Log inRegister
Submit Complaint

DEPARTMENT OF LABOUR

South Africa

Consumer complaints and reviews about DEPARTMENT OF LABOUR

Lawrence Ntlokoa Send email
 
Jun 6, 2018

UIF

In January 2017: I went to the Soweto Labour Centre to apply for UIF. I was informed that I did not qualify due to the fact that I had "voluntarily resigned" from my employment with the NYDA, a long time ago, April 2016 and it was reported like that by the NYDA on the DoL system.

(Just for the record, I had never at any point submitted any letter of resignation to the NYDA).

I the appealed to the DD : LOC Ms A Moeng, who subsequently confirmed with me on 11/12/2017 ~ Ref: 02/10/17, that the employer had completed the UI 19 form and UI 2.11, copies of which were sent to me and I told I could therefore apply for UIF.

16 December 2017: I went to the Thusong Services Centre to submit my UIF application and all the required documents, including the UI 19 and UI 2.11.

31 January 2018: I received an email from a Mr Monyepao John Chueu, Beneficiary Services. This was to inform me that my UIF Application had been declined in terms of Section 17 (2) of the Unemployment Insurance Act.

01 February 2018: I submitted a Notice to Appeal as per Section 37 (1) read with Regulation 8 (1).

07 March 2018: To date, I have still not received any information on my Appeal application.

My life and that of my family is being seriously negatively affected by this long and unresolved matter on what I am legally entitled to, my UIF contributions and other benefits.

Kind Regards

Lawrence Ntlokoa

Telephone: 079 077 9613

ID. 570920 5766 083
vusi nzula Send email
 
Jun 6, 2018

late payment of uif claim

To whom it may concern

hello, my name is Vusi Albert Nzula of ID no: 901130 5290 08 0. I have applied for the unemployment insurance fund at the labour center in Musina Limpopo on the date of 04/04/2018 and i was given another date of the of june 2018. When i reached the labour office they told me that my ui19 form is missing and that i should come back on the 06/06/2018 which is the date today...they told me that my ui19 form is at ES which i do not understand. the person who i was working with and that i applied with the very same day has already recieved his payment. Please help and return feed back on my personal email address which is: [email protected]

late payment of uif claim

[email protected] Send email
 
Jun 5, 2018

UIF application not process by the department

Officials and including the supervisor fail to process my UIF application. I started with the process on the 3rd of May 2018 where I apply for my UIF payment. I had many difficulties where I tried to apply for the UIF. The problem started with Department of Labour and my previous company where the documents was not up to date with the department. My previous company sorted out the documentation with Department of Labour.
I am straggling for the last two weeks with the supervisor to process my application. During this last two weeks the supervisor lost my documents and he went back to my previous company to complete the forms again. I visited the department many occasion and I can not remember how many times I visits them. The supervisor have many excuse's every time when I speaking to him about my application. Is there any way that I can speed up the process. It there any person that I can contact above the supervisor to discuss my problem with him/her. I will appreciate if I can get any help. My last interaction with the department was on the 05 June 2018

My information
Ms Lerenchia Horn
071 036 8723
[email protected]

Thank you
Sakshata Send email
 
May 31, 2018

Non payment of Wages and PF

I had left my job in Roopam on 14th April. But till today I had not got my salary for 14 days. I had contacted lot many times but no response. They have not deposited PF, ESI and PT also from Dec2017. None of the labour officers had a concern towards that. But deductions was made from our salary.
asanda Send email
 
May 30, 2018

STILL WAITING FOR I.O.D PAYMENTS

its almost 9 years now am still waiting for my fathers i.o.d peyments,when i check it they said they ddnt recieve my mothers death certificate and i dont understand how, because when i go there i submitt all dotuments at the same time,so how come that death certicate was not there,i dont know what can i do,i use my own money to travel to department of labour but i dont get help my claim number:BOD03712 ID number:6204215980089

CAN SOMEONE PLEASE ASSIST ME
0730675856
[email protected]
faieka Send email
 
May 25, 2018

UIF declined

Good Day

I have been placed on a temporary disability since December 2017 by my employer ASPEN Pharmacare.
The UIF department says that my benefits are exhausted.
How could it be exhausted when I have returned to work since my last claim and have been contributing monthly UIF payments. Kindly view attachment
Could you urgently assist in this matter as since January 2018 I have not received any income.
Your assistance would be much appreciated.

