Submit a Complaint

Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

Syahira Zainuddin Send email
 
Apr 3, 2020

Barang stuck

Barang saayaa stuck. Patut nyaaa dari 1 april lagii hantar. Stuckkk dekat pos dah 4 hari. Bila tengok tracking masih samaa je.
SAHIRAH Send email
 
Apr 2, 2020

STUCK FOR 2 DAYS

2 DAYS STUCK AT KLIA HUB ?! PLEASE ASAP
ERB536530803MY
Desmond Send email
 
Apr 2, 2020

item tak bergerak

item stuck at klia hub for 2 days please proceed asap
ERB518502576MY
Vince Tham Send email
 
Apr 2, 2020

Workers are deeply Lazy

Those guy are delivery A package to my place, don’t even to drop a call to me for item receiving... just leave a pos Laju paper on my door and leave.. have you guys check with this people do they work correctly.. During Covid-19 Period I have to get to pos Laju office to collect Parcel .. what is the name problem with those guys ? Those guys who work with pos Laju I think you all will really get into it .. otherwise why we choose Pos Laju in future
Number Item Tracking - RP385579864MX
ilyyin Send email
 
Apr 2, 2020

item untraceable

ERB536233734MY . item untraceable. bila call 1300300300 . talian sibuk memanjang . saya dah call lebih sejam . please tell me about my item

item untraceable

MINIX Send email
 
Mar 31, 2020

item not received

as all the response from the Pos team has been the same. Almost cut and paste reply which is disappointing because it seems no one wants to help solve my issue.

1. As previously mentioned the parcel: LA972229296CN arrived in Pos TTDI which is a kaunter serahan. All previous times I had parcels routed there I had received a note from Pos to go and pick it up. This time however, I was not given a notice. Only found out the parcel ended up there via track and trace.

2. The parcel itself is quite small though I doubt it can fit in my mailbox which is just a letter slot opening. I have checked, re- checked and checked again near the letter area. At the guard house. No sign of the parcel.

3. 'For your information, any inquiries for Pos Ekspress item should be made within 10 days from the item arrived in Malaysia.
We are unable to proceed with your further inquiries as it already exceeded the time frame period'
> I did not receive notification of the parcel's arrival therefore did not know it arrived at date as per tracking
> Please advise next point of escalation of this issue to as I want a resolution from Pos not just copy paste reply
MINIX Send email
 
Mar 31, 2020

ITEM NOT RECEIVED

ITEM ARRIVED AT CAWANGAN SERAHAN TTDI.
WAS NOT NOTIFIED BY POS THAT ITEM WAS THERE, WHICH THEY NORMALLY INFORM VIA CONSIGNMENT NOTE.
EMAILED THEM MANY TIMES, GETTING THE SAME AUTO REPLIES WITH NO END NOR PROGRESS IN SIGHT. HOW TO ESCALATE ISSUE TO THEIR MANAGEMENT. OR NEED TO GO TO THE DAILIES?
NO ONE ANSWERS THE PHONE, SAME COPY AND PASTE REPLIES ON FACEBOOK.
wardah Send email
 
Mar 11, 2020

PARCEL BELUM DITERIMA

tracking no : EHA094004936MY

Mar 07, 2020 Consignment dispatch out from Transit Office
04:03 AM Pos Laju Transit Office

Mar 05, 2020 Consignment dispatch out from Transit Office
02:55 AM Pos Laju Transit Office (KLIA Hub)

Mar 04, 2020 Item dispatched out
06:26 PM Pos Laju Sg. Petani

Mar 04, 2020 Item posted over the counter
06:19 PM Pos Laju Sg. Petani

** sampai hari ni (11/03/20) parcel belum sampai..
Belle Chew Send email
 
Mar 9, 2020

Stuck at the status 'consignment dispatched out'

My parcel has been stuck at the status of 'consignment dispatch out' for more rhan 10 days.. Please follow up my parcel.. Thanks
Aimy Aqilah II Send email
 
Feb 7, 2020

Parcel stuck ERB231985570MY

Parcel lama stuck dekat klia. dah dekat 3minggu.. barang cust saya. tolonglah check betul2.. call xjawab
Aamani Send email
 
Jan 26, 2020

PARCEL STUCK FOR 5 DAYS

Hello,

I have been tracking my parcel for a while already and it has been "dispatched out from the KLIA Hub” since 22th January, 1:05am. Is it stuck? Hopefully I can get clarification on this and hopefully there is nothing wrong with it.

