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KFC Malaysia

Malaysia

Consumer complaints and reviews about KFC Malaysia

Mranybody Send email
 
Nov 24, 2017

Ketidak adilan Manager kfc seri kembangan bersebelahan south city plaza

Saya bukan seorg pekerja, tapi rakan kepada pekerja. Saya dapat tahu yg manager di cawangan tu tidak adil sehingga kan memberikan pekerja yg DISAYANGI cuti sekaligus sehingga kan kekurangan pekerja di cawangan itu. Saya kasihan. Tapi xmampu buat apa2. Please jgn ade berat sebelah akan pekerja lain. Tlg lyn semua dgn adil. Terima kasih
Khalidrahman Send email
 
Nov 23, 2017

KFC ESSO(PETRON) BATU 9 HULU LANGAT

Pukul 5.07 petang 23nov 2017,saya ingin mengambil pesanan saya yang berharga rm21.50.saya memberikan rm30 tapi dengan agak kurang sopan pekerja chashier menyatakan tak ada rm2 ke!!sengal lah!!.saya kata tak ada.(di belakang ada yang mentertawakan dan SEDANG MAKAN PULA..tak apa sabar saya boleh tahan lagi,saya mencuba ayam apabila sampai di rumah.ayam kfc rasa pasir dan bau terok,sabar saya dah tak tertahan.ini sudah melampau kfc petron batu9 hulu langat,baik anda periksa staff anda..adakan kaunseling untuk melayan baik pelanggan anda,menyakitkan hati..nama staff kaunter yang tertulis di resit adalah 307 MIZI (DT)
Kalini saya rasa menyampah dengan kfc batu9

KFC ESSO(PETRON) BATU 9 HULU LANGAT

abdulwahid.1976.sg Send email
 
Nov 19, 2017

wrong sense worker

I am Abdul wahid, i am residing in singapore. I came to malaysia for a tour and i am moving to India as my next travel. I am staying at Ampang place. I came to your shop on 17.11.2017,shop location KFC Jalan Wawasan 2/3, Bandar Baru Ampang, 68000 Selangor, I came with my wife and my daughter.. my daughter age is 16. On your shop one of the workers saw my daughter in wrong sense that i noticed. If sees my daughter as normal thats ok but his sight is not in good sense... and looking at my daughter for a long and number of times. He is called my daughter using some different sounds, This kind of persons, making the tourists to be get irritated and to make them feel unhappy. Dont placement the young age persons at this place and never make others feel, its all in the hand of the shop owners. all the younge people's not doing like this, It's happen front of the shop, he is wearing KFC uniform That time i notedown The worker name. The worker name is " Fadzil ". Appearance of the worker short and black, Never make placement of this young age person to make to other also feel and make unhappy. I am posting this information, as a father i am really feeling for this. Please take some action on this... feel as a father while taking this action. And please share the action that you taken on him (the worker) to my mail. if you not take action against him i write the mail to KFC headquarters, my mobile number not reached Because i am travelling abroad.

Thank you

location of the shop
52G -54G,
Jalan Wawasan 2/3,
Bandar Baru Ampang,
68000
Selangor

worker name : Fadzil
Zerah Send email
 
Nov 16, 2017

Zera

Saya rasa kecawa dgn service KFC Triang. Saya membeli melalui DT sudah dua kali saya meminta ayam spicy tatapi tetap mereka memberi ayam ori tanpa memberitahu atau meminta maaf kepada saya. Saya KFC nie perlu mempertingkatkan lagi service agar staf anda boleh melakukan kerja dgn jujur dan ikhlas.
Arsenict Send email
 
Nov 16, 2017

Bad Service

Saya datang ke KFC Tanjung Malim bersebelahan stesen minyak BHP pada waktu 1.00pm, hmpir smua menu not available . Yg ada hanya menu ayam shj. Add on menu pon xde . Very2 bad service . 2times saya dtg . Its still the same
Jid Send email
 
Nov 11, 2017

Sistem Apa Kejadah

KFC baru buka dekat tol Bertam pakai sistem apa plak....menyusahkan orang lambat...baik pakai sistem beratur lg cepat....mangkaq ubi....

