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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

James Goo Send email
 
Nov 21, 2017

WAY TOO SLOW SERVICE !!!

walao eh stupid poslaju ... i swear i will never use poslaju again !!! already arrive at delivery facility but whole day nobody deliver the parcel... use GDEX better, they will deliver on the same day

this is my first time using poslaju and it will be the last time!! tolong lah buat kerja cepat sikit !! tiada otak ke !?
Katiey Send email
 
Nov 18, 2017

Delivery sucks af

My parcel was supposed to arrive 3 days ago. Tapi, postman dy x pndai smpi2. Dah pg post office, dan diorng kta dah send out for delivery. Dah check tracking no, kta delivery attempts failed, dah 3x knun ada left notice. sya d rumah 3 hari tu jga, x pernah kluar, notice pun xda d bgi. Teruk eh.. ini akan jdi kli terakhir Sya gna poslaju!!! Dah la dlm parcel tu ubat yg kna mkn scara continuos.. dan x ble skip. sya expect ubat hbis, Sya dpt dah parcel tu untk smbg mkn sperti biasanya. Tp x!!! sya tpksa skip brapa hri ni. What the hell. Seriously, bengang sngt . N now my treatment will be over bcause of this. So, Sya harap by monday dah dpt parcel tu. Tp klu dpt Monday pun tiada gna sda bcause I’ve skip for about 5 days n smuanya sia2. Sya x dpt continue mkn ubat tu.!! Poslaju Kota Kinabalu sucks!!!!!!
AMIRA liyana Send email
 
Nov 14, 2017

DELIVERY ISSUE

SALAM,

SAYA BARU AMBIL PARCEL DI POSLAJU CAWANGAN PASIR GUDANG. APABILA SAYA MEMBACA STATUS TRACKING, DIKATAKAN POSMEN MEGHANTAR PADA HARI AHAD (12/11/2017 PADA PUKUL KURANG DARI 3.30 PETANG ) DAN PADA WAKTU TERSEBUT KAMI YAKIN MEMANG BERADA DI RUMAH SEHARIAN DAN SEDANG DI RUANG TAMU TIDAK MENERIMA SEBARANG KEDATANGAN MOTOR POSMEN.

ADAKAH POSMEN BENAR-BENAR HANTAR PARCEL KE RUMAH KAMI ATAU SEBALIKNYA MEMBUAT PENIPUAN UPDATE SUPAYA KAMI MENGAMBIL SENDIRI PARCEL/DOKUMEN TERSEBUT.
bridget Send email
 
Nov 10, 2017

SLOW

item processed from 10th Nov 2017(Friday), 02:19:56 AM untill now 10th Nov 2017(Friday), 03:55 PM at POSLAJU PARCEL HUB. Why is it taking so long? Is it usually take this long??? This is my 2nd time my parcel taking so long at POSLAJU PARCEL HUB. Before this it took 2days at POSLAJU PARCEL HUB.
bridget Send email
 
Nov 10, 2017

Slow

Item processed from 10th Nov 2017(FRIDAY), 02:19:56 AM at PosLaju Parcel Hub untill now 10th Nov 2017(FRIDAY), 03:45 PM. Is it always take this so long??????
Yuan Send email
 
Nov 6, 2017

VERY SLOW DELIVERY

I have 2 document send out to Hong Kong but already 2 week still at MPC PMIH (KLIA)

I need know what wrong which that

I have send out on 20 Oct 2017 from Post Office Jinjang,
23 Oct 2017 showing at MPC PMIH (KLIA) and after no any updated......

And I try to call few times but unable to connect to anyone to speak.

I just need know why still pending at KLIA.

VERY SLOW DELIVERY

alfyx Send email
 
Oct 19, 2017

WHY I CAN'T TRACE MY PARCEL !

It's been a week after the seller post my parcel. Then, when I check, my parcel wasn't available. What the HECK. I know the seller not a scammer, because that other parcel she post out has been received to the owner. Please, I want to know where my parcel! Enough.

WHY I CAN'T TRACE MY PARCEL !

disgruntled user Send email
 
Oct 19, 2017

bad bad bad service

poslaju my arse is what i have to say

one: tracking details updated very very very late

two: how is it, that though the item is posted from sungai petani on the first day, by the second it was in langkawi, and on the third in pj? when it was supposed to be heading to just penang? what kind of joyride are you taking my coffee on, honestly?

three: not the first time this has happened. if i'd known the seller would have used poslaju i would not have ordered from him/her

well, twice bitten thrice shy, i guess
Rasty Davie Rayang Send email
 
Oct 17, 2017

item not receive

The item have dispatched out on 10.10.2017 from Pos Laju Batu Caves. Until now im not received the item. Usually pos to east malaysia need 3-5 working days. But now almost 1 week. Because estimate the item will be arrives on 16.10.2010 (yesterday) but im not received it anymore. Also the tracking list is not update.So, where the item is actually. Please Take ur responbility. Thanks for your cooperation!

item not receive

wanos Send email
 
Oct 16, 2017

BAD SERVICE

I ORDER A STUFF AND MY DEALER SENT IT.WHEN POSTLAJU CAME TO MY HOUSE THERE WERENO ONE BUT THEY DIDN'T CALL OR NOTIFY ME ! HOW AM I SUPPOSED TO KNOW ITS MY THINGS HAS ARRIVEDOR NOT WHEN U DON'T NOTIFY.ICALL POSTLAJU PUCHONG FOR MORE 10 NOBODY PICKED UP AND CALLED BACK AFEW DAYS AND FINALLY SOMEONE PICKED UP AFTER TRYING 4 TIMES.VERY VERY BAD SERVICE.
ahmdanayne Send email
 
Oct 15, 2017

Item not submitted to the actual recipient.

