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Nabisco

United States

Consumer complaints and reviews about Nabisco

Langfamily Send email
 
Oct 17, 2018

Christie’s Premium Soda Crackers

Really????? Your Christie’s Premium Soda Crackers taste like stale bread now. I hope you have some customers for these crackers, I’m not one, just bought my last box.
For years I’ve eaten those crackers, had them on tomato soup. Loved them with peanut butter and jam. They were great with cheese.
But, no more. Change the recipe back and fire the idiot who thought that changing the recipe was a good idea.
Manz Send email
 
Oct 15, 2018

Opening Mini packs

The mini packs are very difficult to open. Majority of the time I break the crackers. This is very painful especially when on the go.
I preferred to old recipe of Original.
Teeke200 Send email
 
Oct 15, 2018

Zesta Saltine Crackers

If Nabisco will not take care of the stale zesta crackers problem ( when you buy a new box) I am changing saltine cracker product finding one that is not stale ! I grew up on Zestas since 1964. SORRY Zesta but you will go out of business if you fail to recognize the customers feedback unless you correct it like the old day recipe. Why fix or change something when you have a great product ? Zestas always cost a bit more but yeah...I will pay it for the freshness and crispness. Terry in Salem MO.
egmelanson Send email
 
Oct 14, 2018

premium plus saltine crackers

i have loved these crackers all my life and you go and change the recipe! they taste like stale pieces of carboard! please change them back. sincerely all cracker lovers
Trgland1 Send email
 
Oct 12, 2018

HORRIBLE CRACKERS

WHY WOULD YOU CHANGE .. the BEST Crackers in the world! We ate your consumers WE are not stupid.. WE notice EVERY change. These crackers use to be the best I used them all the time for my catering business.. now they come right out the package no salt, HARD, and STELL! I’m so disappointed! Please change it back.. it doesn’t matter how much you charge. WE will pay for quality!
Landon Muzio Send email
 
Oct 11, 2018

WHAT DID YOU DO?

BRING BACK THE ORIGINAL RECIPE. DID YOU SERIOUSLY THINK PEOPLE WOUDNT NOTICE?
FOR REAL, CHANGE IT BACK OR I'M DONE.
c burwash Send email
 
Oct 11, 2018

christies premium crackers

Please tell me what have they done with our christie premium soda crackers they taste terrible smell awful. Eat these soda crackers for over 50 years no more unless they go back to the old recipe that we enjoyed.
ron morley Send email
 
Oct 11, 2018

new premium cracker

I guess I'm like everyone else on the change to the Premium Crackers. I was very disappointed in the increased hole size which is clearly aimed at giving less for more. And then I realized the cracker itself was not the same. Why must you mess with great products that are well received? Like many others that are experiencing the same thing, we will simply move on to another cracker that we will enjoy. Why would you so carelessly discard so much brand loyalty?
Deb Mason Send email
 
Oct 10, 2018

Change the Saltine Recipe Back!!

Whatever have you have done to my saltines!! You need to change them back. They’re awful! I’ve been eating them by the row for forever! You’ve ruined them! Stop it!
Pacole Send email
 
Oct 6, 2018

Bad Smelling Crackers

Twice this year I have purchased these crackers and have had to throw them out. They have a horrible odor and if you eat one bu mistake they make you gag. I just opened a new box and almost gave some to my 97 year old mother. What is wrong with the crackers?
I will not purchase these again and will warn all my family and friends.
shirley perry Send email
 
Oct 4, 2018

KEEBLER

I have ate Zesta Saltine crackers for 60 years and i loved them but anymore when you open a new box they are always stale. They are terrible. Why do you always have to make changes for the worse. They are not cheap either just to throw away.
Marian05 Send email
 
Sep 30, 2018

Christie Saltines

Apparently I am not the only one who has identified a change in the recipe of the soda cracker. They have made a mistake by turning the soda cracker into a water cracker. If I wanted a water cracker there are choices out there. My family has been purchasing the saltine soda cracker since before I was born and I am 60 years old. I understand that companies are always looking for ways to cut costs so I was accepting of the bigger holes in the cracker resulting in less cracker for the money but to change the recipe of a tried and true product makes no sense at all. I would honestly pay more for the old recipe cracker than put out another penny towards this new recipe. The box I just bought unfortunately will go into the trash. Another customer lost until things return to the way they were. What a shame.
mmosier20 Send email
 
Sep 17, 2018

Great Plains Multi Grain

I have bought Wheat Thins Great Plains Multi Grain crackers for as long as I can remember. I wnt to the store last week to pick up another bag. The packaging has changed, it is now a Ritz package looking totally different. However on the outside there was a picture of the previous packaging and it said Formerly known or sold as ........ So I bought them thinking I was getting my regular crackers. MISTAKE!! The crackers inside were NOTHING LIKE THE ORIGINAL!! They were darker, denser, harder, and didn't even taste good. They tasted NOTHING like the original. I still had a few from my prior package and the differences were so visibly obvious. And the TASTE OF THe NEW REciPE WAS AWFuL!!!!!! I wish I had taken a picture. They were literally the ONLY crackers I ever bought. I even paid high prices on line when I couldn't get them locally. I am so disappointed. I won't be back as a customer unless the recipes change back to the original. I am sure I can find something I like in another brand. I just hate to go searching when I had the perfect cracker - plain or with toppings.
Doug51 Send email
 
Sep 16, 2018

All premium crackets

Hi, we like your crackers, good for munch food on the road as we are travelling caravaners. We would like more stronger flavours such as cheese, cheese and onion even vegimite. There needs to be a bit more salt and onion flavour on the current crackers
MLOU Send email
 
Sep 16, 2018

Premium Plus Crackers

I agree with all below. I suggest we use this site for all of us to go looking and suggest replacement crackers for the Premium. That way if Christies does go back to the original recipe they can post here to let us all know.