TaxInvoice# : 933-738

Resit print jam 20:37
Jadi panunggu GUA.....jenoh dok tercangak dok tengok screen monitor tunggu number....dah la meniaga ayam....jangan jadi CAP AYAM aka lengai

Jam 21:07 sudah 30minit oiiiii tak dapat lagi
Hahaha
Adlina Send email
 
Nov 9, 2017

POOR SERVICE

Kelmarin 7/11/17 lebih kurang 3.40pm sy dtg untuk makan di kfc balok. Apa yang kurang menarik disini ialah hanya satu kaunter sahaja dibuka walaupun customer que dah lebih 5org. Ada ramai staff di bahagian belakang. Manager juga tidak kelihatan. Sangat mengecewakan dengan situasi ini. Terpaksa berdiri lama untuk membuat pesanan dan terpaksa menunggu lama jugak untuk mendapatkan makanan.


Shezri Send email
 
Nov 5, 2017

Juruwang Biadab KFC Bandar Pusat Jengka

Pada jam 13.17 petang tadi (5/11/2017) saya telah pergi ke KFC cawangan Bandar Pusat Jengka,saya telah membeli Family Feast 5pc combo,saya telah pergi ke kaunter no 2 untuk membuat pembelian yang dijaga oleh juruwang bernama NURUL (memakai cermin mata)masa tiba dikaunter saya kurang peka tentang harga combo yang telah dijelaskan oleh juruwang tersebut,dan juruwang itu dengan nada yang agak biadab menjelaskan harga bil yang perlu saya bayar dengan muka yang masam (tidak puas hati dan tidak mesra)saya sebagai pelanggan yang kerap berbelanja di KFC cawangan Bandar Pusat Jengka sangat kesal dengan keadaan ini,saya berharap pihak KFC akan memberi latihan yang cukup kepada juruwang tersebut tentang tatatertib melayani pelanggan ketika dikaunter

Cara untuk menghubungi saya:
Email:shezriashraf77@gmail.com
Tel:011-33424568
Alamat:Rumah Kakitangan Ladang Lepar Utara 11

Juruwang Biadab KFC Bandar Pusat Jengka

sharolabghani Send email
 
Oct 30, 2017

Bad service

I came to kfc sungai besar around 10.30pm. All fried chickens are gone n the closing tine is 2.00 am.the staff didnt mentioned they are frying new ones instead she promoting burgers.in this case better not open until 2.00 am..closed down around 8.cant tolerate this anymore
Carmen99 Send email
 
Oct 27, 2017

Complaint on POOR SERCIVE

I am really disappointed with the service of KFC at Petronas Metramac Cheras that I visited (27/10/17 at 12.04pm).I have placed my order by drive thru but the your worker(Yana) ask my mother to drive to the front parking as she said we blocked the others but there was no any customers behind us at all.Then we waited for 20 minutes we still didnt get our meal.At that time was raining heavily so my mother went into the store to ask but accidentally she fell down and all your workers saw it.And what we discovered is your worker (Yana) have the food prepared but didnt sent it to us and none of your workers apologize for didnt sending us the meal and the Yana keep saying she is just the cashier. And others workers just shirked their responsibility.Is this kind of POOR SERVICE that your BIG KFC Company provide?What is the point that I went to drive-thru but I still have to went into the store to get my meals?Now my mother has hurt and fell into sick because of your BAD SETVICE but she got no apology from your workers !!!! I hope that your company give me a good explanation and solution if not I will take action!!!
nong Send email
 
Oct 24, 2017

KFC AMAN PURI KEPONG

SERVIS KFC AMAN PURI KEPONG (SELANGOR) SANGAT TERUK...SANGAT TIDAK BERPUAS HATI, SETIAP KALI DATANG SANA AYAM SENTIASA HABIS LEPAS TU KENA TUNGGU LAMA UNTUK DIORANG MASAK AYAM TU...DAH LA BERATUR PANJANG GILA BAPAK GEDABAK...STAF NYA BOLEH PULA KETAWA AYAM TAK DA...GILA BETULLL....AYAM LARI KOT.....SOS PUN SENTIASA X REFILL...
SERVIS TERLALU LAMBAT.....TOLONG PERBAIKI SERVIS SEBAIK MUNGKIN....
SHABAN Send email
 
