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Truworths Head Office

South Africa

Consumer complaints and reviews about Truworths Head Office

BELLINA Send email
 
Jun 15, 2018

boot pealling off

Bellina 0835534842

hi all

I bought a boot from your truworths store in Maponya mall on the 13th of May, took it back to the store on the 29th may, as the boot was pealling of and the length of the shoe is not the same, the manager told me that they will take it to the manaufature and , i went back on the 15th of June to check if it was back and i was told it was rejected and i dont know why?:( and that boot was not even two weeks old , i dont walk the street, i am driving from my place to work.

I want my money back to my account and will never short at Maponya if this is the srvice they provide,

kindly asssist URGENTLY
sharl03 Send email
 
Jun 5, 2018

Disgusted by Management approach

I am writing to express my extreme dissatisfaction with my last shopping experience at the La Lucia branch on 01/06/2018. As you know the truworths sale (up to 50%) promotion was on at the time.

After a fruitful and satisfying shop I proceeded to the till point to cash up. The cashier rang up a dress that was marked R699. The dress had the white sale tag attached to it, with the original price of R699 scratched out. The cashier informed me that the dress was not on sale, but not to worry she will call the supervisor/manager as the dress did have a sale tag on it. The supervisor approached me about the dress - where I chose it from, if there's other items marked etc...She then told me she has to discuss with the manager.

The manager approached me - Ms FARANA KHARIM from the start, she told me she's unable to honor the sale ( not in those polite words) as it was an error by the sales consultants when tagging items for the sale. I explained to the manager that whilst I do understand that may have been a human error, it is no fault of mine if the sale consultants made an error and if it is marked to be on sale, the right thing was to honor the sale. She proceeded to speak above me whilst I was trying to explain not giving me a chance to speak and started to raise her voice.

She then told me that since the marked down price isn't displayed despite the fact that the dress had a sale tag, with the original price scratched off, she can not sell the dress to me. She also then asked me how much would I like to purchase the dress for. I responded that by saying "whatever the sale price of the R699 item would be." She then responded by saying " Well unfortunately, I can not do that!? - then why ask me in the 1st place??? After a long back and forth experience, she point blankly refused to authorize the sale or try to assist the situation.. Mind you, the staff and customers had to bare witness to this ordeal! At that point, I was so upset I returned all my items purchased probably +/- R2000 worth of items... I will never support Durban La Lucia again!!!

Truworths was the first account I opened when I started my first job. I have shopped there ever since and those who know me, know that I only shop at Truworths any branch any province...you can review my account. HOWEVER, this distasteful, embarrassing experience at the La Lucia Durban branch has left a sour taste in my mouth. Never have I been so humiliated and made to feel belittled. The manner in which the manager dealt with the situation was unprofessional, unhelpful. If these are the caliber of people the brand is employing to be a representation, assist with customers and deal with daily branch issues, the staff are severely undertrained.
willow616 Send email
 
Jun 3, 2018

Gplus

Keep away from veth soch known as wild jd on gplus he a dirty old perv he talks to 17 yo girls to 40 yo lady's he very abusive and tells people to kill them self's to ....just type in wild jd on the gplus app no sign up or sign in you see the sick posts he does


Zubair jacobs Send email
 
Jun 3, 2018

People and behavior

Hi good day , I'm so sorry that I'm doing this but after today I feel truworths promnade people's don't know how to handle there people , I went to purchase on my id last week Sunday was help by a lovely lady that allowed me to purchase on my id and had it authorized by someone in the store not the manager..today I went in there again they didn't want to help me when I ask why not the sales associate NABEELA EASUE puts up a stun saying I'm frauding with my id after I gave them permission to block my card last week I even made payment they took my payment but don't want me to purchase on the account
She calls the manager where the manger gives me a atitude saying there nothing she can do as I told her how come a week ago it was authorized but not now she tell me she can have it investigated I told well there are the two people and to ask them she tell me no that can wait for later I'm busy , I mean what if I wasn't the one purchasing last week would she let it go just so ??? I'm upset and I will make sure I give them a hard time whenever I go therefrom in future ,

They don't care of you they just expect your payment to pay the wage ??? What's more bad is there was a man before me also I'd purchase she didn't even come they called authorized nd the sales associate did it just so

She tells me my id scans blue nd it should scan green so I'm taking my id ,I went to another shop where they tell me the scanner always show blue I'm very unhappy I'll make sure I kill her job
Tieramanley Send email
 
