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Celcom

Malaysia

Consumer complaints and reviews about Celcom

suziereef Send email
 
Aug 25, 2017

Celcom Data Very Slow

Dear Celcom,

Please read and take necessary actions for all the complaints that users posted in YOUR complaint board.

We could accept your 'service disruption due to upgrading' excuses before but it is now end of August and your services continues getting worse.

It is very unfair for the charges that you charged vs the services that you provided. You even charged a penalty if we terminate the plan. You should be ashamed with your so-called 'Celcom Territory'. It is completely disaster!
rayszzz Send email
 
Aug 22, 2017

Signal tak memuaskan

Takde gunanya complaint.... Takde tindakan...
Celcom Taik Send email
 
Aug 21, 2017

Line internet macam babi

Aku dah hilang 3 handphone sebab line babi celcom.. Jangan sampai aku baling bom dekat celcom service.. Duit banyak habis beli data.. Apa guna kalau tidak dapat di guna kan.. Memang siall la..
FlyingLizard Send email
 
Aug 20, 2017

Absurd 4G data download speed

CELCOM 4G mobile service is way below what it claim it can/should deliver.

Service has been bad alll through August 2017, and that despite being right in central Subang Jaya, this irregardless whether its at home or the surrounding malls/ shops area of Subang Jaya....data transfer either hangs or completely cuts off...

For good measure, checked and verified others around me during such instances, those using other services do not seem to have similar issues.

(by the way, using a brand new phone of 6 months, purchased under CELCOM plan).

Not getting my monies worth as a post paid customer and surely feeling cheated, what more, watching their never ending promitional adverts promising the world but falling short on all counts.

This is surely not how big corporations should treat its customers....
Jys Send email
 
Aug 18, 2017

Garbage

Celcom = Garbage

Used it for 5 years and 2k17 is the worst. I can't use my internet at time when it matters. Constant connection drop and even when I'm writing this shyt right now the connection bar have been going up n down and even lose its "connected to internet status" a few times. I've live in 3 different cities using celcom and all of it have poor coverage. I mean cmon its a freaking city there should be lotsa cell towers around but still garbage connection... In the present there's even a "trend" for when the connection would be reallyx3 bad for a whole week where trying to net would not happen at all and that happen to all people in the house(we r all using celcom) even tho whatsapp still would work somehow. If celcom drop the charge rate I'm might stay with them but that likely won't happen so imma just switch to another MSP when I can. Lastly, don't forget celcom is garbage and I'll come to remind people every now and then.
Jys Send email
 
Aug 18, 2017

Garbage

Celcom = garbage

Line apa yg bagus skrg? Nk tukar...

Don't forget celcome is garbage.
TUMINFAD72 Send email
 
Aug 18, 2017

Unauthorized charges

Dear Celcom;
I was terminated your services and switch the line to another TELCO provider on Jan 2016.
However, unfortunately for the past 5 months I received bill with deduction RM2.15/ months.
I have walk-in to Celcom center at Jalan Tampoi last month but yesterday I still received your illegal charge.
In fact Celcom owed me RM119 (show in the 1st bill that I was received early this year) but instead of return my money, you charged me for nothing.
I was so disappointed for your poor and lousy services. I am going to walk in to Celcom Center again and if still cannot resolve the issue and do not return the money in 48 hours after that, I will lodge a police report for the unauthorized and illegal charges.
datukr Send email
 
Aug 16, 2017

CELCOM

celcom BABI..aku dah beli internet..hampa potong lagi kredit aku..MEMANG BABI
Rozita Send email
 
Aug 16, 2017

Line internet teruk slow

Line 4G internet tapi internet macam sampah.. Slow sangat2.. Membazir beli data besar
Leelian0308 Send email
 
Aug 16, 2017

Line very slow like shit

My plan is First Gold Plus, but the data I use very lag, in Melaka town area 4G but very slow like shit! Very hard to use sometimes still can't connect, please settle all this problem ASAP! TQ
aliciatew Send email
 
