapper.
Ed Eastriidge Send email
 
Nov 4, 2023

shortage in box

Hello

I purchased two Nabisco Original Premium Saltine Crackers (12 pk) from Sam's Club.

Order was delivered on 11/02/2023. Noticing one box was considerably lighter than the I opened it to find all the packages were approx. 3" shorter than normal. Don't see any numbers or codes that would identify the batch produced..

The other box was fine no issues.

Regards,

Ed Eastridge
Pst Send email
 
Oct 30, 2023

SALTINE CRACKERS

My husband 89, myself 83 and cannot find good old Nabisco saltines with regular salt instead of seasalt that leaves them tasting stale and tasteless. PLEASE BRING BACK OLD RECIPE. I AM GOING TO TRY OTHER THINGS, BUT TOMATO SOUP WILL NEVER BE THE SAME WITHOUT OUR REGULAR SALTINES. Never understand why you manufacturers always want to fix things that aren't broke!
[email protected] Send email
 
Oct 9, 2023

BLACK INK ON COOKIES

I PURCHASED A PACKAGE OF "NUTTER BUTTER" COOKIES FOR NEARLY $5.00 ONLY TO FIND BLACK INK ON THE COOKIES. I IMMEDIATELY CONTACTED THE ADDRESS ON THE COOKIE LABEL, SENT CODES/ LOT NUMBERS AND EXPIRATION DATE TO PACKAGE DIRECTIONS ADDRESS. THUS FAR, NO RESPONSE. WASTED NEARLY $5.00 AS I DIDN'T DARE CONSUME OR SERVE THESE TO ANYONE.
steve hooper Send email
 
Sep 2, 2023

No complaint

I just thought I would ask if Nabisco has ever thought about making strawberry nilla wafers and blueberry nilla wafers and bananas nilla wafers just thought I would ask.
Tflurry Send email
 
Aug 5, 2023

Quantity of product

I bought a box of premium crackers. When I opened the box the 4 sleeves of crackers did not reach the top of the box. The sleeves of crackers were 3 inches shorter than the box therefore I did not get all of the crackers that I paid for when I purchased the box. For $4 and some change which is a lot of money for crackers you should at least fill the box to the top.
I was very disappointed to see that you shorted the box of crackers but charged even more money.
I really like the crackers but I doubt I will buy any in the near future because I don't feel like you are giving consumers their monies worth.


AGT Send email
 
Jul 24, 2023

Not satisfied with products quality formally had

I use to trust the quality; when I cooked; served or consumed. I could, in the past, know how many/ much to use in my recipes to get perfection.
Sadly, no more.
Nabisco has lost a formally faithful customer.
Angeldog Send email
 
Jul 23, 2023

Premium Saltine crackers

Your crackers are tasteless, saltless garbage. I will avoid all Nabisco products until you start making a decent product.
Dennis C.
Angeldog Send email
 
Jul 23, 2023

Premium saltine crackers

I agree with many of the below comments. Your premium saltine crackers are tasteless,saltless, garbage.
I plan to avoid Nabisco products until I hear your quality improves. Dennis C.
Yankee Send email
 
Jul 12, 2023

quality of ritz crackers

Our family has enjoyed Ritz crackers for years but lately they are so crumbly you can't even spread peanut butter on them without them breaking into crumbs. The color is no longer even golden. We are very disappointed in the quality of the cracker.

Marshall Fox
1942 S. Stewart Ave.
Covington, VA 24426
TheChurchLady Send email
 
Jul 12, 2023

Minis Packaging

I love Premium mins, but their packaging has become increasingly difficult to open...the box is destroyed before I even get inside...I thought maybe the first time was just a fluke, but it's been several times now...