My contact details are 0632669995


ID: 800 2100 148 087

Thanking You
Faieka Davids
Sophia12 Send email
 
May 23, 2018

Illness benefits payment delayed

Case number:30001003741
I went to submit my application at the department of Labour in Maponya in february , I was told to correct the documents, i went to kempton park to submit the forms, i fell ill, an ambulance was called then taken to Waterfall hospital that was in March, i was told to comeback on the 18th of April, when i arrived i was told some documents are missing, i gave them the forms, i come back on the 9th of May 2018 to sign for payment. I was told my payment will be made and will be in my account within 7days. No payment was received. I phoned again on the 22nd to enquire on of the guy took our ID documents and told me some documents are missing and yet all documents were submitted.
How long does it take to receive payment
Why do.they lie to us. We use our own money to travel to department of Labour but we don't get help.
My numbers 078 012 5423
Florence Adams Send email
 
May 22, 2018

UIF PAYMENTS

Due to a double payment in February 2018, no part of mine, was not paid as yet. If the problem was at the payment department why do I have to suffer for the department's mistake? I enquire immediate action thereof.
For more than three weeks I have made calls to the Bellville and Cape Town offices and was told to phone in.
However this has been an on going situation without any feedback on the subject!
I was requested to down load the 2.8 document for the completion at an institution of choice and yet no communication thereof.
How many times does one have to do the running around and yet not your fault at all?
This had really incurred cost to amounts of funds not available!


FM ADAMS - 084259786
[email protected]
Mpho Pete Send email
 
May 16, 2018

uif payment claims

Hello

Since i have applied for my UIF claims since last year and have been following up since then. Every time when i contact my previous employers to update my information because they sent the wrong information, they have been avoiding my calls since they don't want to answer me so that they can update my information so that the process proceeds.

Could you kindly assist me in completing this matter as i have been going up and down with no progress. The company that i was working was steers in wonder park shopping mall. I have been not working for 1 year and 6 months and still have not been assisted in completing my application. So if i could get assistance because my previous employers do not want to do anything about it, so if there is anyway forward on this matter to be resolved, also the CCMA has failed to help me on this issue as it is very annoying to me.

my cell: 076 720 4804
email: [email protected]
Laruje Send email
 
May 15, 2018

UIF not paid out

I applied (on line) for my UIF after some 30 years of service.

My status on the Dept of Labour's website reflects "Approved" yet I have not been paid anything to date. I made enquiries to the uifcomplaints facility but to no avail
faieka Send email
 
May 14, 2018

unpaid uif

Good Day

I was placed on medical board since december 2017 and returned to work in late April 2018.
My claim was rejected based on a claim i made 3 years ago.
Is this fair practice and what rites do I have to appeal?
I feel that I have been unfairly disadvantaged financially as I did not receive a salary during that same period.

ID: 800 2100 148 087
E mail : [email protected]

Regards
Miss Faieka Davids
0632669995
zano Send email
 
May 14, 2018

Still waiting for my UIF money

Its almost 2 years, I am still waiting for my UIF money. I have worked 8 years for the company VVB CONSTRUCTION, I have paid my monthly UIF.
The company don`t exist any more. They own me more then R250,000. They did not give as retrenchment letters exct.
I went to the CCMA. Then I went to department of labour (Carltonville). The friend that was working with me, had already received his money. I must wait for the board exct. Can someone help me,please?
My cellphone number is 0832560291
My e mail adres is [email protected], my details I.J. Nel
You can contact Natashia le Roux (Carltonville)
Tharosha Send email
 
May 10, 2018

Maternity Leave UIF - No Payment

Good Day

I had gone through a company called Baby Benefits that had submitted my claim in January 2018. I have still not received payment to date. I have been calling the company and emailing but I never get any responses.

I am not sure who to contact or where to go from here to follow up.

Please could someone assist me.

Thanks and Kind Regards,
Tharosha Pillay
[email protected]
Tharosha Send email
 
May 10, 2018

Maternity Leave UIF - No Payment

Good Day

I had gone through an agency called Baby Benefits and they had submitted my claim in January 2018. I have still not received my first payment.I am trying to follow up with the company and they do not take my calls or emails.

I am not sure where to go from here.

Please could someone assist me.

