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Celcom

Malaysia

Consumer complaints and reviews about Celcom

Faez Send email
 
Apr 11, 2017

Sms

Hi..I already complained bout my sms been blocked since november 2016..now already april 2017 but still nothing is been done..I need to sms my client at my working place..I never taught celcom will me this headache..very poor service..one of the celcom centre says celcom didn't block my sms..and another place.says celcom blocked..just like that..please improve your service and unblock my sms back..or celcom will not be people choice anymore..
lynda68 Send email
 
Apr 10, 2017

Line internet slow

Saya ingin membuat aduan bahawa line internet celcom terlalu slow di kawasan perumahan saya. Saya berharap agar pihak celcom dapat memberi kerjasama dan dapat memperbaiki ketidak puasan pelanggan yang menggunakan talian Celcom.

Kerjasama dari pihak Tuan amat dihargai. Terima kasih
monsterx Send email
 
Apr 9, 2017

Slow conformation respond on add-on late night internet

Kenapa celcom lambat nak process late night internet???? Tak pasal pasal termakan kredit.. 😭😭😭😭😭
ArieyzBoys Send email
 
Apr 9, 2017

CELCOM LEMBAB

hello. why your line celcom very very slow?? everything i should wait? Even I already buy extra internet but it's still loading? please update your line celcom .. so people are satisfied when using it .. we buy for our own money.. not instead of you guys .. please help upgarade your line. the common good for your users ..

*bayar mahal pun teda guna.. cakap tak serupa bikin .. iklan bukan main bagus .. terpantas la .. what ever la.. jangan hanya tahu cakap tapi tak nampak hasil. Last sekali pelanggan korang berpindah ke plan hotlink .. digi dan sebagai nya..

#selesaikan masalah internet korang secepat mungkin .. kami org tak nak bayar free dengan korang.. ada faham kah paaaaaaciiiii??
Ini Abey lah Send email
 
Apr 8, 2017

internet celcom day by day makin slow tak tahu apa nak comment lg.

First of all. Line internet celcom memang sekarang sangat mengecewakan comsumer makin lama makin kurang ajar line yang diberikan. At my area jln putatan kota kinabalu sabah entah apa nak cakap lg. Sejak tahun lepas 2016 line internet celcom oky je fine xda masalah pun. Tapi sejak sekarang masuk tahu 2017 jee line kerap kali putus2 dan henti2 nak main game online pun memang tak dapt la. Apa cer? Entah apa la nAk jadi ko celcom anytime juga buat payment bulanan internet buat service you. What the fvck you guy doing!!!!!!! Are you guy lost tech support. Please replied me ASAP.
Shidee87 Send email
 
Apr 8, 2017

Memalukan

1. Tiada liputan 4G di kawasan Muara Tebas, Jalab Bako 93050 Kuching Sarawak walaupun telco Digi & Maxis dah lama ada 4G di kawasan ini.

2. Kesan nya, saya sebagai pembayar gaji pekerja Celcom, amat tidak berpuas hati dengan servis yang diberikan. Syarikat telco Digi & Maxis mempunyai liputan yang sangat memuaskan.

3. Akibat dari masalah di atas, rakan2 menyindir saya dengan menyatakan "bayar mahal, dapat 40GB sebulan tapi tak guna dengan sewajarnya, amat merugikan ". Saya terpaksa menanggung malu di atas ejekan tersebut.

4. Saya disini ingin meminta kerajaan melalui SKMM membuat siasatan terhadap permasalahan yang berlaku kerana saya telah membayar cas perkhidmatan SAMA JUMLAH YANG DIBAYAR OLEH PENGGUNA DI LEMBAH KLANG, TIDAK KURANG WALAU 10 SEN PUN namun mendapat perkhidmatan yang sangat menyukarkan hidup saya sebagai pengguna aktif yang memerlukan internet pantas sebagai medium untuk bekerja.

5. Saya tidak teragak agak untuk melaporkan masalah ini kepada SPRM sekiranya tida siasatan lanjut dibuat.
michael_dmt Send email
 
Apr 7, 2017

Internet slow nakharom

Apehal haram sangat internet service ni hah? Dah lah asyik putus2, internet service slow mcm siput bab* lak tu..haram jadah celcom..dah sebulan aku kat kuala terengganu, mcm ni lah jugak service slow dia..dapat 20 gb pun untuk celcom gold mcm tak ada guna kalau celcom slow bab* mcm ni..ciba* celcom c*bai..
paradox Send email
 