Please, my hands and fingers are still aching from trying to open the box...I mean, they're just saltines, not gold!
Sierrakn Send email
 
Jul 4, 2023

Saltines are awful

After years of Saltines being our family favorite, we have had box after box of dry, crumbling disappointments. I don’t know what has changed but they will be off our grocery shopping list.
Visioner Send email
 
Jun 28, 2023

Premium Original Soup & Oyster

Nabisco Premium Original Soup & Oyster has no salt anymore why We bought lots of these But we have noticed that now there is no salt on them none. Why the change after all these years we stopped buy them for this reason
Owly Send email
 
Apr 23, 2023

Saltine crackers, and ginger snaps,

Original Saltine crackers aren't anything like they used to be. I can't imagine that they will continue to sell, the way that they taste now. I am 75 yrs old and have been eating them since I was a toddler. Suddenly they don't even taste slightly the same. They are awful, revolting cardboard tasting things with little salt on them. Why would you ruin such a long time staple, classic cracker, that have been used for so many varieties of stuffings, snacks, even as cereal, and plain. What's wrong with you!!? Ginger snaps have equally been altered to be tasteless as well. I won't buy either of these products anymore. I tried a few times lately, but they continue to be inedible, so I won't buy any more. Even bad tasting generic saltines from the dollar stores are better than yours, and Believe me, those are not good. These opinions are comfort a 40 plus years in the restaurant business, as a cook and manager, I know what does, and doesn't taste good. You evidently don't know anymore, or you wouldn't still be trying to sell the truly awful product that you have "fixed" to be terrible.
Robbob Send email
 
Feb 2, 2023

Old and tough cookies

These cookies were tough and dry to eat. These the first time I purchased them and will be the last. After trying to eat a fig cookie, I looked for the expiration date and is was Sept 2022, Why were these cookies still on the shelf from last year?
Anyways I would not recommend these for anyone to eat.
Robbob Send email
 
Feb 2, 2023

Old and dry

These fig cookies were very dry and tough to eat, had to dip in coffee just to get them down. I finally looked at the expiration date and it is Sept 2022. I dont know why this product was still on the shelf, but I dont think I want to buy these again.
This is the first time I ever purchased this brand, I hope to find a refund from someone that is in charge of bad or old items on the shelfs.
jsqwe Send email
 
Oct 3, 2022

Vote With Your Wallet

I used to down your crackers by the sleeve. They were so addictive with Cheez Whiz or some tuna and mayo. They are now brittle, flavourless, and unremarkable in recent years. We vote with our wallets so we stopped buying them for several years. Tried them again the other day: no improvement. Back to buying other brands. Too bad you suits had to ruin an addictive product to save a few cents.
jsqwe Send email
 
Oct 3, 2022

Vote With Your Wallet -- Don't Buy This Crap

I used to down your crackers by the sleeve. They were so addictive with Cheez Whiz or some tuna and mayo. They are now brittle, flavourless, and unremarkable in recent years. We vote with our wallets so we stopped buying them for several years. Tried them again the other day: no improvement. Back to buying other brands. Too bad you suits had to ruin an addictive product to save a few cents.
Skc Send email
 
Jul 1, 2022

Wheat thins not tasty & stale flavor

I just opened this pkg. they are not tasty!
ggg4953 Send email
 
Apr 25, 2022

Saltines tasteless and SO fragile!

We're giving up on Saltines. Being 69yo and 72yo, our household has seen a lot of boxes of Premium Saltines. We ate saltines and sardines for lunch, saltines and peanut butter for snacks and even dessert!, saltines and cheese.... At first we thought it must have just been a poor batch, but can a bad batch last for a couple of YEARS? The plastic wrappers are nothing short of aggravating to open, the taste is gone, and the final straw is that several are in pieces when we open a sleeve and crumble to nothing but crumbs and small pieces if we don't carefully lift to our mouths and try to get it in before it breaks apart. Did someone buy out the company and change the recipe to "save money"? When will companies realize people buy the product because they love the product as it is? We bought Premium Saltines because they were the absolute best. Now they taste and act like a super-discount generic brand. We've decided not to buy this brand again. It's a waste of money.
IZZY2016 Send email
 
Nov 24, 2021

Nabisco Oreos

I purchased a pack of double stuffed Oreos and when we opened them they clearly were not double stuffed. They were regular Oreos. We were quite disappointed as we do not purchase the very often as they are kind of expensive for our household, but we love them. We really would appreciate a refund or a coupon for another purchase.

Nabisco Oreos

IZZY2016 Send email
 
Nov 24, 2021

Nabisco Oreos

I bought a pack of double stuffed Oreos at Kroger and when we opened them, they were clearly not double stuffed and I assume packaged wrong. We were very disappointed as we don't purchase them very often as they are kind of expensive for our household, but we love them. It would be appreciated if you could reimburse us for this package of Oreos or a coupon for another purchase. I have attached a picture.

Nabisco Oreos

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