Please have someone to manually because its veru URGENT and personally check on the parcel, thank you.

Tracking Number: EP696270025MY
Mizirna Send email
 
Jan 22, 2020

Barang tak sampai nak hampir 2 minggu dah

Barang saya tak sampai-sampai last update 16 Jan 2020
ERB200682640MY . . Call poslaju center langsung tak jawab. Adakah beginu cara kamu bertugas??
Olivia Ackerman Send email
 
Jan 15, 2020

Delay in posting

Please do your job properly. My item has been delay for 3 days in a same place. I have been waiting for 1 weeks

Delay in posting

Keong Henry Send email
 
Jan 14, 2020

Parcel stuck di klia hub 6 hari

My item tracking status not ITEM SAYA ERB182930484MY TELAH 6 HARI BELUM DIUPDATE KEPADA NO TRACKING DAN TELAH BERADA DI KLIA HUB SELAMA 6 HARI TAK GERAK2 SAYA MOHON KEPADA PIHAK POSLAJU DAPAT MENGHANTARKAN IA KEPADA SAYA DENGAN SEGERA KERANA ITEM IALAH BARANG JUALAN SAYA DAN CUSTOMER ASYIK COMPLAINT TENTANG KELAMBATAN SILA MEMPERCEPATKAN PROCESS TERIMA KASIH POSLAJU
pengguna Send email
 
Jan 9, 2020

BARANG STUCK DI ECPC SUBANG JAYA DAN TIADA UPDATE

CONSIGNMENT NOTE : EN006150105MY

DARIPADA 4/1/2020 MASIH TIADA UPDATE .. CALL OFFICE TIADA SIAPA ANGKAT
SEKARANG DH 9 HB , CUSTOMER DH COMPLAIN BARANG NAK PAKAI URGENT.
BUAT PEKERJA POSLAJU SUBANG JAYA. DEDIKASI LAH SIKIT, AMANAH LAH MASA BEKERJA
PEMALAS SANGAT DAH KE SAMPAI NAK UPDATE TU PUN TAK BOLEH. KALAU DAH MALAS SANGAT BERHENTI KERJA LAH.
KECIK KECIK TAK NAK MAMPOS, DAH BESAR MENYUSAHKAN ORANG.

MANAGEMENT POS MALAYSIA ,DIHARAP AMBIL TINDAKAN PADA ECPC SUBANG JAYA.
pengguna Send email
 
Jan 9, 2020

parcel stuck and no update

kenapa parcel dalam system tak update, customer dah complain pd company, last update 4/1/2020
lpas tu senyap..call pun tak ada siapa yang angkat...pemalas sangat ke pekerja poslaju subang jaya ni..kalau malas berhenti kerja je lah. kecik2 tak nak mampos ,dah besar menyusahkan orang. stupid worker!
syaff Send email
 
Jan 8, 2020

parcel stuck

Parcel stuck since 3 Jan. Please check and update. Make it fast. FE302351745MY
syaff Send email
 
Jan 8, 2020

parcel stick

Parcel stuck. FE302351745MY. Please check and update. Make it fast.
tatykhan13 Send email
 
Jan 8, 2020

Consignment dispatch out from Transit Office - Sit there for too long

EHA117465448MY - MIRI SARAWAK POS LAJU
Consignment dispatch out from Transit Office since 3rd January. Been there for 5 days already. Why delayed?

Consignment dispatch out from Transit Office - Sit there for too long

Blackwhite Send email
 
Jan 7, 2020

Item not yet received

Barang still at the same place since 26/12/2019. When will I received it, atleast inform if there is a problem with the delivery.

Item not yet received

mann Send email
 
Jan 6, 2020

Item not received no update 2 weeks lapsed

ERB126282859MY

26-12-2019 19:32
[Pos Laju Transit Office (KLIA Hub)]Consignment dispatch out from Transit Office


26-12-2019 19:32
[Pos Laju Transit Office (KLIA Hub)]Item processed


26-12-2019 17:29
[Pos Laju Banting ]Item picked up (POSLAJU:ERB126282859MY)

Poslaju, 14days lapsed, no update, item not received. What's wrong ?
mann Send email
 