Aug 16, 2017

Service level - 0%

Payment has been made on 13/8/2017 via internet banking, and subsequently call was made to celcom to unbar the line on the same day. Nevertheless the line was barred again on next day as i was informed that Celcom need 3 days to update the payment. Each call i made to celcom on the following monday to wednesday, all customer service has promised i could access call for 3 days. But they are all lying as my line was barred within 24 hours. I also need to highlight that not all the calls was recorded as my call record was missing. The standard of a local network provider is sucks and this is my first awful experience with Celcom for the past 10 years. Celcom does not appreciate their customer and it is time for me to move to other service provider.
kuroi Send email
 
Aug 15, 2017

lawak tahi

Dulu bagus macam emas. Sekarang emas dah bertukar jadi tahi. Shit 💩 celcom. Go to hell!
kuroi Send email
 
Aug 15, 2017

cerita tentang tahi

Dulu bagus macam emas. Sekarang emas dah bertukar jadi tahi. Shit 💩 celcom. Go to hell!
ghost345 Send email
 
Aug 12, 2017

sudah masanya berubah ke syarikat lain

bye2 celcom..aku tak tahu apa masalah celcom..dulu dh jadi dah..skrg berulang lagi..semua ni taktik utk mengurangkan pelanggan..syabas celcom..teruskan dengan line internet slow
UnknownUser Send email
 
Aug 11, 2017

Failed to connect to internet plan

I don't know what's wrong with celcom service! I already renew the internet plan and it took my money. But the problem is, my data is on 4G but there's still don't have any latest notification . So, I connected to WiFi, and my phone works no prob. But the Celcom internet plan very sucks and slow asf.
Anonymous42 Send email
 
Aug 11, 2017

Slow like snail

Hi celcom, im here to tell you that your internet speed are quiet disappointing. Max speed only 300 kbps even it's 4g with full bar, i hope you fix the internet speed or I'll quit using celcom forever.

Thank you.....
Anonymous42 Send email
 
Aug 11, 2017

Internet so slow

4g full bar but still slow, max speed only 108kbp/s.... fix it or I'll quit using celcom forever!!!!
Shaffie Send email
 
Aug 8, 2017

Network Service

Hi Celcom,

We are experiencing a very bad celcom service here for several months and today 8/817 is among the worst. The network data so damn slow. Your network service like SHIT.
Your signal, intermittently lost. Cant even make calls.

I think you should change your motto to..
"AT CELCOM, WE PROVIDE VERY POOR SERVICE AND WE STILL CHARGE THE CUSTOMER. YOU CAN NEVER GET THIS BUSINESS ELSEWHERE"

Your service is improving from shit to bullshit
Shaffie Send email
 
Aug 8, 2017

Network speed

Hi Celcom,

We are experiencing very bad celcom service here for several months and today 8/817 is among the worst. The network data so damn slow. Your service like SHIT.
Your signal, intermittently lost. Can make a call.

I think you should change your motto to..
"AT CELCOM, WE PROVIDE VERY POOR SERVICE AND WE STILL CHARGE THE CUSTOMER. YOU CAN NEVER GET THIS BUSINESS ELSEWHERE"

Your service is improving from shit to bullshit
Bullas Send email
 
Aug 8, 2017

Why my line internet getting slow?

I live at city but why the coverage like i'm stay at the pluto? Come on, the users already paid the data too. Please do something. Especially we are students! We need to do our own assignments. I do really hope that celcom can figure it out about the users problem. Thanks.
mrchai Send email
 
Aug 8, 2017

unstable data network

data network 4g especially verry slow and unstable, connection suddenly gone and only edge data mostly available..... please give us any notification if there is any problem at this area
Elissa Send email
 
Aug 7, 2017

NETWORK SPEED

Dear Celcom, I just switch from Digi to Celcom. Please improve the internet speed. It is really troublesome and time wasted to switch within the telco. Thanks.
Elissa Send email
 
Aug 7, 2017

NETWORK SPEED

Hi Celcom. I just switch from Digi to Celcom. Please improve the internet speed. It's troublesome and time consuming to switch within telco. Thankyou.
Maxstygian Send email
 
Aug 5, 2017

semakin slow

GG celcom.aku nak beralih ke digi plak ;p
danieal Send email
 
Aug 5, 2017

very slow internet

The line is very slow but it shows 3G in my phone....very very slow i even can't download anything at all.

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