Kind Regards,
Tharosha Pillay
[email protected]
DineoSishi Send email
 
May 8, 2018

MARTENITY LEAVE UIF Payment Delayed

Good day
My name is Dineo Sishi, applied for the martenity benefit UIF in January 2018, I have been taken from piller to post firstly the held up was my surname issue, they said their system shows that I am single and still using my Maiden Surname, I submitted my marriage certificate and ID copy, it took about two weeks for it to be sorted, when it was sorted, I was told the payment will be made to my account, I stayed for two weeks, no payment, no communication. I was assisted by a lady named Nozwelethu from Benoni branch, I called her to follow up, she told me that I need to come to the office and fill in the resubmission form, which I did and supplied my banking statement and bank form for payment, a week after I called her to follow up, she told me that she has submitted with Germiston which moved to Boksburg branch, and she can't assist further, we have to wait for them, I followed up with Boksburg they advised that they sis not receive the forms yet, I was asked to come to the office to submit again, which I did but till today my payment is still blocked, can't get through to the finance department to get the exact reason by my payment it's blocked, they keep on saying I should check after certain days and when I do, still no help.

I am losing my petience and now thinking of asking Radio 702 and daily sun to help me in this regard

I hope to get a prompt reply, my number is 0739495569
DineoSishi Send email
 
May 8, 2018

UIF payment delayed

Good day
I applied for UIF application in January 2018, I have been taken from piller to post, first they told me that I applied as Sishi and their system shows that I am Mokgoateng and not married, I submitted my marriage certificate and ID copy, that was sorted, after they told me that they will make a payment, two weeks passed, no payment. When I call to follow up, at Benoni offices I was told that I need to come complete re submissions forms, I did that, two weeks down the line, still no payment, I called Benoni to follow up, they told me they don't know what's the delay all about, because they submit their things at Germiston so they can't help me on that note, I called Germiston which has now moved to Boksburg, they told me to come and fill in re submissions forms, I advised that I have done that already, they told me, it does not appear, so I went to do it again at Boksburg office, I still have not received my payment, I am told that they are busy and I should wait. I am really losing my patience and thinking of involving radio 702 and papers maybe I will be assisted
Moni8 Send email
 
May 7, 2018

Unpaid uif payments

Andile Moni
If no.5912175687087
Cell no.0731963473
samke Send email
 
May 1, 2018

Reject uif

I have problem i was going to sign they say my application is reject they say the year of 2016 they dont saw my last payment and date then i go back to office at work to tell them thi problem at work yhey say they dont see me at the system on 2016 so even now no one help me i still need thi money
khidoh Send email
 
Apr 29, 2018

uif delay without reason

Good day, my name is Nellie Sereo . I applied for uif on the 28 June 2017. Since that date i was i've been signing every sixth week without receiving payment. Its been 11months now and i spend R80 for transport to the DOL offices. The staff always told me to be patient and says they dont know the reason why im not getting paid and encourage me to keep on checking . My number is 0842375662
Portia123 Send email
 
Apr 24, 2018

Uif no payment

Good day

I went to submit my application at the department of Labour in Kempton park on the 5th of March, I was told to come back on the 6th of April 2018 to sign for payment. I was told my payment will be made and will be in my account within 7days. No payment was received. I went again on the 16th of April to enquire on of the guy took our ID documents and told us the payment will reflect before end of business that day as they made immediate payment. On the 23rd I went again to enquire they told me no payment was made and cannot confirm when it will be made.
How long does it take to receive payment
Why do.they lie to us. We use our own money to travel to department of Labour but we don't get help.
My numbers 0634268755
Portia123 Send email
 
Apr 24, 2018

Uif no payment

Good day,

I went to submit my Uif claim application on the 5th of March. I was told to.come sign for payment on the 6th of April which I did and they told me I will receive payment within 7 days, no payment was received. I went back on the 16th of April when I was told they did an immediate payment money will be in my account before end of the day, no payment was received. I went again on the 23rd of April when I was just told no payment was made, they don't know when they'll pay me.

