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Nabisco

United States

Consumer complaints and reviews about Nabisco

Pacole Send email
 
Oct 6, 2018

Bad Smelling Crackers

Twice this year I have purchased these crackers and have had to throw them out. They have a horrible odor and if you eat one bu mistake they make you gag. I just opened a new box and almost gave some to my 97 year old mother. What is wrong with the crackers?
I will not purchase these again and will warn all my family and friends.
shirley perry Send email
 
Oct 4, 2018

KEEBLER

I have ate Zesta Saltine crackers for 60 years and i loved them but anymore when you open a new box they are always stale. They are terrible. Why do you always have to make changes for the worse. They are not cheap either just to throw away.
Marian05 Send email
 
Sep 30, 2018

Christie Saltines

Apparently I am not the only one who has identified a change in the recipe of the soda cracker. They have made a mistake by turning the soda cracker into a water cracker. If I wanted a water cracker there are choices out there. My family has been purchasing the saltine soda cracker since before I was born and I am 60 years old. I understand that companies are always looking for ways to cut costs so I was accepting of the bigger holes in the cracker resulting in less cracker for the money but to change the recipe of a tried and true product makes no sense at all. I would honestly pay more for the old recipe cracker than put out another penny towards this new recipe. The box I just bought unfortunately will go into the trash. Another customer lost until things return to the way they were. What a shame.
mmosier20 Send email
 
Sep 17, 2018

Great Plains Multi Grain

I have bought Wheat Thins Great Plains Multi Grain crackers for as long as I can remember. I wnt to the store last week to pick up another bag. The packaging has changed, it is now a Ritz package looking totally different. However on the outside there was a picture of the previous packaging and it said Formerly known or sold as ........ So I bought them thinking I was getting my regular crackers. MISTAKE!! The crackers inside were NOTHING LIKE THE ORIGINAL!! They were darker, denser, harder, and didn't even taste good. They tasted NOTHING like the original. I still had a few from my prior package and the differences were so visibly obvious. And the TASTE OF THe NEW REciPE WAS AWFuL!!!!!! I wish I had taken a picture. They were literally the ONLY crackers I ever bought. I even paid high prices on line when I couldn't get them locally. I am so disappointed. I won't be back as a customer unless the recipes change back to the original. I am sure I can find something I like in another brand. I just hate to go searching when I had the perfect cracker - plain or with toppings.
Doug51 Send email
 
Sep 16, 2018

All premium crackets

Hi, we like your crackers, good for munch food on the road as we are travelling caravaners. We would like more stronger flavours such as cheese, cheese and onion even vegimite. There needs to be a bit more salt and onion flavour on the current crackers
MLOU Send email
 
Sep 16, 2018

Premium Plus Crackers

I agree with all below. I suggest we use this site for all of us to go looking and suggest replacement crackers for the Premium. That way if Christies does go back to the original recipe they can post here to let us all know.

The way they are now, they are not suitable. I'm sure, all together, we can find a replacement to recommend.

If this message does not get poster, I'll se up a site on Instagram and Facebook where we can do the same.
wcooper1 Send email
 
Sep 15, 2018

Premium Plus salted top soda crackers

I just opened a new box of saltine crackers and discovered they look different, taste different and have a new texture. They have larger holes throughout the cracker. They seem lighter and fluffier and because of this many of the crackers were cracked and broken. Most importantly they don't taste the same and I don't like them. Please go back to how they were made. My favorite snack of cheese and crackers will no longer be an option anymore unless the crackers go back to the old recipe. Won't buy these anymore.
brendagail Send email
 