I would like to make 2 complaints.

1) Bukit Badong Pos Laju worker, Bestari Jaya does not ship goods posted to the actual recipient. Refer to no. tracking EH244469773MY items sent by Bella De Luna has been postal from the Post Office (Gombak Poslaju Submission Branch) are not submitted to the actual recipient.

2) Refer to track & trace posts website, the goods that have been delivered are received by Ku Noraini. Ku Noraini is not the person who is entitled to receive this item.

I hereby request Pos Laju Malaysia to investigate and take due diligence on my complaint. Please respond to this complaint to my email [email protected] For other queries please email to me for further details.


Thanks

Item not submitted to the actual recipient.

ahmdanayne Send email
 
Oct 15, 2017

Item not submitted to the actual recipient.

I would like to make 2 complaints.

1) Bukit Badong Pos Laju worker, Bestari Jaya does not ship goods posted to the actual recipient. Refer to no. tracking EH244469773MY items sent by Bella De Luna has been postal from the Post Office (Gombak Poslaju Submission Branch) are not submitted to the actual recipient.
2) Refer to track & trace posts website, the goods that have been delivered are received by Ku Noraini. Ku Noraini is not the person who is entitled to receive this item.

I hereby request Pos Laju Malaysia to investigate and take due diligence on my complaint. Please respond to this complaint to my email [email protected] For other queries please email to me for further details.
b0704 Send email
 
Oct 12, 2017

always Unsuccessful delivery disappointed service very bad

I call the customer care service 1300300300 but no connect to speak to anyone,no people answer,just listern to the robot talk again and again.Pos laju balakong this office very bad service work attitude is very bad.i changed few addresses also unsuccessful sent,but another pos office was successfully sent .this is not first time ,if not improved then this will cause other people time trouble
LB Ng Send email
 
Oct 12, 2017

Lost tracking

My parcel was send out on 08 Oct from Johor Bharu, from the tracking Item send out from Butterworth on 11.29am to where????
There are NO update at all till today ( 12 Oct 2017).
I has sent email to customer care but there are no reply at all.
What status of my parcel???? where are my parcel now????
My tracking No : EN858100755MY

Lost tracking

Wilson lee Send email
 
Oct 4, 2017

Bad service

The delivery person is very lazy and rude. My house is a condominium the delivery person didn't not want to go up and said that my house have no people but actually my house have a lots of people. This is what a irresponsible action. Then I called the delivery person his don't even admit that he is wrong. I hope that pos laju can take the action that suppose to do. I hope that I will not this kind of person next time .
Noornabila Send email
 
Oct 4, 2017

Barang tak sampai,kata dah hantar tapi tak tinggal kan note untuk collect

Dah 2 hari tunggu pos laju tidak sampai, bila cek tracking kata dah item out for delivery, bila call tanya kata tak ada orang rumah pagar warna hitam,semua rumah pagar warna hitam kat sini dan sentiasa ada dekat rumah menunggu pos laju,sbb dah tau nak delivery.,sebelum ni beli barang sampai je dan kalau tak sampai pun akan tinggal slip note untuk collect,ni tak tinggal pun,box ade je untuk tinggal kan slip tu...
Tracking num-EN411034385MY

Barang tak sampai,kata dah hantar tapi tak tinggal kan note untuk collect

Sangeetha Send email
 
Sep 30, 2017

Complain against parcel no.EH567352215MY

To the relevant officer Incharge at Postlaju malaysia,

It is so disappointing that Pos laju is opening publics parcel and stealing our items,

This is really unacceptable and it leads to a police report which I might be doing against post laju.

Why is the parcel being open staple upon delivery why you guys have to open our parcel.

Really worst attitude and no reliability on post Lau standard. I need a clear explanation on my parcel missing items and I will proceed further with a police report against post laju if I don't get a proper explanation form ur side.

I need a reply as soon as possible.

From Sangeetha
Hp:- 0167844905
Singapore Hp 91646624

Complain against parcel no.EH567352215MY Complain against parcel no.EH567352215MY

Hew Send email
 
Sep 25, 2017

Very slow delivery

My parcel sent out from Penang on 14/9/2017 finally arrived in my mail box over last weekend (today is 25/9/2017).I am in KL. Before this I called the customer care 1300300300 few times but unable to connect to anyone to speak. I wrote an email on 19/9/2017 and received an auto reply stating that someone (not auto reply) will reply my email in two days but unfortunately no one did. V
Haziq Basar Send email
 
Sep 21, 2017

Parcel Stuck on Transit Office

I have purchased an item from an online shop on 16th September and the parcel supposely to be delivered TODAY (21st September 2017) from Semnanjung > Sabah.