May 23, 2018

Contact:[email protected] com

I was wondering what my husband would be doing with $3million that our bank keep sending debit alert and in the alert says my husband took $3million i was so mad even when i talked to him about it the way he draws money, He picked up on me but it really got me worried then i went in search of a hacker to know what my husband could be doing with such amount of funds so i contacted [email protected] com who i told to help me hack into my husband phone and this hacker gave me 24 hours then i got results of my husband whats-app messages, emails and many more i was shocked to see that my husband has been dating a woman out side the country i was dem confused till i saw that he has been sending our money to that woman and now he already sent her $3million and in there conversation he is planning to go and meet her but believe it feels good to hack a reliable hacker thanks to you [email protected] com
Jobert abma Send email
 
May 17, 2018

Hacker

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Gabs Send email
 
May 13, 2018

Poor service/ Bad Attitude

I went into Midlands mall and got into the skin care and fragrance area. We waited a while before having to asking to be helped. We saw the ladies just stand and nobody wanted to help. The first lady came to us and said she's not the consultant for the product and can't help. Then she left and the second lady came and she was not friendly and didn't both about us . Every question came in with a remark of not being bothered to help . Even when asked about the special on fragrances she just was arrogant. This behaviour is not acceptable and really is a poor reflection of The brand . Please something needs to be done asap.
pual soul Send email
 
Mar 20, 2018

pual soul

If you were in my shoes am really pretty sure you will surely need a hacker to help you. i have been cheated by my wife in so many ways.. she clams she is always at work and stay almost 2 to 3 days without putting a call even when i try calling she will either tell me that she is at work and very busy now then i had to endure all this shits for a month it kept on repeating its self so i had go to look for a hacker and i met an honest hacker then i mailed him via [email protected] com then i asked him to help me in hacking my wife phone and this hacker was so fast in hacking her cell then he got me results of her complete phone without me or this hacker touching her phone then i got to see her conversations with so many people and i see all her chats every day, even her calls were also recorded and again this hacker provided me with a tracker which shows were and were she goes to and i was able to see that she was always in a hotel with her boss and when i call her she lies that she was at work and all but am so so happy about finding out the truth about the woman i call my wife. this hacker is cheap and affordable in case you need help he is very very good and fast at hacking jobs.
Princess laura Send email
 
Mar 8, 2018

Princess laura

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melissalevy455 Send email
 
Feb 27, 2018

how i caught my cheating husband

My Husband was so smooth at hiding his infidelity and I had no proof for months, I was referred to Private investigator  and decided to give him a try.. the result was incredible because all my cheating husband's text messages, whatsapp, facebook and even phone conversations was linked directly to my cellphone. ([email protected] ) Mr James helped me put a round-the-clock monitoring on him and I got concrete evidence and gave it to my lawyer..if your husband is an expert at hiding his cheating adventures contact Mr James 

carolinehuud Send email
 
Feb 18, 2018

reade zapata

i loved my husband too much and sacrificed so much for him he changed all of a sudden and i knew there was something wrong. i spoke to my very close friend that introduced me to a hacker although i was reluctant to contact at first but i later gave it a try i was amazed with what i found out. my husband has had multiple cheats that he even started stealing from me and giving to this new women thank God i took that step. sometimes ignorance is bliss but not on these case. you can reach out to him, his charges are affordable and 100% safe. This is my way of showing appreciation for a job well done on my credit report. Reach out to him for help via address below...
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Markies2 Send email
 
Feb 17, 2018

Pro server

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Shie Duday Send email
 
Feb 14, 2018

Shie Duday

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Sofiza Azmi Send email
 
Feb 11, 2018

Sofiza Azmi

God has been with me all through my marriage from the day one, i have been enduring with the man i have been living with, the man i call my husband.i took care of him as a woman should do to her husband, but after a while i notice that he was cheating on me but i wasn't sure of it yet, so i contacted a hacker who i was directed to called JEAJAMHACKER @ GMAIL. COM who helped me hack into my spouse phone without having physical access to his phone or even my spouse knowing about the hack. this hacker is really great after the hack i had access to my husband phone without him knowing about it or me touching his phone then i found a lot that my husband has been doing at my back, sleeping around with women and all. but am happy i found out the truth now i can take the next step God bless.
carolinehuud Send email
 
Feb 10, 2018

service

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Text no: +1(571)-286-5929.
Whatsapp:+1(628)-203-5734.
carolinehuud Send email
 
Feb 10, 2018

service

I know a real professional hacker [email protected] com who has worked for me once in this past month. He is very good at hacking. He offers legit services such as clearing of bad records online without it being traced backed to you, he clone phones, hacks facebook, instagram, whatsapp, emails, twitter, bank accounts, skype, FIXES CREDIT REPORTS, tracks calls. He also helps to retrieve accounts that have been taken by hackers. His charges are affordable, reliable and 100% safe. This is my way of showing appreciation for a job well done. contact him for help via address below...
[email protected] com
Text no..+1(571)286-5929
Whatsapp..+1(628)203-5734
carolinehuud Send email
 