Sep 10, 2018

PREMIUM SALTINES

I SEE I AM NOT THE ONLY PERSON COMPLAINING ABOUT THE CHANGES IN THE PREMIUM SALTINE CRACKERS. I HAVE NOT BOUGHT A BOX IN THE LAST YEAR THAT THE CRACKERS HAVE NOT BEEN CRUMBLED WHEN I OPEN A SLEEVE. THE TASTE HAS CHANGED NEGATIVELY, THERE IS LESS SALT, AND THE CRACKER IS NOT AS CRISP. WHAT ON EARTH HAVE YOU DONE TO THE WORLD'S BEST CRACKER!!!!!! SURELY YOU ARE NOT TRYING TO CUT COST, BECAUSE IF YOU DO NOT GO BACK TO THE ORIGINAL RECIPE YOU WILL LOSE COUNTLESS CUSTOMERS. I CURRENTLY AM TRYING TO FIND A SUITABLE REPLACEMENT. RIGHT NOW WE HAVE TRIED 4 DIFFERENT BRANDS AND I WILL CONTINUE TO SEARCH UNTIL I FIND A CRACKER THAT I LIKE AS WELL AS THE "OLDER PREMIUM CRACKER". I AM IN MY MID 60'S AND HAVE BEEN A LOYAL FAN FOR AS LONG AS I CAN REMEMBER...….TOO BAD NABISCO IS NOT AS LOYAL TO THEIR CUSTOMERS.
Andre Reichel Send email
 
Sep 8, 2018

premium crackers

What a shame that you now make crackers that taste stale. What ever you are doing change it. I will not eat nor buy any as long as they stay the same.
Eddie_T Send email
 
Sep 6, 2018

Ritz Crackers

Ritz Crackers have always been my favorite snack cracker but not so much in recent years. I remember when a good kid snack was a big open box of Ritz (was it 16 oz and no little stacks to fumble with), a jar of PNB and a glass of milk. The crackers were a golden color and had a good flavor even without a topping. I can't pinpoint when they changed as we drifted into fancy crackers with cheese and wine for a number of years and when I came back to Ritz it wasn't the same. They are anemic in appearance, lacking in taste and crumbly. I tried the competition and found their crackers also lacking. Bottom line, I feel betrayed.
Sdarby Send email
 
Sep 4, 2018

Cheese Ritz Crackers

I am very unhappy with the change that has been made to Ritz Cheese Crackers. It seems that since the interior bag was changed to foil, the taste, shape and texture has drastically changed. Please go back to the previous recipe.
Sdarby Send email
 
Sep 4, 2018

Cheese Ritz Crackers

I am unhappy with the new Ritz crackers. It seems that since the bag in the box changed to a foil bag, the taste, texture and shape of the cracker has drastically changed. Please bring back the old recipe of Cheese Ritz crackers.
Gerald44 Send email
 
Sep 2, 2018

Saltine crackers

Very disappointed in the change made to the saltine crackers. If I wanted a water cracker I would buy them. The new version reminds me of the water crackers. It was a mistake to change the recipe of the perfect saltine. Hoping you will reconsider this move. Also the Ritz cracker was perfect and did not need to be changed also. My two favourite crackers are gone. Please return to the original recipe for both of these pantry staples.
Rosevear Send email
 
Sep 1, 2018

Premium saltine crackers

I have such an intolerance for many foods that I relied on premium saltine crackers to ba able to eat and tolerate. I bought the big box at Costco and thought there was a mistake in packaging because they tasted so awful and they really upset my stomache. I bought. Regular sized box at the grocery store and found it it was the same. They were horrid and I can't eat them anymore. I always made my family buy them instead of no name. Well now I am on the search for a new brand of soda crackers.
kristyking Send email
 
Sep 1, 2018

Swiss Cheese and Cheese bits

We try and eat healthy but the families one guilty please is your snacking crackers. Always go through 10 boxes during Xmas. I bought Swiss Cheese and Cheese Bits for back to school. Family opened them early and good thing! I thought they were bad or had a mishap in the flour department! They are both gritty like they have flour outside and the flavor is virtually gone. They are almost chalky. Plus the Swiss Cheese were all busted or small, no cheese going on those! Over the years we lost the Sour Cream and Chive that were the very best, barely see Bacon Dippers anymore, so Swiss Cheese, Cheese Nips and Bits are kinda the only snacking crackers. I know Every one is trying to be healthier but can you please add the flavor back? I think we can handle the texture change but the flavor is gone. And they clearly break easy in transit now. Also bring back the Sour Cream and Chive please. I don't think the kids or husband will eat these now. We will wait a month and try again.
Suegranny Send email
 