Apr 7, 2017

kuota add-on internet lewat malam

Hye celcom.Kenapa kuota add-on late night internet dh berkurang?
Sebelum ni rm1 boleh dapat 2gb,rm7 boleh dapat 20gb.Kenapa sekarang rm1 dapat 1gb & rm7 dapat 10gb?!
Come on Celcom!Jangan macam ni.Tak pasal2 pelanggan boleh lari.
Harap kuota tu kembali ke asal,lebih baik lagi klau tambah jumlah internet yang boleh didapati dengan hanya rm1.
yassiensaib Send email
 
Apr 6, 2017

Line Internet Slow for Play online games

Line lembab please fix..Area bukit indah Johor Bahru..Nak main game online pon asyik Disconnect jee..apee niii dlu laju kottt...skang line sampah
SH LOW Send email
 
Apr 6, 2017

crazy Sms

Crazy SMS from 33365 as below.( refer to attachment).
1.simply send a sms to me and said you are sucessfully subscribed to mobi whiz@ rm 2.00/day on emomi365.
2. Start charge to your bill everyday and send sms to inform you that had been renew without your knowledge.
3.from the message- if you dont want the service, you have to reply back unsubscribed and celcom will charge me also.
4.like this celcom will make a tons of money by cheating their customers.
5 for those cannot unrerstand english, surely celcom make easy money.

crazy Sms crazy Sms crazy Sms crazy Sms crazy Sms

RION Send email
 
Apr 5, 2017

poor internet

poor internet,cant use my data for two days,whats the shit you guy doing!!!
RF Engineer Send email
 
Apr 3, 2017

POOR CALLS AND DATA COVERAGE AND QUALITY

Hi, I experience real bad coverage and quality issue at my neighborhood area. I work as RF engineer for Huawei(Celcom & Maxis), so I know there are no site nearby my neighborhood area. I am so sure that is the main problem. I propose add new site at Seri Manjung, Perak to improve the coverage and quality. Plus, this is dense residential area, so sure very high user, please add new site here.

Your RF engineer who experience bad Celcom coverage at her hometown.

POOR CALLS AND DATA COVERAGE AND QUALITY

kqlim Send email
 
Apr 3, 2017

Celcom data slow internet speed

why internet speed is slow at evening until the early morning i can't even load my facebook properly.
Worst experience ever!
Myazlan Send email
 
Mar 31, 2017

Celcom internet too slow

Why connection too slow in the evening until early morning?
Can get only 2 bar and 3g connection. Connection I got using Speedtest is 0.3 to 0.4 mbps for download.

I feel that Celcom is #kelentong
Nora Danish Send email
 
Mar 28, 2017

my god sake!!!!! internet speed to slow

Well.. Please fix your server its so laggy and my internet coverage line also lost so fequently even facebook also i can't running. Please fix it ASAP!!! I'm bagging youuu...!!!!😒😒😒😒
azure Send email
 
Mar 27, 2017

Celcom data is too slow

How can celcom makes data too slow. 5kbps? Really? I could not even use my data fully. When magic sim first come out, i can compesate for the burung hantu service. Now there is none, and the data is slower than before! The no kelentong is also the same! The is no freakin difference. If not for the celcom wifi at my hostel, i would not even consider changing telco. Please act quickly before you regret it
divondestiny Send email
 
Mar 27, 2017

OMG that noob ass speed

Is this site dead or forsaken??
Can somebody in charge change anything about it??
Is everyone here paying your lazy ass on producing zero results??
For anyone's sake, repair it lolol...
I've been running with the speed as bytes, it's stupidly bytes instead of kilobytes, you know how slow is that horrifying BYTES PER SECOND!!!??
Any grandparents walk faster than this shit lolol..!!
nadzariff Send email
 
Mar 27, 2017

coverage macam siallll

aku da 2x complain melalui email. ko mintak detail alamat semua bagai aku dah bagi. tp coverage tetap sama. stakat lepas wasap jer. nk browse internet mmg tak dapat la. nk main game online jangan harap la. aku nk kena panjat bumbung baru ok? coverage tak stabil langsung. aku dah puas beradab mntak tolg chek and setlekan problem ni tapi celcom cakap dah fixed da. fixed apebenda??? mcmni ke celcom provide servis? pda tahap ni je ke? company ko bg data smpai 1000gb pon klu coverage mcm jilake nk buat ape??? cuba bg alasan knpa dkt kawasan rumah aku ni mcm death zone utk coverage??? taman pagoh jaya fasa 2 muar johor. nk call pon bole 0197464365
darkangle07 Send email
 
Mar 26, 2017

celcom is slow

why? data is slow .. line celcom slow dan bagi masalah kepada yang berpasangan . bila tak layan hp atas meja , langsung line tidak ada respon .. celcom tolong ambil tindakan.. line is slow ..
Ini Abey lah Send email
 
Mar 25, 2017

Say something i'm slowly giving up on you. well,Who can explain this? - Hot Topic Discussion.

