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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

Jojoeii Send email
 
Jun 7, 2018

delayed parcel

where my parcel???? PLEASE help to check my parcel
EN056392427MY
Jojoeii Send email
 
Jun 7, 2018

delayed parcel?

please help to check where is my parcel now? THANKS
EN056392427MY

delayed parcel?

shaz jef Send email
 
Jun 7, 2018

SERVIS LEMBAB

Hello saya punya barang bila mau sampai. itu hari 3 june tokey sudah bg tracking number dan ada posted to the counter. sampai sekarang barang tu dok mengeras dlm poslaju kota bharu. servis entah hape². ni poslaju ka poslembab. orang nak pakai sebelum raya chai oii

SERVIS LEMBAB

zuem Send email
 
Jun 7, 2018

Parcel Delayed

Pls update where is my parcel!!

EN031565872MY

worst service worsen with Pos Laju!
sitiraziah Send email
 
Jun 7, 2018

barang mana?

please proceed my parcel. since 4 june no update... nak raya ni.. baju tak ada... tak beraya lah saya maca ni... T_T

ER190926186MY
aten Send email
 
Jun 7, 2018

Rude delivery man

Barang da ade di cawangan rembau dari 4/6/2018. Pada 7/6/2018 posman call kata x nak hantar barang kerumah saya, dia suruh saya collect barang sendiri. Posman kata tak tahu rumah dimana, saya kata ' seblum ni saya received barang dari pos laju tiada masalah pun'. Then dia bagi alasan selalu tiada orang dirumah. Bila saya kata ada org dirumah, posman lalu depan rumah tp tak stop by pun. Bila saya inform dia, posman boleh kata ' baru keluar... tgu je lah bkn rmh cik sorg sy hntar brg...sbr la..'. Masalah nya dalam sehari berapa banyak kali posman ni ulang alik di rumah saya ni. Tak sistematik langsung! No. posman yang contact sy 0192825612
sitiraziah Send email
 
Jun 7, 2018

delayed parcel

ER190926186MY

please help to check where is my parcel now?
Nomad Send email
 
Jun 7, 2018

DELAYED PARCEL (WHERE'S THE "LAJU" ? )

Hi,

I've sent a parcel ED351997570MY dated on 30MAY18 and there's "NO UPDATE" ever since. The only update found in record is in POS LAJU PARCEL HUB dated 02Jun8.

I understand this is a Ramadan Month and everything needs to be Sabar & Tahan among us.

But, Pls at least revert and keep everyone inform with updates instead of idle status.

Thank you.
ayma Send email
 
Jun 7, 2018

delay. slow. stuck at klia hub without any update for 1 week

barang 2 kotak besar, hantar dari 30 mei. kos pos 1 kotak rm80. mahal dari courier lain. stuck di klia hub sampai sekarang 7mei!! berapa lama lagi barang baru nak sampai JB? sampai JB ambik masa pulak nak hantar! customer dah bising2. barang ni urgent! buat kerja lebih kurang. bayaran nak, mahal pulak tu. penghantaran lembab sama mcm guna pos domestik je! kalau tau lembab baik tukar nama je poslaju kpd pos domestik. buang masa, buang duit!!!

delay. slow. stuck at klia hub without any update for 1 week

Mohd Azlan Goh Abdullah Send email
 
Jun 7, 2018

Parcel stuck at Tmn Semarak nilai

Parcel ER190471564MY has arrived your Tmn Semarak depot on 2/6/18. However until today have not received my parcel address to my home.
Manage to call the deport after numerous dialling, 10 out of 9 times no pick up. Your personnel excuse "many parcel". Seriously P.Laju in courier business and this is the reply given.
Services are not FREE, the customer paid for the services.
Where is the SLA. If the management of P.Laju is serious in the courier business you really need to relook at your frontline operations on delivery and improve.
Your feedback appreciated.
Thank you.
Mohd Azlan Goh Abdullah Send email
 
Jun 7, 2018

Parcel stuck at Tmn Semarak nilai

Hv called Tmn Semarak Nilai Pos Laju on 6/6/18 regarding parcel which arrived at the abv depot. However until today 6/6/18 not delivered. Excuse given by personnel alot of parcal. This cannot be accepted since the service are paid for and Pos Laju must adhered to the SLA. Will Pos Laju bear for losses incurred by the customer. The management need to seriously look into this issue if you want to stay in the courier business. Another subject is that very difficult to contact the depot. 10 out of 9 times no personnel will pick up the phone. Your tracking system also need to be looked into. Updates are really not on time. Thank you.
suhailah Send email
 
Jun 7, 2018

barang stuck caw. serahan shah alam A

stuck since 31/5 lg dekat caw. serahan shah alam A. .. untill now 7/6 xde ape2 perubahan... tlg la, brg tu sngt penting... please... please.. please.... please...

er268636626my

barang stuck caw. serahan shah alam A

wendy88 Send email
 
Jun 6, 2018

DELAYED PARCEL

PLEASE HELP ME CHECK WHERE IS MY PARCEL

CONSIGNMENT NOTE NO: ER189964598MY
izza1993 Send email
 
Jun 6, 2018

Delayed Parcel

Please update my parcel ASAP. Pos since 30th May 2018 but until now 6th june 2018 still didnt receive the parcel. ER189744359MY.
Please take action and be responsible.
izza1993 Send email
 