Feb 5, 2018

service

I know and can recommend a very efficient and trustworthy hacker. I got his email address [email protected] on DISQUS. He is very nice and he has helped me a couple of times even helped clear some discrepancies in my account at a very affordable price.
he offers a top notch service and I am really glad I contacted him. He's the right person you need to talk to if you want to hack any of your spouse’s social network account or whatsapp, He offers a legit and wide range of hacking services. His charges are affordable and reliable, This is my way of showing appreciation for a job well done. contact him for help via address below..
Email....brianhackwizard @ gmail . com
Text no: +1(571)-286-5929.
Whatsapp:+1(628)-203-5734
renea789 Send email
 
Feb 3, 2018

cheating

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renea789 Send email
 
Feb 3, 2018

cheating

hello everyone i suspect my husband was cheating on me and i came in contact to this wonderful hacker who helped hack into my spouse Facebook account when i suspect he was hiding something from me,he’s well known for breaching the net .I never give him a job that he couldn't pull off.He hacks almost everything from Facebook,Whats app,emails,Instagram,Kik accounts,does cellphone hacks ,You can reach him on [email protected] You can reach out to him for any problems related to hacking.renea referred you in
Noemi motladile Send email
 
Jan 29, 2018

Noemi motladile

I caught my husband so many times through his chats and all about cheating on me and when i told him he always clams that he has changed and all..right now he hides his phone from me and i still guess he is cheating cause i could not break into his phone any more so i was referred to a hacker named jeajamhacker @ gmail. com who i ran to for help and this hacker was able to break into his phone and proved me with the access to my husband phone with out my spouse knowing about the hack..right in my phone i have all my husband phone right in my phone i get to read all his chats, text, calls, whats-app, Facebook, and many more this hacker is really great thank you.
Joe Bonavota Send email
 
Jan 24, 2018

Joe Bonavota

Hello guys i came across a hacker who helped me so so much in so many ways this hacker is really a God sent....i felt bad about my girl friend cause i noticed she was cheating on me cause she is not with me presently she is in another country for work but i felt that she was cheating on me so i came in contact with this hacker called JEAJAMHACKER @ GMAIL. COM who i contacted for help i was so surprised that this hacker was able to break into her phone with out physical access to her phone..am so happy that i have access to her phone without me touching her phone i read all her chats , her calls, text messages, whats-app, Facebook, and many more indeed this hacker is great he is also cheap and affordable.
teresa greenwell Send email
 
Jan 16, 2018

teresa greenwell

If you are in need of a hacker to know who and who your spouse is texting or calling at your back contact [email protected] he is very good when it comes in hacking cell phones like whats-app, text messages, call logs, Facebook, viber, emails, deleted text messages and many more this hacker has worked for me and my friends so many times and he has never disappointed feel free to contact me at [email protected] am sure he will help you Thank you
becov41 Send email
 
Jan 5, 2018

Hire a professional private investigator

Are you suspecting your partner of cheating or having an extramarital affair?
I'll advice you to get proof first before confronting him/her. As that could result in unnecessary confusion in your relationship or marriage. it's always advisable to consult a professional hacker to help you get concrete evidence by discreetly getting access to their phone or computer. [email protected] he has worked for me a couple of times and he never disappoints. he provides Accurate results and can be trusted for 100% privacy and really affordable fees.
becov41 Send email
 
Jan 5, 2018

How can i catch a cheating spouse

Are you suspecting your partner of cheating or having an extramarital affair?
I'll advice you to get proof first before confronting him/her. As that could result in unnecessary confusion in your relationship or marriage. it's always advisable to consult a professional hacker to help you get concrete evidence by discreetly getting access to their phone or computer. [email protected] he has worked for me a couple of times and he never disappoints. he provides Accurate results and can be trusted for 100% privacy and really affordable fees.
melissalevy455 Send email
 
Dec 11, 2017

PLEASE READ

My husband and i got Married last year and we have been living happily for a while. We used to be free with everything and never kept any secret from each other until recently everything changed when he got a new Job in NewYork 2 months ago.He has been avoiding my calls and told me he is working,i got suspicious when i saw a comment of a woman on his Facebook Picture and the way he replied her. I asked my husband about it and he told me that she is co-worker in his organization,We had a big argument and he has not been picking my calls,this went on for long until one day i decided to notify my friend about this and that was how she introduced me to Mr James([email protected]) a Private Investigator  who help her when she was having issues with her Husband. I never believed he could do it but until i gave him my husbands Mobile phone number. He proved to me by hacking into my husbands phone. where i found so many evidence and  proof in his Text messages, Emails and pictures that my husband has an affairs with another woman. I have sent all the evidence to my lawyer.I just want to thank Mr James([email protected]) via email  because i have all the evidence against my Husband  in court.

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