Why why why AND whyyyy... Ini bukti gambar sebenar saya screenshots tadi buat Celcom untuk kenang-kenangan dari saya. Kenapa line full bar H+++++ ada tapi data 0kb/s ini yang buat saya keliru ni. Nak buka coc pun tk boleH lah!! Errrrrrgghhhhh... Why line celcom lost so frequently in this month. My Question is why why and why.??! Please giving me ullos best answer for this matter ASAP NOW!!!!!!!

Say something i'm slowly giving up on you. well,Who can explain this? - Hot Topic Discussion. Say something i'm slowly giving up on you. well,Who can explain this? - Hot Topic Discussion.

Jayl Send email
 
Mar 25, 2017

Shitty Internet Connection

CELCOM GOLD user..previously (before March) the internet connection WAS GOOD...i noticed the super SLOW connection early this month..i thought it will be some kind of temporarily issue..so i chill up for almost like 3 weeks but nothing happen..i still have balance around 9.7GB weekday data now but the connection is really shit and super walawey slow..as slow as when i exceeded the quota before..but i still have balance..i'll try to contact customer service soon enough n hope they didnt come out with some shit excuses..it rly pissed me off! Even fvkin google.com is slow n sometimes even failed to load..i can only used 0.3GB this whole month..(balance 9.7 for weekday) wanna know why? Bcos i cant even fvkin open instagram..or youtube or facebook..(u know ur internet is shit when u open up insta the latest post showed up to be 9 hrs ago..n u wait for like one decade then it refreshed)..IF CELCOM seem like they CANT FIX THE PROBLEM IMMEDIATELY..i swear gonna CHANGE TO Digi or something..DONT FVKIN DISAPPOINT YOUR OLD AND LOYAL CUSTOMER(S)
ELLerG!c Send email
 
Mar 24, 2017

Celcom Snail Network 0.1kb/s

Before this, evrything look find until this early march... In morning, my internet speed arround 500kb/s to 80kb/s. At noon after 6pm internet speed is 0.001kb/s.. What really happen to celcom? Are they already bankruptcy and firce to cheat custumer to get a profit. I got low priority in my dota 10 time already. Come back to your sense celcom, God see what you do ... πŸ™
Complaints Send email
 
Mar 24, 2017

CELCOM INTERNET SLOW EXPOSED

Lol @ celcom, they are not taking their customers seriously, all they want is money. The connection was good when I was first using it but then it started getting slow, I have sent the email and I got a replied. They wanted to know the location, signal and etc. I wouldn't bother to reply back because I know what are they going to send me back. Sorry, we are still improving coverage in your area. Typical celcom, make no sense. How come it was good when I was 1st using it? and then oh it has to do with area where I live. Celcom lower the internet speed so they can get more profit. You guys may ask how do I know. Lol I'm also tunetalk's user, you know how tunetalk is using celcom's line? How come Tunetalk is faster than Celcom when they are only borrowing their line. But good try Celcom, try harder next time. You think we are dumb, aren't you
Complaints Send email
 
Mar 24, 2017

slow internet connection

Lol @ celcom, they are not taking their customers seriously, all they want is money. The connection was good when I was first using it but then it started getting slow, I have sent the email and I got a replied. They wanted to know the location, signal and etc. I wouldn't bother to reply back because I know what are they going to send me back. Sorry, we are still improving coverage in your area. Typical celcom, make no sense. How come it was good when I was 1st using it? and then oh it has to do with area where I live. Celcom lower the internet speed so they can get more profit. You guys may ask how do I know. Lol I'm also tunetalk's user, you know how tunetalk is using celcom's line? How come Tunetalk is faster than Celcom when they are only borrowing their line. But good try Celcom, try harder next time. You think we are dumb, aren't you,
quickfire Send email
 
Mar 23, 2017

WORSE DATA CONNECTION !

data line cam najib jilake !! 2 bulan surf data mcm taik !! pui g mampus lah celcom ! calling customer service pun nak charge ke ? bodoh! RM 5 ringgit pakai call customer service, nak respon macam taik ! bila di tanya satu benda pun xda fix sampai hari ini. 5 taun dah pakai celcom, kali ni mmg betul2 sampah. internet connection perghh mcm kepala bapak CELCOM CEO !! sampah! marah betoi ku ni !! nak buka game launcher bole failed ! betui2 lahknat ! nasib dh tukar g hotlink! jgn percaya lagi kat celcom ni, sama mcm streamyx! sampah internet malaysia, nak sambung ubifi pun tunggu bertahun2. bapak sampah

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