Jun 6, 2018

Delayed Parcel

Do update where is my parcel. Post since 30th May 2018 but until 6th june 2018 still didnt receive the parcel. Poslaju didnt update the tracking number. Please respond ASAP. TQ.
ER189744359MY
ghazali bin abdullah Send email
 
Jun 6, 2018

delay delivery

EP495467511MY. my item stuck at Pos Laju Transit Office since JUNE 1,2018. details: posted from Ayer Keroh Melaka to Beaufort, Sabah. please do check.thank you

delay delivery

Sasamochi Send email
 
Jun 6, 2018

PARCEL STUCK AT PARCEL HUB

Tolong lahh cepattt sikit update barang saya kat mana. Nih sejak dari 2 jun lagi cakap 'cosignment dispatch out from transit office'. Berapa lama lagi nk stuck ! What's the point of having complaint board kalau masalah customer tak boleh settle? I need my parcel ASAP. URGENT !!!! Kindly check my parcel please EH822306390MY.

PARCEL STUCK AT PARCEL HUB

rifleman6 Send email
 
Jun 6, 2018

No update for tracking details

Tracking Number. ER305872158MY
Tracking Number. 156130522341544

No update for tracking details since 2 June 2018 until now, parcel delivery is slower than usual, how come?

No update for tracking details No update for tracking details

Limnurul Send email
 
Jun 6, 2018

Paste the wrong form at document

Im sending a lot of document to my customer by poslaju Permas. This is not the first time I experience this, Im so done with the service. I send the document and put in the A4 size envelope. To easier poslaju job. I print the address (also A4) size and paste it on the envelope. But poslaju permas worker always paste the wrong form at the wrong envelope. Again, to avoid this problem i clip the form with envelope but also the poslaju worker paste it wrong. The same worker . Doing job while chit chatting, doesnt even focus and read the address. simply paste at the wrong envelope. Now, I receive a lot of complaint from my customer . They receive others company invoice and document. This mistake cause me to do the invoice again and again. Waste a lot of money because of your worker mistake and the bad thing, i have to wait so long to receive my payment from my customer. Please improve your service and train the worker. Yes, i understand people will make mistake, but this mistake always happen .
dimie Send email
 
Jun 6, 2018

KLIA Hub

saya cuma nak bertanyaa, kenapa dengan pos laju KLIA Hub ye? tak cukup kakitangan ke? kebanyakkan complain semua parcel stuck di situ. minta pihak pos laju buat sesuatu. kami percayakan anda sebab itu kmi menggunakan perkhidmatan pos laju. PLEASE
Shh Send email
 
Jun 6, 2018

Barang tak sampai

EH653120426MY
Pos barang 30/5..hari ni 6/6/2018 but barang x sampai2 lagi
Mcm mana la boleh letak nama ‘poslaju’ klau Perkhidmatan penghantaran masih lmbt, tak disiplin...

Barang tak sampai

tifli Send email
 
Jun 5, 2018

barang stuck dekat parcel hub! still no updates

barang stuck dekat parcel hub pls update dan hantar asap .
ER306018674MY (no tracking)
kingteh1 Send email
 
Jun 5, 2018

Non Assistance

POSLAJU Item : ER300632031MY

POSLAJU had tried to deliver the parcel but I was not on hand to collect as I was overseas.
On my return, I tracked the parcel which was then returned to their Shah Alam facility where it was supposed to be returned to the Seller.
I asked for assistance to get the parcel back for me to collect. Instead, I was asked to call the Shah Alam facility myself. I was then given a number to call but after a few hours of calling, I only get a busy tone. The number is 03-5569 8155
I then tried calling the Pos Line 1-300-300-300 but can never get anyone in line.
All I want is to get my parcel delivered to me or collected by me and I cannot get anyone from POSLAJU to assist.
I had a number of parcels delivered efficiently by POSLAJU and this is the first time that I need assistance.
Why is there NO ONE to assist?
fritz Send email
 
Jun 5, 2018

PosLaju Parcel Hub

is there any problem happen in your system or delivery ? my item still stuck PosLaju Parcel Hub from 2nd of june.
Please put up notice on your website if there is a problem so WE the USER can get the information and not just wondering when the item will deliver. AND please answer your GODDAMNED PHONE!!!!!
Nysa Wen Send email
 
Jun 5, 2018

ITEM TAK DI UPDATE DALAM SISTEM

Item saya dah post out pada 30/06/18, last update dalam sistem pada 1/06/18 pastu x update2 lg. Saya x tau kat mana brg saya skrg. Dear poslaju, tlg sgt2 delivery brg saya tuu ASAP SEBELUM RAYA ye! Cuti raya dah x lama lg nii oii. Lagipun saya nak gunakan brg tuu masa raya nanti. Tlg sgt2 ye. Kami BAYAR untuk menggunakan perkhidmatan korang tuu bkn nya FOC ye. Thankyou.

Update tracking no. nii = ER261269644MY

ITEM TAK DI UPDATE DALAM SISTEM

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