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KTM Komuter

Malaysia

Consumer complaints and reviews about KTM Komuter

Irene Lee Ai Lian Send email
 
Feb 23, 2012

Awful service

time ktm is always delay, effect the citizen rush time went to work and school...we pay the money but not get a good service such as not air-cod and not good management of time . this situation can effect the customer "pangsan". if the customer have asthma or anaermia, their wil pass away . this reason can happen because not air-cod and add with many customer in the train epiacially full... In addition, if the time was delay 5minutes, still looks just okay, but the time delay about 10minutes until 30 minutes, what the mood of customer think !!! please lah, , , i hope the ministry of transport can upgrade transport service ktm just like LRT ...
Ssnl Send email
 
Feb 23, 2012

platform at tmn seputeh

Complaint the train station at taman seputeh where THE PLATFORM to KL RAWANG direction :
THE 'GR AP 'between the platform and train is horrible, there is a big 'grap ' or a distance in between when train stop at platform, ,
THERE is MORE THAN A FEET i think!!! MY few Japanese so shocked and laugh AT THIS NOT TO STANDARD PLATFORM <make a shame to be malaysian!!!
I just wondering WHAT STANDARD IS THIS AND DO YOU KNOW HOW DANGEROUS TO the PASSAGERS!!
PLS INVEST and UPGRADE the Platform before anything can happened.
Ita Gembol Send email
 
Feb 23, 2012

platform at tmn seputeh

saya penguna harian untuk berkerja setiap hari dari seremban senawang ke k.l sentral.ingin meluahkan ketidak puashati perhikmatan ktm kemuter sering kali lambat tidak menepati jadual pejalanan.di sini saya rasa amat kecewa sebagai pengguna kemuter harian kerana sering lambat dan masalah kerosakan apabila soalan di ajukan kepada pihak kakitangan ktm sendiri.kerana perhikmatan ktm yang tidak memuaskan hampir sahaja saya di buang kerja.kerana pihak ktm yang sering tidak bertangung jawap atas perhikmatan yang di berikan.perkara ini perlulah kemuter ktm memandang serius kerana sebab perhikmatan anda sangat menjejaskan kehidupan harian pengguna yang berkerja.anda perlu berubah menjadi perhikmatan yang lebih baik di mata pengguna.harap tindakan perlu pihak anda mulakan tahun ini
Send email
 
Feb 23, 2012

Awful service

It's all the bad remarks that you can give to an organization; no efficiency, no protocols, no professionalism and of course with an outstanding remark of an Awful Public Transportation service. At least 6 times a day, the train is late, at least 10 times a week you're stranded in the middle of your journey... it's always "we're sorry for the inconvenience" tone with KTMB. All their sorry's are being washed down the sewer. Something has to be done or it's going to cause KTMB great and it's a total humiliation to our tourism industry.

Wake up KTMB, wake UP!!!
Justice4balls Send email
 
Feb 23, 2012

Awful service

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