My numbers is 0634268755
yolande1968 Send email
 
Apr 23, 2018

uif double payment

a DOUBLE uif payment received in March 2018, Next payment hanging on their side because of this mistake, April no payment received, now we call UIF dept Cape Town, they advise to call their Finance Dept, still no resolution found, the lady tells me we could not receive a payment for May as the problem has not yet been resolved. One of their ladies went Pretoria and still no resolution. Now tell me what happens to the people, how are they suppose to survive, Yes i understand human error we all make mistakes but come now its already the second month. what are we suppose to do, how do we live.
Buyee Send email
 
Apr 20, 2018

Uif rejected

Good day

I' m experiencing challenges on my uif claim. I submitted my claim in March 2018 and given 18 April 2018 to come back for signature. I was told my application has been rejected due to insufficient credit limit of which i'm quite unaware of that and was never been disclosed. So they told i will not get any payment from them until i get another job. I even visited their website, unfortunately i couldn't get this kind of information

I'm sending this to seek assistance or advice on this matter

My number is 0730075643
smiley1024 Send email
 
Apr 19, 2018

UIF Payment Delay

Hi I've signed the first time at Germiston. Received my money. They told us we must go and sign the next time at surround areas. Germiston would not be open. I went to Boksburg to sign on the 28th March. They said we can expect payment between the 4th and 10th of April. I went back on the 12th of April 2018. Spoke to a women person whom confirmed we will receive payment no later than the 14th of April 2018. Payment was done on the 7th. I went back on the 16th of April 2018. Then I was told, they had a financial system problem that was resolved and I can expect payment by no later than the 24th of April.
My question is, if this system was sorted. On the computer at the UIF offices it shows the money was already paid out. Why is this then taking so long? I will only maybe receive my money by no later then the 24th. And if I didn't receive it. I can go and lunch a complaint. Can someone please go and investigate and provide me with proper feedback.

My ID number: 840801 5175 083
smiley1024 Send email
 
Apr 19, 2018

UIF Payment Delay

Hi have signed the first time in Germiston. I have received the money. Then they told us the next time we need to go to surrounding areas to sign. Reason was because they are closing down. I have signed the second time at Boksburg on the 28 March 2018. Still haven't received the money. I was there a couple of times. They told me payment was made on the 7th of April. We should receive this by no later than the weekend of the 13th. I went back to the UIF offices on the 16th. Then they told me they had a financial system problem that was fixed on the 14th. I should be getting payment at latest on the 24th.
Something I don't understand is if the system is fixed. On the UIF systems it shows payment was made. Why is this taking so long?

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Lovetoria*payLvt.com - chg on my cc unauthorized/ declined
    you chg and make it so hard to refund error 404 ... had...
    Immigration of malaysia - Illegal workers
    tolong tuan/puan datang kedai mamak restoran al meerasa...
    England Golf Trust - Truth or false
    Sir I have recieved a massage from England golf trust...
    England Golf Trust - Truth or false
    Sir I have recieved a massage from England golf trust...
    Premium plus crackers - Crackers
    Benn using this brand for over 65 years even though it was...
    POS LAJU - barang tidak sampai
    saya tidak menerima barang saya, selama saya guna pos...
    unaouthorize WITHDRAW MONEY - UNOUTHORIZED WITHDRAW MONEY
    unauthorized withdrawal of money My bank account has been...
    coca-cola draw of cellphone 2019 - Coca-cola drsw 2019.
    Is coca-cola draw on cellphone number is a cheaing on...
    TE Data - Service cancelation
    I have no net from 15 days ago, I have spoken with...
    Facebook.me/ads - Unauthorized charge - FACEBK
    My debit card was charged for different amounts I did not...

    Recently Updated Complaints

    Lovetoria*payLvt.com - chg on my cc unauthorized/ declined
    you chg and make it so hard to refund error 404 ... had...
    Immigration of malaysia - Illegal workers
    tolong tuan/puan datang kedai mamak restoran al meerasa...
    England Golf Trust - Truth or false
    Sir I have recieved a massage from England golf trust...
    England Golf Trust - Truth or false
    Sir I have recieved a massage from England golf trust...
    Premium plus crackers - Crackers
    Benn using this brand for over 65 years even though it was...
    POS LAJU - barang tidak sampai
    saya tidak menerima barang saya, selama saya guna pos...
    unaouthorize WITHDRAW MONEY - UNOUTHORIZED WITHDRAW MONEY
    unauthorized withdrawal of money My bank account has been...
    coca-cola draw of cellphone 2019 - Coca-cola drsw 2019.
    Is coca-cola draw on cellphone number is a cheaing on...
    TE Data - Service cancelation
    I have no net from 15 days ago, I have spoken with...
    Facebook.me/ads - Unauthorized charge - FACEBK
    My debit card was charged for different amounts I did not...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username