Jan 6, 2020

Poslaju Item not delivered after 2 weeks

ERB126282859MY


26-12-2019 19:32
[Pos Laju Transit Office (KLIA Hub)]Consignment dispatch out from Transit Office

26-12-2019 19:32
[Pos Laju Transit Office (KLIA Hub)]Item processed

26-12-2019 17:29
[Pos Laju Banting ]Item picked up (POSLAJU:ERB126282859MY)

Poslaju, 14days lapsed since item pick up at Banting, no update at all. What's wrong with Poslaju ??
Nor Azeera Huranyu Send email
 
Jan 6, 2020

Delivery problem

Brg stuck weii. Plsla poslaju, aku nak buat report police ni kalau brg aku x smpai2 lg. Mula2 aku sabar lg, tp ni dah nak msuk 6hb amendeee ni. Lembap gile, dahla nak pakai brg tu urgent. Plsla poslaju, jgn simpan brg aku tu lama2. Hntr pls brg tu🙂

Delivery problem

yeinweyy Send email
 
Jan 5, 2020

barang x smpai...alasan owner x de kt rumah

apa ni...pekerja poslaju buat apa..malas sgt ke apa...sampai bagi surat suruh ambik kt pejabat pos..alasan x de kt rumah...saya menunggu depan rumah...and tunggu panggilam call pon x de...apa ni..barang to besar saya dh x de kenderaan sbab to menggunakan khidmat ni...sila ambil tindakan atas pekeja pos yg buat perangai mcm ni
Abdul227 Send email
 
Jan 5, 2020

Parcel is stuck

EN420992059MY

Please check this parcel so it can arrive before I decide to file a refund. Item has been stuck on "consignment dispatch out from transit office" since the 27th of December 2019. It is not from overseas so there is no reason for the parcel to take this long to reach the closest facility near me. The item may have already reached said facility but Poslaju has not updated the status if so. Thus why, Poslaju must consider working a little bit more efficiently so the customers are happy to continue using their services.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Star Plus Channel - Star plus serial ad again & again😖😖
    Please stop this again again and again anupma add 1 lakh...
    Pall mall red - Mould in my filter
    I purchased a packet of cigarettes the day before...
    Edgars - Airtime
    Hi my name is lerato menyatsoe.I went to Edgar's to...
    rechargeindia.club - India economy is getting damaged
    100% कैश बैक ऑफर /और 100% के...
    Giromo - PARCEL STUCK AT PARCEL HUB
    My Parcel still stuck at parcel hub from 19/06/2020 till...
    Grimo - PARCEL STUCK AT PARCEL HUB
    PARCEL STUCK DI POSLAJU PARCEL HUB KLIA My parcel has...
    POSLAJU TRANSIT KLIA HUB - MY PARCEL DELAYED
    TRACKING NUMBER : EHA 119400878 MY Good...
    POSLAJU KLIA HUB - NO PRGRESSION
    TRACKING NUMBER : EHA 119400878 MY Good...
    NELSA WET TISSUE - NO PRGRESSION
    TRACKING NUMBER : EHA 119400878 MY Good...
    EHA 119400878 MY - NO PROGRESSION
    TRACKING NUMBER : EHA 119400878 MY Good...

    Recently Updated Complaints

    Star Plus Channel - Star plus serial ad again & again😖😖
    Please stop this again again and again anupma add 1 lakh...
    Pall mall red - Mould in my filter
    I purchased a packet of cigarettes the day before...
    Edgars - Airtime
    Hi my name is lerato menyatsoe.I went to Edgar's to...
    rechargeindia.club - India economy is getting damaged
    100% कैश बैक ऑफर /और 100% के...
    Giromo - PARCEL STUCK AT PARCEL HUB
    My Parcel still stuck at parcel hub from 19/06/2020 till...
    Grimo - PARCEL STUCK AT PARCEL HUB
    PARCEL STUCK DI POSLAJU PARCEL HUB KLIA My parcel has...
    POSLAJU TRANSIT KLIA HUB - MY PARCEL DELAYED
    TRACKING NUMBER : EHA 119400878 MY Good...
    POSLAJU KLIA HUB - NO PRGRESSION
    TRACKING NUMBER : EHA 119400878 MY Good...
    NELSA WET TISSUE - NO PRGRESSION
    TRACKING NUMBER : EHA 119400878 MY Good...
    EHA 119400878 MY - NO PROGRESSION
    TRACKING NUMBER : EHA 119400878 MY Good...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username