Oct 21, 2017

NOT SERVING

HI THIS IS SHBAN BIN WAQAR
+60166241787
MAHARTRAVELKL@GMAIL.COM

I WENT ON KLANG BUKIT RAJA KFC 20/10/2017 . I ORDER FOOD STAFF SAID TO ME U YHAVE TO WAIT FOR 20 MIN BECAUSE ZINGER BURGER NOT READY ,AT MEANWHILE I TOOK CHICKEN AND START EATING THEN I WAIT HALF HOUR
NO BUDDY RESPONSE BECAUSE THEY FORGOT MY FOOD ,ONCE I GO TO COUNTER I CAAL MANAGER TO COME AND TALK TO ME ,SHE WAS RUDE I ASKED HER PLZ WRITE FOR ME ON RECIEPT U DELAY MY FOOD SHE EVEN NOT SAYING SORRY OR ANYTHING RUDELY SHE WRITE BACK OF SLIP SHE DELAYED FOOD I TOLD HER I WILL GO AND COMPLAINT SHE EVEN NOT BOTHERD I WAS ON MY BREAK FROM WORK I CAME BACK MY OFFICE VERY LATE KINDLY MANAGMENT CALL ME ON MY NUMBER

NOT SERVING

wswinnie Send email
 
Oct 20, 2017

BAD SERVICE

KFC LIMBANG BRANCH is having bad service. The operation hours are from 9 am until 11 pm but after 9 pm KFC LIMBANG BRANCH won't cook any chickens for sale unless you order in more quantity. Since the business hours until 11 pm why after 9 pm no any choice for order.

Besides that, one of the managers (work night shift on 19/10/2017) is bad in managing. He doesn't know how to arrange the worker, front cashier only have one people is serving the long queue customers. Then the order not giving by queue, he gave for his friends first. Customers wait a long time no service at all.
abooase Send email
 
Oct 20, 2017

hai

Hai KFC
Sila tutup premis anda
Sekian terima kasih.
#nasibbaikharijumaat
#harijumaatakutakmakiorang
abooase Send email
 
Oct 20, 2017

diarrhea

This is my 2nd time face with same situation with KFC Tesco Kajang.

1. Food did not cooked well - My children suffer diarrhea after ate KFC last night 19/10/2017
2. To slow to take order - Not attend any training?

Please close your store.

To all, please stay away from KFC TESCO Kajang!
shaa rahim Send email
 
Oct 17, 2017

BAD CONDITION OF FOOD AND RUDE STAFF!

Went to KFC Section7 Shah Alam . The staff on duty was 2 female were super rude! She didnt ask "dine in or take away?" and assume its dine in . When I said its take away, she smashed the plate on counter with loud URGHH ! god such a bad manners!
The food was totally NOT HOT ( mashed potato is hard and cold) and the burger is SOO HARD AND IMPOSSIBLE TO EAT! I believe its bcoz the bun & mashed potato ( also coleslaw not chilled! ) were placed at room temperature! PLEASE IMPROVE YOUR SERVICE!
Kung Send email
 
Oct 14, 2017

Air Con not functioning properly

I am at the kota kemuning outlet now. Very hot and no proper ventilation. The toilet is very much cooler. Outlet staff not helpful at all. Tin cans with no brains.
noraisya86 Send email
 
Oct 13, 2017

pekerja kfc jalan stadiun alor setar biadap

13 Oktober 2017 saya drive thru porridge ala carte dgn harga rm4.90.tp bila dpt saya buka hanya ada porridge kosong tanpa ada ayam.saya pergi kembali ke kiosk untuk minta diisi dengan ayam..perkataan utama yyg kuar dr mulut sy 'minta maaf yer nak tnya napa xda ayam'..jwb pekerja di situ yg bernama farah 'dah kt plain,sy bubuh plain la'..dgn kasar dia ke belakang untuk isi ayam..saya sngat tidak berpuas hati dan membalas 'budi bahasa budaya kita yer'.tujuan aduan ini di buat bukanlah untuk menyalahkan sesiapa.tp saya sngat berharap pihak atasan mengambil inisiatif untuk memberi melatih staff dgn adab yg sopan bila berdepan dgn pelanggan..
eman Send email
 
Oct 11, 2017

Pekerja bising

11 oktober, 2017....pekerja di branch kuala berang, bertshirt kfc merah hitam duduk bersama ramai2 sambil makan dan bersembang dalam keadaan yg sgt bising, sambil bergelak ketawa tanpa segan silu. Sy xkisah diaorg nak borak, tapi xperlu la sampai nak menjerit2 gelak ketawa sampai kita yg tgh duduk makan ni rasa tercekik ibarat spt duduk dalam kedai mamak, dik, kita kalau nak bising2 tak mai dah restoran kfc....ingat nak makan dgn tenang, gelak macam langsuir dik, mana adabnya? Masa tu, xde tempahan parti atau sambutan hari jadi...kita phm la customer nak celebrate...tp u all kan staff, hormatlah sikit kat customer...harap dpt diperbetulkan keadaan ni. Dah tegur satu staff lelaki, tp jawabnya biasalah gini....ke nak sy mengadu kat tempat lain?
Miss raihan Send email
 