Aug 30, 2018

Zest a Salteen Crackers

So I would seriously like to know when you are going to start making the real Zestas again. I might as well buy “No Name” brand until you fix the problem. Please start making the originals again. The whole country misses them.
kaw Send email
 
Aug 30, 2018

Christies premium soda crackers

I have consumed close to a pound per week for over 50 (thats fifty) years. The last lot I bought I thought had gone stale. Tasted awful. I would have returned to Costco but I have two tins that hold 4 sleeves each. I filled them and threw away the box. I was going to buy and try one more lot but found this link and decided to add my comments in the hope that CHRISTIES WILL RE-INSTATE THE OLD RECIPE. The rest of the crackers will end up as landfill. The only solution for CHRISTIES is to return to the original recipe and put them in a new box. With luck you will appease your old customers and gain new ones.
C.Latour Send email
 
Aug 28, 2018

New Premium Plus Saltines taste awful

Hello,
I've enjoyed Premium Plus Saltines for 40 years. But the last box I got tasted absolutely awful. And it was apparent that you changed the recipe or something. They had bigger holes, the texture was drier and they tasted like paper. Just yuk! I took a second look at the box to see if I had made a mistake and bought the wrong kind... nope! The same packaging, but the crackers are awful. I threw them out.

Why did you half to change something that needed no change?

Not buying this anymore...
Craigs Send email
 
Aug 28, 2018

Premium Plus Salted Tops

These crackers have been a staple in my family for many many years. We always buy the bulk packages at Costco. I will be throwing out the remainder of this box and finding an alternative as these just don’t taste good anymore. Really not good. Very disappointing!! Thanks Nabisco for breaking something that was so good for so many years!!
RobG Send email
 
Aug 27, 2018

premium plus saltines are awful

Your crackers were always part of the home but this last box is hideous. Big holes, not salty and they taste stale. I knew something was wrong when I saw the big holes. Not buying them anymore.
bropastor Send email
 
Aug 20, 2018

Saltine Crackers Aweful

My family has purchased your saltine crackers for over 50 years! They were always a staple in our pantry because we loved them! But no longer. They taste awful, stale and lack that great salt taste. There's an old saying, "If it ain't broke don't fix it!" Well because you changed the recipe you have ruined a good thing. And by reading the hundreds of comments concerning this problem I dare say your sales are going to suffer because of it. I hope the powers that be realized it needs to go back to the original way of making a great saltine!
Marlin375 Send email
 
Aug 18, 2018

Premium plus salted tops

Really?
I thought you had a quality control problem on the cracker line. Somebody forgot the salt and the hole puncher is disgruntled...
Now I see all these complaints and it turns out it was done intentionally....wow!
You guys really blew it. Your brand has been a staple in my pantry for 53 years....ill never buy another box.
And you didn't even change the box, did you think nobody would notice....lol.

Good luck in the cookie business cause your salted cracker days are over.

Geordie Robertson.
bozo Send email
 
Aug 16, 2018

stale crackers

I have always consumed your crackers for decades, and in the past 7-8 years have gone to other brands, some good, some just as stale tasting as yours. What's going on? Ritz is not a saltine, but at least its crunchy
OttawaConsumer Send email
 
Aug 15, 2018

Premium crackers

I have been a consumer of premium crackers all my life. My children love them too. NOT anymore :( I just threw out a box and a half. Taste stale and yucky. MEGA FAIL
suzyprofeta Send email
 
Aug 15, 2018

Teeny Weeny Sugar Wafers

What did you do to my favorite cookie. Not only is it getting smaller, I cannot even sprit the wafer because there is only one layer of cream and two wafers that are so small as to say they are non-existent. I will say one thing that is consistent, its the price! Still 5.99 which id highway robbery to begin with. I cannot, in good conscience, buy a cookie that is no longer worth it!!

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