The way they are now, they are not suitable. I'm sure, all together, we can find a replacement to recommend.

If this message does not get poster, I'll se up a site on Instagram and Facebook where we can do the same.
wcooper1 Send email
 
Sep 15, 2018

Premium Plus salted top soda crackers

I just opened a new box of saltine crackers and discovered they look different, taste different and have a new texture. They have larger holes throughout the cracker. They seem lighter and fluffier and because of this many of the crackers were cracked and broken. Most importantly they don't taste the same and I don't like them. Please go back to how they were made. My favorite snack of cheese and crackers will no longer be an option anymore unless the crackers go back to the old recipe. Won't buy these anymore.
brendagail Send email
 
Sep 10, 2018

PREMIUM SALTINES

I SEE I AM NOT THE ONLY PERSON COMPLAINING ABOUT THE CHANGES IN THE PREMIUM SALTINE CRACKERS. I HAVE NOT BOUGHT A BOX IN THE LAST YEAR THAT THE CRACKERS HAVE NOT BEEN CRUMBLED WHEN I OPEN A SLEEVE. THE TASTE HAS CHANGED NEGATIVELY, THERE IS LESS SALT, AND THE CRACKER IS NOT AS CRISP. WHAT ON EARTH HAVE YOU DONE TO THE WORLD'S BEST CRACKER!!!!!! SURELY YOU ARE NOT TRYING TO CUT COST, BECAUSE IF YOU DO NOT GO BACK TO THE ORIGINAL RECIPE YOU WILL LOSE COUNTLESS CUSTOMERS. I CURRENTLY AM TRYING TO FIND A SUITABLE REPLACEMENT. RIGHT NOW WE HAVE TRIED 4 DIFFERENT BRANDS AND I WILL CONTINUE TO SEARCH UNTIL I FIND A CRACKER THAT I LIKE AS WELL AS THE "OLDER PREMIUM CRACKER". I AM IN MY MID 60'S AND HAVE BEEN A LOYAL FAN FOR AS LONG AS I CAN REMEMBER...….TOO BAD NABISCO IS NOT AS LOYAL TO THEIR CUSTOMERS.
Andre Reichel Send email
 
Sep 8, 2018

premium crackers

What a shame that you now make crackers that taste stale. What ever you are doing change it. I will not eat nor buy any as long as they stay the same.
Eddie_T Send email
 
Sep 6, 2018

Ritz Crackers

Ritz Crackers have always been my favorite snack cracker but not so much in recent years. I remember when a good kid snack was a big open box of Ritz (was it 16 oz and no little stacks to fumble with), a jar of PNB and a glass of milk. The crackers were a golden color and had a good flavor even without a topping. I can't pinpoint when they changed as we drifted into fancy crackers with cheese and wine for a number of years and when I came back to Ritz it wasn't the same. They are anemic in appearance, lacking in taste and crumbly. I tried the competition and found their crackers also lacking. Bottom line, I feel betrayed.
Sdarby Send email
 
Sep 4, 2018

Cheese Ritz Crackers

I am very unhappy with the change that has been made to Ritz Cheese Crackers. It seems that since the interior bag was changed to foil, the taste, shape and texture has drastically changed. Please go back to the previous recipe.
Sdarby Send email
 
Sep 4, 2018

Cheese Ritz Crackers

I am unhappy with the new Ritz crackers. It seems that since the bag in the box changed to a foil bag, the taste, texture and shape of the cracker has drastically changed. Please bring back the old recipe of Cheese Ritz crackers.
Gerald44 Send email
 
Sep 2, 2018

Saltine crackers

Very disappointed in the change made to the saltine crackers. If I wanted a water cracker I would buy them. The new version reminds me of the water crackers. It was a mistake to change the recipe of the perfect saltine. Hoping you will reconsider this move. Also the Ritz cracker was perfect and did not need to be changed also. My two favourite crackers are gone. Please return to the original recipe for both of these pantry staples.
Rosevear Send email
 
Sep 1, 2018

Premium saltine crackers

I have such an intolerance for many foods that I relied on premium saltine crackers to ba able to eat and tolerate. I bought the big box at Costco and thought there was a mistake in packaging because they tasted so awful and they really upset my stomache. I bought. Regular sized box at the grocery store and found it it was the same. They were horrid and I can't eat them anymore. I always made my family buy them instead of no name. Well now I am on the search for a new brand of soda crackers.
kristyking Send email
 
Sep 1, 2018

Swiss Cheese and Cheese bits

We try and eat healthy but the families one guilty please is your snacking crackers. Always go through 10 boxes during Xmas. I bought Swiss Cheese and Cheese Bits for back to school. Family opened them early and good thing! I thought they were bad or had a mishap in the flour department! They are both gritty like they have flour outside and the flavor is virtually gone. They are almost chalky. Plus the Swiss Cheese were all busted or small, no cheese going on those! Over the years we lost the Sour Cream and Chive that were the very best, barely see Bacon Dippers anymore, so Swiss Cheese, Cheese Nips and Bits are kinda the only snacking crackers. I know Every one is trying to be healthier but can you please add the flavor back? I think we can handle the texture change but the flavor is gone. And they clearly break easy in transit now. Also bring back the Sour Cream and Chive please. I don't think the kids or husband will eat these now. We will wait a month and try again.
Suegranny Send email
 
Aug 30, 2018

Zest a Salteen Crackers

So I would seriously like to know when you are going to start making the real Zestas again. I might as well buy “No Name” brand until you fix the problem. Please start making the originals again. The whole country misses them.

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