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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

Winterbear97 Send email
 
Dec 10, 2019

Barang stuck di counter seminggu !!!!!

Barang sy dh stuck di counter POSLAJU JALAN SONG seminggu belum sampai Sabah lagi. Mana pergi barang tu? Customer dah complain barang tak sampai2 lagi. Korg buat kerja ke tak nie woiii. Takkan nak ganti rugi duit customer padahal ni salah POSLAJU. Tolong cek ni tracking no EHA086174258MY

Barang stuck di counter seminggu !!!!!

Grace123 Send email
 
Dec 10, 2019

Did not receive items

Please send my items to me. I've waited a long time yet it still hasn't been sent. I called the facility yet nobody picked up. View the screenshot for info about my items. Thank you and please take action.

Did not receive items

Grace123 Send email
 
Dec 10, 2019

My items are not sent to me

Hello.. I want to know why the items i bought from an online shop not sent to me
Tracking number: MY1906662717824
The items are under a person named grace
So, has been a long time already and i called nobody picked up
Please take action, thank you.
Rick1234 Send email
 
Dec 9, 2019

Poslaju didn't update my tracking item

my parcel has been struck for almost 1 week! it supposed to dispatch out from transit office on 3 Dec. and sadly poslaju didn't update anything after that.
Help me out here!!

btw this is my tracking number

ERB005705157MY

Poslaju didn't update my tracking item

Nabilah Send email
 
Dec 2, 2019

ITEM NOT RECEIVED

KNP BARANG AKU TAK SAMPAI2 LAGI ALMOST 2 MINGGU . CHECK NO TRACKING TAK GERAK2 DARI TANGGAL 20😪😪 DAH CALL HOTLINE POSLAJU 3 KALI, DORANG JUST SURUH TUNGGU DAN TUNGGU . SAMPAI BILA NAK TUNGGU?? LEMBAB SGT LAH. KALAU DLM MINGGU NI TAK SMPAI SAYA BUAT REPORT POLIS. ni no tracking ERA762383091MY


nagaizumi Send email
 
Nov 28, 2019

ITEM STILL NOT DELIVERED (ERA666503115MY)

My item tracking status has been the same since 19th November until now. ERA666503115MY
How can Pos Laju be so slow? It's been 9 days already. Pls check on it.
nagaizumi Send email
 
Nov 28, 2019

ITEM STILL NOT DELIVERED (ERA666503115MY)

I have a parcel from Seremban to Kota Kinabalu. Tracking Number is ERA666503115MY.

The status of the parcel (Consignment dispatch out from Transit Office) has been the same since 19th November 2019.
I have even gone to my local Pos Laju office on 24th November 2019 to seek for help, they told me that it would take 3 working days MAXIMUM to solve this issue.

It has been 4 days now and the status is still the same. I called Pos Laju helpline but I kept getting my call on hold saying that all customer service officers are busy and even waited for 10 mins without getting a customer service officer to me.

Pos Laju, please do something about this matter. Help a brother out please.

Thank you.


nagaizumi Send email
 
Nov 28, 2019

ITEM STILL NOT DELIVERED (ERA666503115MY)

I have a parcel from Seremban to Kota Kinabalu. Tracking Number is ERA666503115MY.

The status of the parcel (Consignment dispatch out from Transit Office) has been the same since 19th November 2019.
I have even gone to my local Pos Laju office on 24th November 2019 to seek for help, they told me that it would take 3 working days MAXIMUM to solve this issue.

It has been 4 days now and the status is still the same. I called Pos Laju helpline but I kept getting my call on hold saying that all customer service officers are busy and even waited for 10 mins without getting a customer service officer to me.

Pos Laju, please do something about this matter. Help a brother out please.

Thank you.


Sasuke1106 Send email
 
Nov 26, 2019

Ridiculous Waiting (Consignment dispatched out FOREVER)

CD304316508MY

EHA073400018MY

Please check for this two items
I know poslaju is busy and difficult
so i wait patiently and no complain
but this is too over la wei
1 week i can tahan
2 weeks i can tahan also
but 3 weeks... weiii
help me check
i try keep cool
and wait
thanks ya
see ya
Tiffany Lew Send email
 
Nov 21, 2019

Delivery Status Not Updated

I have a parcel from Japan (EN048565267JP) that is stuck at the same status "Item dispatched out from Transit Office" for several days already. Please check and update the item status. Also, the customer service email reply is so slow that it take days for me to receive the reply from your staff. Please improve it as customer service is crucial for a delivery company. Thank you.

Delivery Status Not Updated

nuhara Send email
 
Nov 20, 2019

PACKAGE STUCK OR STATUS NOT UPDATE

PACKAGE STUCK OR STATUS NOT UPDATE
My tracking no is EH718478299MY, the status only show "Consignment dispatch out from Transit Office' on 15/11/19. until now, i haven't receive my item yet. pls check on it
Sharyfah Send email
 
Nov 20, 2019

No update tracking number

Tracking Number LP005375858MY

My parcel from Malaysia to Singapore is stuck and held for clearance for 3 days now.

The last update was on 15 November 2019, processed from posting at Post Offices(KLIA HUB) and no updates since then.

Then line to your customer service is always busy, what is the next solution here?

Would appreciate your promptness and understanding on this matter!