Oct 8, 2017

Did not get as requested

Pada 7 oktober 2017 lebih kurang jam 10.14pm saya membeli set snack plate dan cheezy wedge dari staff yang bernama Ain di KFC AEON bandaraya Melaka . Saya cuma 'take away'dan pulang jam 11pm. Bila saya balik,saya mendapati set yang saya dapat bukanlah set snack plate tapi cuma set rice plate. Saya sangat kecewa dengan kesilapan ini sedangkan saya dikenakan bayaran untuk set snack plate. Mohon pihak KFC mengambil tindakan sewajarnya atas aduan saya ini.
Sekian terima kasih.

Did not get as requested Did not get as requested

Winnie Send email
 
Oct 4, 2017

BAD SERVICE

I have make a KFC delivery order via call center around 12pm today (total 9 sets) , and informed by customer service asst that the delivery will be reach within 1 hour mean will be reach before or latest 1pm . Below are the call history between customer service and myself.
1245pm - customer service asst said will take within 1 hour from 12pm and ask me to wait.
1255pm - customer service asst said the system show out of store (Subang Jaya)
110pm -135pm - repeating call to customer service center and keep telling same reason ( on the way and store manager will call me shortly ) , but nobody is calling me . System showing "ON THE WAY" from 1255pm
136pm- finally someone call me and told me the delivery is now going to my place . I keep asking the store manager and she answered me if cant wait , just cancel . Short of manpower and busy now . The attitude is very bad and the line was cut off and she never think to call me back for arrangement.
At last, I have to call back the no and told them to CANCEL all my order .
The problem is if the branch is short of manpower , at least inform to the customer service centre to STOP receive order from client.
And last, The KFC delivery to my office at 2pm .
ONE ORDER TOOK 2 HOURS FOR DELIVERY .....
salena Send email
 
Sep 20, 2017

TEPUNG AYAM SANGAT KERAS !!!!!!

hello, kat sini saya nak beritahu, quality makanan anda sangat tidak memuaskan, saya beli 10 ketul ayam spicy yang sangat sedih rasanya, tersangatlah keras dan sejuk, ayam seperti di goreng balik semula, kulit ayam berwarna hitam, saya betul-betul kesal masa tu kami sekerluarga puasa ingin makan ayam tersebut tapi ayam yang sangat keras, kami amat kesal ayam yang di bungkus bawa balik tu keras yang menyebabkan nenek saya yang tidak berapa ada gigi sampai berdarah gusi terkena kulit ayam tersebut, MOHON ANDA PERBAIKI DAN JAGA KUALITI PRODUK ANDA!
Zoey Send email
 
Sep 16, 2017

Bad attitude of one of your staff

Hi, there is one of your staff name ELVIS, who is a Chinese guy worked in your branch in Jusco Bukit Indah Johor. The attitude he showing to the customers is very bad. He did not answer me when I ordered my meal and my request and did not show any friendly expression to customers. It was such a bad customer service. Then, I told one of the Malay girl staff on this issue and she did apologize to me although she is not the one who make the mistake. Later, I saw ELVIS pointed MIDDLE FINGER to me. He is such a rude man. And I think this kind of staff's attitude will affect KFC brand image if he still become the frontline staff. Actually I am quite disappointing with these kind of customer service. Lastly, I hope that KFC can take action against this staff.
Thank you.
darkaxia Send email
 
Sep 12, 2017

roti terlalu keras

salam, di sini saya ingin sampaikan ketidakpuasan hati terhadap makanan yg saya order di kfc kota warisan yang baru di buka beberapa hari, customer x la banyak tetapi bila saya order zinger burger dan bila sya nak makan, kena pa rotinya keras mcm da biar terlalu lama? tolonglah.. perbaiki

roti terlalu keras

Jesvin Send email
 
Sep 6, 2017

Incomplete order

We bought 2sets of Snack plate from aeon Big ampang. It was a take away. Having waited for 20 minutes only to find out once came back home was there was no mashed potatoes in both the sets. Very disappointed with them.

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