But, there seem to be a huge delay on the transit office which I do not know what was the factor. I have been tracing my parcel, the last activity was on 18th September "consignment dispatch out from transit office" situated in KLIA and its been there for 4 days now since 18th September.

To me it is crucial for the staff to atleast send detailed information upon delay or any other problems that may occur. I honestly am upset towards this matter. I wish that Pos Laju can assist us (customer) with this matter because I have seen there are several more complaints upon the similar matter.

Parcel Stuck on Transit Office

tresportsales Send email
 
Sep 20, 2017

DAMAGED PARCEL

To WHOM MAY CONCERN,

Receiver : LAW BEN CHANG
Address : JUTA HARAPAN ENGINEERING,
LOT.NO.7 BLK A LAZENDA WAREHOUSE OFF JALAN RANCHA-RANCHA
P.O.BOX 80294,87000 W.P LABUAN.
Con. No : EN32821383MY
Send Date : 18th SEPT 2017

Please be informed that the above sent parcel has been found damaged in transit when receiving by my customer. As the items inside made by plastic material toys were found damaged and we have to replace new item to our customer at Labuan again. I expect to be paid the full compensation on the item as soon as possible.
Your prompt reply regarding the above said complaint would be greatly appreciated.
My email address is [email protected]

DAMAGED PARCEL DAMAGED PARCEL DAMAGED PARCEL DAMAGED PARCEL

wanbabun Send email
 
Sep 11, 2017

barang tak sampai lagi woiiii

berapa lama aku nak tunggu daaaa... jangan buat aku tertunggu2 la... dispatch out 05/09/2017... now 12/09/2017... so how many day for waiting...?... jangan bagi orang buat spekulasi yg bukan2 la... sama2 cari rezeki... so sama2 la paham... adoiiiiii

barang tak sampai lagi woiiii

elsee Send email
 
Aug 11, 2017

Barang tak sampai lagi

Poslaju pick up barang di Gombak, KL pada 7/8/2017 ke Pendang, Kedah. Tracking No. EN238257050MY.

Sehingga semalam 10/8/2017 status "item dispatched out" tapi barang masih tak sampai juga. Dan hari ni 11/8/2017 poslaju cawangan Kedah CUTI. 5 hari dah customer tunggu. Barang sangat urgent untuk customer.

Harap pihak poslaju baiki dan ambil tindakan!

Tq.
nurain Send email
 
Aug 4, 2017

BROKEN PARCEL

To: WHOM IT MAY CONCERN,

Receiver : NUR AIN ABU BAKAR
Address : Cardiovascular, Diabetes & Nutrition Research Centre,
Institute for Medical Research,
Jalan Pahang,
50588 Kuala Lumpur
Con. No : EH 507284645 MY
Send Date : 2ND AUGUST 2016

I have received a broken styrofoam box on 3rd August 2017. The box has been labeled with a fragile sticker at the top. The freezer box inside the styrofoam box has also broken. Sample tubes scattered inside the box. I was very disappointed with POSLAJU service. I hope POSLAJU can improve the quality of service in the future. Thank you.

BROKEN PARCEL BROKEN PARCEL BROKEN PARCEL

esther0209 Send email
 
Jul 27, 2017

Where‘s my parcel ?

My Poslaju parcel was apparently signed for by someone with my name this Tuesday. But it was definately not my signature and the post man had definately not came to my house .

When I contacted Pos laju and was told it had been delivered and signed for but they would ask the driver what happened. Until today, they still passing the ball and did not give me any answer. I'm so annoyed, not only that the post man would hand the parcel over to someone at the wrong address, with no proof that they are the owner of the parcel, but also that someone would do that!

It is Pos Laju Muar's responsibility to get my parcel back. Having met and called them up countless times, BUT I am still unable to retrieve my lost parcel till today. So, how long did I gonna wait for my parcel?

PlsTake action!! I already complaint to customer service & it seems no action at all !!!
esther0209 Send email
 
Jul 27, 2017

Wrong delivery person and address

My Poslaju parcel was apparently signed for by someone with my name this Tuesday. But it was definately not my signature and the post man had definately not came to my house .

When I contacted Pos laju and was told it had been delivered and signed for but they would ask the driver what happened. Until today, they still passing the ball and did not give me any answer. I'm so annoyed, not only that the post man would hand the parcel over to someone at the wrong address, with no proof that they are the owner of the parcel, but also that someone would do that!

It is Pos Laju Muar's responsibility to get my parcel back. Having met and called them up countless times, BUT I am still unable to retrieve my lost parcel till today. So, how long did I gonna wait for my parcel?

PlsTake action!! I already complaint to customer service & it seems no action at all !!!

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