Thank you.
Hana Send email
 
Nov 19, 2019

parcel not updated

PLEASE UPDATE MY PARCEL ERA562653099MY. NO UPDATE FOR MORE THAN A WEEK!! NO UPDATE SINCE 6 NOVEMBER 2019 AND NOW ALREADY 19 NOVEMBER 2019 ! NEVER HAPPEN BEFORE. ITS OK IF TAKE 2-3 DAY BUT THIS IS TOO MUCH TIME. I DONT KNOW IF U AWARE OF THIS BUT PLEASE NEVER DO THIS TO YOUR CUSTOMER. AT LEAST GIVE US AN UPDATE. PLEASE PLEASE UPDATE OUR ITEM.
TIZ IZZATI Send email
 
Nov 19, 2019

Postage lambat dan barang rosak

Hi. Saya nak bertanya dan membuat aduan mengenai service pos saya baru-baru ni. Sy telah membeli barang(kek lapis) dari Kuching Sarawak, kek telah di pos sejak 12 Nov 2019. Saya menerima kek2 tersebut di destinasi saya di Kulim pada 18 Nov 2019 petang. Hal ini menyebabkan kek2 saya kebanyakan rosak. Bagaimanakah cara saya boleh membuat tuntuan bayaran ganti rugi daripada pihak tuan bagi menanggung kerugian disebabkan jarak masak hampir seminggu ini menyebabkan kek2 tersebut rosak.

No tracking EHA034614802MY

Bil kek yang rosak: 13biji

Postage lambat dan barang rosak

qielaavevo Send email
 
Nov 18, 2019

Parcel stuck at ECBC

It’s been 6 days and my parcel is stuck at ECBC. The status says [ECBC] Item dispatched out since 12/11/2019. Today is already 18/11/2019 and I still didn’t get any update. My tracking status is not moving at all. Poslaju please takes concern regarding on this issue, thank you.

Here’s my tracking number : ERA691976735MY


syera Send email
 
Nov 18, 2019

Item stuck

Seller post 13/11/19 dan stuck dekat Pos Mel Nasional dari 14/11/19 sampai harini masih tiada progress.
Email care services pun no feedback, call pun tak pick up.
Apa masalah Poslaju sebenarnya?
Boleh tolong trace tracking saya tak dekat mana sebenarnya parcel saya berada sekarang..
CD358750540MY
Darren Lu Send email
 
Nov 18, 2019

ITEM STILL NOT DELIVERED

Dear Poslaju, please help me check ERA603408926MY still stuck at 16 Nov 2019, 06:43:11 PM Item posted over the counter Kota Kinabalu Mail Processing Centre
parcel status not update too
MaxYoe Send email
 
Nov 17, 2019

ITEM DISPATCHED OUT TERLALU LAMA!

EH631377632MY

Item saya terlalu lama dispatched out, customer dah mula naik angin sebab biasa hanya ambil masa 2-3 hari je. Jarak pos pun dekat je. Tolonglah POSLAJU proceed barang saya cepat sikit. Customer urgent nak pakai brang tu!

ITEM DISPATCHED OUT TERLALU LAMA!

MaxYoe Send email
 
Nov 17, 2019

MY PARCEL STILL STUCK

EH631377632MY

My item dispatched out too long. My customer urgent to use the item! Usually just take 2-3 days to arrive. But still no update till today. Frustrated with your services!

MY PARCEL STILL STUCK

B88 Send email
 
Nov 16, 2019

No status update

My parcel is nowhere to be found, can't track it anywhere. System says that it's in Poslaju Cheras but I call them, they told me that it's at the ParcelHub Shah Alam till now no news😩. How long will it takes to deliver since thursday item have been deliver from Cheras to Kepong which normally takes 1 day. Can't they improve more. Tracking number ERA747570622MY.
karen mk Send email
 
Nov 14, 2019

NO REASON FOR FRAUD !

THIS IS A POOR SERVICE , YOU DONT WANT PEOPLE TO SAY BAD , BUT WHAT SERVICES DO YOU DO ? FOR FRAUD ? AND NO UPDATE TRACKING ? OR NO SERVICE ETHICS ? A SERIES OF SLOW WORK , FRAUD . YOU ONLY WILL LATE MORE PEOPLE COMPLAINT ! AND NO USE YOUR BRAND !

THE PRODUCT IS HEALTHY FOOD .IT IS SAFE TO PASS . SINCE YOU ARE NOT SHIPPING , YOU STILL HAVE TO SWINDLE !
POSLAJU IS POOR SERVICE , SAY IT AGAIN , NO PEOPLE WANT TO LIKE THAT SAY . BUT YOU SERVICE IS DO LIKE THAT , HOW TO MAKE PEOPLE OBEY ?

PLEASE GIVE ME A REASON FOR THIS FRAUD ! RM 129 ! POOR SERVICE POSLAJU !
yeapchoileng Send email
 
Nov 14, 2019

ITEM STILL NOT DELIVERED

PLEASE HELP ME CHECK ERA644783475MY STATUS STILL STUCK AT 23 Oct 2019, 06:43:11 PM Item posted over the counter Pos Laju Kuantan
yeapchoileng Send email
 
Nov 14, 2019

ITEM STILL NOT DELIVERED

Dear Poslaju, please help me check ERA644783475MY still stuck at 23 Oct 2019, 06:43:11 PM Item posted over the counter Pos Laju Kuantan
yeapchoileng Send email
 
Nov 14, 2019

ITEM STILL NOT DELIVERED

Dear Poslaju, please help me check this parcel ERA644872626MY stiil stuck at 20 Oct 2019, 10:25:12 AM Arrive at delivery facility at Pos Laju Kulim
yeapchoileng Send email
 
Nov 14, 2019

ITEM STILL NOT DELIVERED

Dear Poslaju, this parcel ERA644759034MY Still stuck at 24 Oct 2019, 09:09:07 AM Item out for delivery Pos Laju Ampang,
please help me check and get back to me soon,thx.

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